Helpdesk Coordinator

At Anabas, our vision is simple: to deliver forward-thinking Facilities Management solutions with passion, providing a world-class service tailored to the unique needs of our diverse client base. We are seeking a Helpdesk Coordinator to join our fast-paced and supportive team at our Darlington Business Support Centre. This is an excellent opportunity for someone who enjoys working in a service-driven environment and takes pride in providing a friendly, professional, and proactive experience for clients and colleagues alike. The Role Reporting to the Helpdesk Team Leader, you will act as a key point of contact for our clients, employees, and managers. You will manage incoming requests via phone and email, coordinate subcontractors, and support the smooth delivery of Facilities Management services across our portfolio. This role requires strong organisation with the ability to prioritize own workload efficiently, clear communication, and a calm, customer-focused approach.