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Helpdesk Associate - ITIL

India, Noida · Job Posted June 29, 2026
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Job Responsibility

  • Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes
  • Record, Update, and Escalate Support issues to the next level promptly
  • Support all IT onboarding activities for end-users
  • Work with our internal IT Teams on system testing, integration, and maintenance
  • Engage in discovering new IT business tools to support our business users and our internal IT Team
  • Seek, Suggest, Evaluate, and implement process and technology improvements
  • Willing to learn grow in other IT Business areas

Requirements

  • Excellent English written and verbal communication skills
  • Exceptional customer service skills
  • Great Team player
  • 24/7 rotational shifts and week offs and Work from Office mandatory
  • Excellent communication skills, comfortable working with various stakeholders
  • Strong troubleshooting skills, bug-finding, and resolution
  • Ability to work independently within a diverse global team
  • IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)

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Until further notice
Flip Icon
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  • Excellent English written and verbal communication skills
  • Exceptional customer service skills
  • Great Team player
  • 24/7 rotational shifts and week offs and Work from Office mandatory
  • Excellent communication skills, comfortable working with various stakeholders
  • Strong troubleshooting skills, bug-finding, and resolution
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  • Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes
  • Record, Update, and Escalate Support issues to the next level promptly
  • Support all IT onboarding activities for end-users
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  • Seek, Suggest, Evaluate, and implement process and technology improvements
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Helpdesk Associate - ITIL

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  • Record, Update, and Escalate Support issues to the next level promptly
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  • Excellent English written and verbal communication skills
  • Exceptional customer service skills
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  • Support all IT onboarding activities for end-users
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Until further notice
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  • Excellent English written and verbal communication skills
  • Exceptional customer service skills
  • Great Team player
  • 24/7 rotational shifts and week offs and Work from Office mandatory
  • Excellent communication skills, comfortable working with various stakeholders
  • Strong troubleshooting skills, bug-finding, and resolution
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  • Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes
  • Record, Update, and Escalate Support issues to the next level promptly
  • Support all IT onboarding activities for end-users
  • Work with our internal IT Teams on system testing, integration, and maintenance
  • Engage in discovering new IT business tools to support our business users and our internal IT Team
  • Seek, Suggest, Evaluate, and implement process and technology improvements
  • Willing to learn grow in other IT Business areas
  • Fulltime
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Arrow Right

Helpdesk Associate - ITIL

We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, ...
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  • Exceptional customer service skills
  • Great Team player
  • 24/7 rotational shifts and week offs and Work from Office mandatory
  • Excellent communication skills, comfortable working with various stakeholders
  • Strong troubleshooting skills, bug-finding, and resolution
  • Ability to work independently within a diverse global team
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  • Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes
  • Record, Update, and Escalate Support issues to the next level promptly
  • Support all IT onboarding activities for end-users
  • Work with our internal IT Teams on system testing, integration, and maintenance
  • Engage in discovering new IT business tools to support our business users and our internal IT Team
  • Seek, Suggest, Evaluate, and implement process and technology improvements
  • Willing to learn grow in other IT Business areas
  • Fulltime
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Helpdesk Associate - ITIL

We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalo...
Location
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Salary
Salary:
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Until further notice
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Requirements
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  • Excellent English written and verbal communication skills
  • Exceptional customer service skills
  • Great Team player
  • 24/7 rotational shifts and week offs and Work from Office mandatory
  • Excellent communication skills, comfortable working with various stakeholders
  • Strong troubleshooting skills, bug-finding, and resolution
  • Ability to work independently within a diverse global team
  • IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)
Job Responsibility
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  • Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes
  • Record, Update, and Escalate Support issues to the next level promptly
  • Support all IT onboarding activities for end-users
  • Work with our internal IT Teams on system testing, integration, and maintenance
  • Engage in discovering new IT business tools to support our business users and our internal IT Team
  • Seek, Suggest, Evaluate, and implement process and technology improvements
  • Willing to learn grow in other IT Business areas
  • Fulltime
Read More
Arrow Right