Helpdesk Associate - ITIL Job at NTT DATA (Bengaluru)

Helpdesk Associate - ITIL

Provide L1 technical guidance in activities associated with identification, prio...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Helpdesk Associate at Grade-4 position in Service Desk
Must be a Graduate
Good communication skills with 6+ months of international calling experience
Ability to work independently
Adhere to organizational policies and procedures
Must possess excellent customer handling skills
Should be comfortable to work in rotational shift
Excellent Verbal Communication skills
Good communication (demonstrate strong reading comprehension, writing and verbal skills) in English and Polish

Job Responsibility

Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure
Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc

Helpdesk Associate - ITIL

The Helpdesk Associate role at NTT DATA involves providing technical support and...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ideally University education, preferably technical degree, or Microsoft certifications
Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications
Experience of providing Hybrid (Office and Remote) IT support is an advantage
Good reporting abilities
Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
Excellent communication and customer service skills
Fluency in English language
Work from office is mandatory
Flexibility to work in night shifts

Job Responsibility

Live dashboard monitoring, reporting & workflow allocation
Quality analysis on agreed aspects
Trending and in-depth analysis on service delivery components
Management Information Presentations
Acts as coach & an escalation point for less experienced colleagues
Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems using processes & instructions
Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

Helpdesk Senior Associate - ITIL

The Senior Service Desk Associate is responsible for providing exceptional IT su...

Location

India , Bengaluru

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ideally University education, preferably technical degree, or Microsoft certifications
Awareness of Microsoft Operating Systems local and Office administration and Microsoft Office family applications
Experience of providing Office IT support is an advantage
Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
Excellent communication and customer service skills
Fluency in English language
Flexibility to work shifts if required

Job Responsibility

Manages customer interactions & records reported issues in the ITSM
Identifies issues, apply fixes and investigate root causes using internal instructions
Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

What we offer

Comprehensive, locally competitive benefits package
Working for a top 5 company in the industry worldwide
Company culture focused on the employee wellbeing
The opportunity to grow a career in Monitoring/Infrastructure
Learning & Development platforms

Fulltime

Helpdesk Senior Associate - ITIL

The Helpdesk Senior Associate role involves providing L1 technical support to cl...

Location

India , Coimbatore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate degree
Minimum 6 months+ experience in a technical support role
Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc.
Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skill

Job Responsibility

Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email
Activities include recognition, research, isolation, resolution, and follow-up steps
Participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

New

Helpdesk Associate - ITIL

The Helpdesk Associate - ITIL role involves providing technical support and guid...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ideally University education, preferably technical degree, or Microsoft certifications
Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications
Experience of providing Hybrid (Office and Remote) IT support is an advantage
Good reporting abilities
Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
Excellent communication and customer service skills
Fluency in English language
Work from office is mandatory
Flexibility to work in night shifts

Job Responsibility

Live dashboard monitoring, reporting & workflow allocation
Quality analysis on agreed aspects
Trending and in-depth analysis on service delivery components
Management Information Presentations
Acts as coach & an escalation point for less experienced colleagues
Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems using processes & instructions
Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

Helpdesk Analyst - Mac Support

The Helpdesk Analyst - Mac Support role involves providing technical support for...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Helpdesk Analyst at Grade-6 position in Service Desk
Must be a Graduate. B. Tech/B. E or any other technical degree preferred
Good communication skills with a minimum of 1 year of international calling experience
Good comprehension & writing skills
Must possess excellent customer handling skills
It should be comfortable to work in rotational shift with 24x7 support window
Familiarity with latest macOS
Experience in handling Apple workstations (MacBook, iMac etc.)
Experience in supporting Apple device (MacBook, iMac)
Strong troubleshooting knowledge of macOS, Apple Hardware, Safari, Chrome, MS Office & COTS applications etc.

Job Responsibility

Provide L2 with technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat
Activities include recognition, research, isolation, resolution & follow up steps
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure

New

Payroll Supervisor/Manager

We are looking for a skilled Payroll Supervisor/Manager to join our team in Taco...

Location

United States , Tacoma

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience managing full-cycle payroll operations
Expertise in handling multi-state payroll processes
Proficiency in ADP Workforce Now or similar payroll systems
Familiarity with bi-monthly payroll procedures for large organizations
Strong knowledge of payroll regulations and tax laws
Experience managing payroll for over 500 employees
Proficiency in using platforms like UKG Pro and Workday Payroll
Excellent organizational and analytical skills with attention to detail

Job Responsibility

Manage full-cycle payroll operations, including processing, auditing, and reporting
Oversee multi-state payroll functions to ensure compliance with state and federal regulations
Utilize ADP Workforce Now and other payroll systems to streamline processes and maintain accurate records
Coordinate bi-monthly payroll for a workforce of over 500 employees
Implement and enforce payroll policies to ensure consistency and compliance
Collaborate with HR and finance teams to address payroll-related inquiries and resolve discrepancies
Maintain up-to-date knowledge of payroll laws and regulations to ensure compliance
Handle payroll data for multiple platforms, including UKG Pro and Workday Payroll
Ensure timely and accurate preparation of payroll tax filings and other required documentation
Train and mentor payroll staff to enhance performance and efficiency

What we offer

medical, vision, dental, life and disability insurance
401(k) or deferred compensation plan
paid time off for vacation, personal needs, and sick time
paid holidays

New

Manufacturing Crane Operative

JRL Trent Precast are looking for a skilled and safety-conscious Manufacturing C...

Location

United Kingdom , Skelmersdale

Salary:

13.00 - 14.00 GBP / Hour

JRL Group

Expiration Date

Until further notice

Requirements

Valid crane operator certification relevant to the equipment used (e.g. CPCS, NPORS, or equivalent)
Proven experience operating cranes within a precast concrete, manufacturing, or construction environment
Strong understanding of lifting operations, load weights, and safe working practices
Experience with slinging and signalling
Good communication skills and ability to work as part of a team
Reliable, punctual, and safety-focused approach to work
Physically fit and able to work in an industrial environment

Job Responsibility

Operate crane safely for lifting, placing cages, steel, and precast units safely within the manufacturing site
Carry out lifting operations in accordance with lift plans, risk assessments, and method statements
Safely attach, sling, and secure loads using appropriate lifting equipment and accessories
Assist with concrete pours, ensuring correct placement and coordination with the team
Carry out daily checks and support safe lifting operations in the yard and factory
Conduct daily pre-use checks on cranes and lifting equipment, reporting any defects immediately
Ensure all lifting operations comply with health and safety regulations and site procedures
Maintain clear communication at all times, including the use of hand signals and radios where required
Support general production and yard activities as needed to meet operational demands

What we offer

Weekly pay (PAYE)
20 days holiday plus all bank holidays
Pension scheme
Free on-site parking
Ongoing training and development opportunities

Fulltime

Helpdesk Associate - ITIL

NTT DATA

Location:
India , Bengaluru

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 13, 2026

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Helpdesk Associate - ITIL

NTT DATA

Location:India , Bengaluru

Category:IT - Administration

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

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Additional Information:

Job Posted:February 13, 2026

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Location:
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Job Posted:
February 13, 2026