Helpdesk Analyst - Mac Support Job at NTT DATA (Noida)

It Support

IT Support is responsible for monitoring the IT Helpdesk and addressing the issu...

Location

United States , Las Vegas

Salary:

Not provided

ASTOUND Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science or engineering or related field, preferred
0-2 years of experience in a similar role
Experience with Microsoft Windows 7 and 10, Mac OSX, Active Directory, imaging, server/storage solutions including file replication, and network administration (e.g., switching, firewall, VPN)
Experience troubleshooting systems
Skilled in database programming and software installation
Proficient with MAC and OS
Excellent written and oral communication skills
Familiar with a range of software and hardware
Demonstrated experience as a support analyst in a corporate environment
Valid driver's license (G class)

Job Responsibility

Provides technical assistance and support for incoming inquiries, requests, and issues related to hardware, software, network connectivity and application support
Ensures users/customers are provided with professional, courteous, and timely support and service
Installs, modifies, and makes minor repairs to computer hardware and software systems
Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity
Consults with users to determine appropriate hardware and software needs and assists in placing orders
Tests compatibility of new programs with existing ones
Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications
Installs software and necessary applications for workflow
Carries out software, network, and database performance tuning
Documents hardware and software updates

What we offer

Excellent Medical Insurance
Excellent Dental Insurance
Excellent Vision Insurance
Paid Time Off, Holiday Pay
401K matching program after 90 days of employment
100% Company Life and Long-Term Disability Coverage
Employee Referral Program

Fulltime

Help Desk Analyst

We are in search of a Help Desk Analyst to join our team in the Communications i...

Location

United States , Las Vegas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1+ years of experience in a Help Desk Analyst role or similar position
Strong knowledge and experience with Android Development
Proficiency in Cisco Technologies
Experience with Citrix Technologies
Proficiency in using Mac Computers
Comprehensive understanding and experience with Microsoft products and services
Ability to manage and troubleshoot issues related to Active Directory
Experience with Apple Devices
Solid understanding of Computer Hardware
Experience in Configuration Management

Job Responsibility

Provide thorough technical support, primarily for Windows environments and applications
Efficiently handle and resolve end-user problems, both onsite and remotely
Prioritize and process requests received through the IT helpdesk
Utilize desktop remote control products for troubleshooting
Modify workstation configurations, utilities, software default settings
Maintain and efficiently use the helpdesk tracking software
Document and update internal procedures
Assist with onboarding new users
Install, test, and configure new workstations, peripheral equipment, and software
Maintain an accurate inventory of all equipment, software, and software licenses

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Help Desk Analyst II

Robert Half is the world’s first and largest specialized talent solutions firm t...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Install, configure and troubleshoot computer hardware and software
Assist with new permanent onboarding account setup and change requests
Monitor helpdesk ticketing system queue and act as primary point of contact
Coordinate break/fix work with company vendors including deliveries and installs
Manage IT projects as needed and assist with departmental projects
Android Development
Cisco Technologies
Citrix Technologies
Mac Computers
Microsoft

Job Responsibility

Install, configure and troubleshoot computer hardware and software
Assist with new permanent onboarding account setup and change requests
Monitor helpdesk ticketing system queue and act as primary point of contact
Coordinate break/fix work with company vendors including deliveries and installs
Manage IT projects as needed and assist with departmental projects

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Technical Support Analyst

We are looking for an experienced Technical Support Analyst to join our team on ...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency with Apple hardware, including Mac computers and iPads, as well as software like macOS, iPadOS, and tvOS
Familiarity with Google Workspace for Education and IT ticketing systems, such as Incident IQ
Experience with mobile device management tools and printer management systems
Strong troubleshooting skills to identify and resolve technical issues effectively
Ability to manage service desk tickets with attention to detail and urgency
Knowledge of best practices for documenting IT processes and procedures
Excellent communication skills to collaborate with users and team members
Capability to work independently and prioritize tasks in a dynamic environment

Job Responsibility

Deliver Tier I helpdesk support to users across two sites, addressing technical issues promptly and effectively
Diagnose and troubleshoot hardware, software, environmental, and user-related problems, collaborating with vendors when necessary
Conduct research on unresolved issues and propose solutions to improve user experience
Manage device lifecycles, including acquisition, deployment, collection, erasure, and sale
Perform repair and maintenance tasks for various equipment and technical services, such as printers
Create and update documentation for procedures and practices to ensure consistency and efficiency
Promote the continuous enhancement of technology support processes
Handle additional duties as needed to support the IT team and organizational goals

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Technology Support Analyst

A temporary Technical Support Analyst position to assist existing IT Team which ...

Location

United States , Charlotte

Salary:

Not provided

Software Resources

Expiration Date

Until further notice

Requirements

Common knowledge of IT hardware, networking, industry-standard applications and best practices
Helpdesk / Customer Service environment
Knowledge of Windows 1011 along with setup and troubleshooting of desktops and laptops
Network infrastructure and configuration
Workstation Imaging and automated software deployment
Microsoft Office 365 Suite and Microsoft Teams
Strong Customer Service and Communication Skills
Empathy and listening
High external structure – the ability to work independently and self-manage
Desire to help others

Job Responsibility

Provides end user workplace support including incident resolutions, asset management, patch/upgrade management, software installations/troubleshooting and general Q&A across PC, Mac, Smartphones, Tablets, and Peripherals
Troubleshoot PC, hardware, and software issues, including internet connectivity, operating system, Office 365, and other issues
Supports network infrastructure services for multiple locations
Partners with other technology teams across the organization and also with external IT partners to function as technical liaison to carry out implementation and resolution
Organizes and executes office moves and asset reallocations
Performs OS imaging tasks and maintains standards for all platforms for studios
Performs preventative maintenance on all systems and equipment in order to ensure optimum performance
Manages phones and conference rooms
Printer management
Manage incoming tickets

What we offer

medical, dental, and vision coverage
a 401(k) with company match
short-term disability
life insurance with AD&D

Fulltime

New

Senior Internal Auditor Hospital Operations

This Senior Internal Auditor role will primarily focus on auditing processes and...

Location

United States , Charlotte

Salary:

41.10 - 61.65 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's degree in accounting, finance, auditing, information systems or related field required
3-5 years of related work experience in provider healthcare, internal auditing or a related field such as accounting
Must possess moderate knowledge and understanding of internal auditing, accounting, technology, data analytics, healthcare compliance, and business principles
CIA or CPA professional certification is desired
Experience as a nurse and/or comfort in a patient care setting
Knowledge of revenue cycle function and the translation of patient care to documentation, coding and billing is a plus

Job Responsibility

Design, coordinate, and conduct independent audits that monitor the hospital and clinic activities and protocols of Advocate Health in accordance with applicable laws, rules, and regulations
Identifies operational and patient safety matters related to policy, accreditation, and federal regulatory standards
Researches and understands clinical workflows in hospital and clinic settings
Understands business processes and activities in order to appropriately determine risks
develops audit budgets, objectives and procedures
identifies findings and root causes
concludes as to the adequacy of internal controls
recommends opportunities for improvement
and evaluates leadership action plans
Conducts approved audit testing (interviews, document review, flowcharting, data analysis) to identify reportable issues for an audit project

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

New

Corporate Communications Manager

We are looking for a proven corporate communications professional to help shape ...

Location

United States , New York; San Francisco

Salary:

159000.00 - 177000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

Minimum of 7+ years of experience in PR or corporate communications, with a significant focus on B2B, enterprise, and/or financial communications
Bachelor's degree
Proven track record of developing and implementing high-impact communications strategies that support a wide range of business objectives
Comprehensive understanding of the media landscape and fluency across financial and investor communications
Exceptional written and verbal communication skills
Ability to translate product milestones, business strategy, and financial results into compelling stories that can break through the noise with business press and enterprise audiences
Experience influencing senior stakeholders across Finance/IR/Legal/Product/Sales with competing incentives and tight deadlines

Job Responsibility

Develop and execute a comprehensive communications strategy to proactively drive B2B and financial narratives across all of Uber’s business lines
Counsel senior executives and business leads on communications challenges and opportunities, finding opportunities to advance Uber’s business strategy to complement communications objectives
Cultivate and maintain deep relationships with top-tier business, financial, and trade journalists, as well as secure key conferences and speaking engagements for executives
Draft and edit all communications materials, including comprehensive announcement plans, press releases, talking points, and social posts
Lead corporate issues management for B2B/financial narratives, partnering with business, legal, and policy teams on both rapid response and longer-term reputation mitigation
Highlight key successes within Uber’s business internationally for a US audience, and support regional teams for global announcements

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible for various benefits

Fulltime

New

Social Media Lead

At Uber, we believe the most successful technology companies are forward-thinkin...

Location

Poland , Warsaw

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

6+ years of proven experience in social media content creation and execution
Fluency in speaking and writing in Polish and English
Outstanding video shooting and editing skills with an eye for graphic design
Proficiency in tools like Adobe Premiere, CapCut, Canva, or Photoshop
A deep understanding of major platforms (TikTok, Instagram, YouTube, X) and their respective audiences, features, and best practices
An excellent writer who can craft clear, concise, and snappy copy, distilling complex announcements into simple, engaging content

Job Responsibility

Manage Local Channels: Own the day-to-day management of Uber’s Polish social media accounts
Content Creation: Shoot, edit, and create original content (video, graphics, captions) for posts on local channels
Strategic Planning: Craft clear and compelling social plans for both timely and evergreen initiatives
Cross-Functional Collaboration: Work closely with Comms, Marketing, Ops, and Legal to bring new products, partnerships, and brand campaigns to life
Community & Culture: Engage with our community on owned channels and during key cultural moments
Data & Analytics: Collect and analyze relevant data to inform smart content choices

Helpdesk Analyst - Mac Support

NTT DATA

Location:
India , Noida

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 26, 2026

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Helpdesk Analyst - Mac Support

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Job Description:

Job Responsibility:

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