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Helpdesk Advisor

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Atlas Facilities Management Limited

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Location:
United Kingdom , Milton Keynes

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

25400.00 GBP / Year

Job Description:

Atlas Workplace Services has an exciting opportunity for a Helpdesk Advisor to join our friendly and professional team based in Milton Keynes. We’re looking for someone articulate, energetic, and enthusiastic — a real people person who thrives on helping others and delivering outstanding customer service.

Job Responsibility:

  • Responding to inbound calls and emails from a variety of clients
  • Liaising with internal teams and subcontractors
  • Delivering first-class customer service
  • Using your communication skills to resolve queries efficiently

Requirements:

  • GCSE English and Maths or equivalent
  • Level 3 NVQ in relevant subject
  • Minimum 12 months experience in similar customer-facing role
  • Understanding of Help Desk operation
  • Customer Service skills
  • Keyboard skills

Nice to have:

Experience in customer service, retail, or a helpdesk environment

What we offer:
  • Full training provided
  • 25 days annual leave
  • Competitive pay
  • Pension scheme
  • Free onsite parking
  • Career progression opportunities

Additional Information:

Job Posted:
December 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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