Helpdesk Associate - ITIL Job at NTT DATA (Bangalore)

New

Helpdesk Associate - ITIL

The Helpdesk Associate role at NTT DATA involves providing technical support and...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ideally University education, preferably technical degree, or Microsoft certifications
Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications
Experience of providing Hybrid (Office and Remote) IT support is an advantage
Good reporting abilities
Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
Excellent communication and customer service skills
Fluency in English language
Work from office is mandatory
Flexibility to work in night shifts

Job Responsibility

Live dashboard monitoring, reporting & workflow allocation
Quality analysis on agreed aspects
Trending and in-depth analysis on service delivery components
Management Information Presentations
Acts as coach & an escalation point for less experienced colleagues
Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems using processes & instructions
Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

New

Helpdesk Senior Associate - ITIL

The Senior Service Desk Associate is responsible for providing exceptional IT su...

Location

India , Bengaluru

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ideally University education, preferably technical degree, or Microsoft certifications
Awareness of Microsoft Operating Systems local and Office administration and Microsoft Office family applications
Experience of providing Office IT support is an advantage
Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
Excellent communication and customer service skills
Fluency in English language
Flexibility to work shifts if required

Job Responsibility

Manages customer interactions & records reported issues in the ITSM
Identifies issues, apply fixes and investigate root causes using internal instructions
Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

What we offer

Comprehensive, locally competitive benefits package
Working for a top 5 company in the industry worldwide
Company culture focused on the employee wellbeing
The opportunity to grow a career in Monitoring/Infrastructure
Learning & Development platforms

Fulltime

New

Helpdesk Senior Associate - ITIL

The Helpdesk Senior Associate role involves providing L1 technical support to cl...

Location

India , Coimbatore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate degree
Minimum 6 months+ experience in a technical support role
Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc.
Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skill

Job Responsibility

Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email
Activities include recognition, research, isolation, resolution, and follow-up steps
Participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

New

Helpdesk Associate - ITIL

The Helpdesk Associate role at NTT DATA involves providing L1 technical support,...

Location

India , Coimbatore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate degree
Minimum 6 months+ experience in a technical support role
Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc.
Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skill

Job Responsibility

Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email
Activities include recognition, research, isolation, resolution, and follow-up steps
Participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

What we offer

Inclusive work environment
Adaptable and forward-thinking organization

Fulltime

New

Helpdesk Senior Representative - ITIL

The Helpdesk Senior Representative at NTT DATA is responsible for providing L1 t...

Location

India , Bengaluru

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 6 months experience in a technical support role
Graduate qualification
Basic MS troubleshooting
Basic computer knowledge
Basic TS on networking
Basic technical skills for troubleshooting on issues related to computers
Knowledge of ITIL

Job Responsibility

Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email
Activities include recognition, research, isolation, resolution, and follow-up steps
Act as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

Fulltime

New

Helpdesk Analyst - Mac Support

The Helpdesk Analyst - Mac Support role involves providing technical support for...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Helpdesk Analyst at Grade-6 position in Service Desk
Must be a Graduate. B. Tech/B. E or any other technical degree preferred
Good communication skills with a minimum of 1 year of international calling experience
Good comprehension & writing skills
Must possess excellent customer handling skills
It should be comfortable to work in rotational shift with 24x7 support window
Familiarity with latest macOS
Experience in handling Apple workstations (MacBook, iMac etc.)
Experience in supporting Apple device (MacBook, iMac)
Strong troubleshooting knowledge of macOS, Apple Hardware, Safari, Chrome, MS Office & COTS applications etc.

Job Responsibility

Provide L2 with technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat
Activities include recognition, research, isolation, resolution & follow up steps
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure

New

Phlebotomist II

Phlebotomist II position at Aurora Medical Center Grafton. Responsibilities incl...

Location

United States , Grafton

Salary:

19.80 - 29.70 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Verifies positive patient identification
Assesses patient reactions to specimen procurement
Performs Venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol
Obtains specimens according to priority and scheduled draw times
Ensures specimens are properly labeled and suitable for testing
Resolves specimen identification and/or requisition problems
Performs limited testing under Clinical Laboratory Improvement Amendments (CLIA), 1988 guidelines
Answers and screens telephone calls
Assists with inventory and maintains supplies and/or equipment
Provides assistance in support of Billing and other business functions

Job Responsibility

Verifies positive patient identification to ensure patient safety
Assesses patient reactions to specimen procurement
Performs Venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol
Obtains medical assistance when judged necessary
Obtains specimens according to priority and scheduled draw times
Ensures completion of specimen collection functions according to protocol
Ensures that specimens are properly labeled and suitable for testing
Resolves specimen identification and/or requisition problems and clarifies requests
Performs limited testing under Clinical Laboratory Improvement Amendments (CLIA), 1988 guidelines according to established policies and procedures
Answers and screens telephone calls

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

New

Regional Trade Compliance Associate Manager

The Regional Trade Compliance Associate Manager will support and provide oversig...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Minimum of bachelor’s degree with at least 5 years business and/or compliance/regulatory experience
Working knowledge of Import/Export laws and regulations, Customs formalities, FDA/MOH requirements and global application
Knowledge of Supply Chain concepts and models, order management, trade financing
Must be able to perform gap analysis, spot issues related to non-compliance, formulate corrective action plan, present findings to management and operations and implement agreed upon actions
Must possess initiative and problem solving skills and must be able to work independently with minimal supervision while recognizing the need to timely update supervisor and engage internal expertise as needed
Must be technologically adept, experience implementing Global Trade software preferred
Must possess critical thinking ability
Must be able to balance several projects concurrently
Methodological, rigorous and precise
Sense of responsibility and ability to make well-considered decisions

Job Responsibility

Support and provide oversight for all regional Global Trade activities, including import, export, duty savings, and special trade program activities
Develop and implement internal controls relating to Baxter’s global trade activities
Help to define strategic planning opportunities for trade operations, maintain a dedicated, high performing Global Trade team and build relationships with facilities and/or country personnel
Support & drive continuous improvement projects to ensure globally consistent best in class processes, systems, and standards
Keep abreast of all legislative and regulatory changes
Provide oversight and support to local import & export operation personnel
Monitor changes to Customs and other governing agency laws and regulations and communicate relevant changes
Assist in developing and leading regional deployment of globally standard processes and procedures
Develop and review Trade & Customs KPI data for APAC countries
Customs broker selection and oversight

Helpdesk Associate - ITIL

NTT DATA

Location:
India , Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 31, 2026

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Helpdesk Associate - ITIL

NTT DATA

Location:India , Bangalore

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 31, 2026

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Location:
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Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
January 31, 2026