Helpdesk Administrator, Randstad

Helpdesk Administrator

Randstad

Location:
United Kingdom, South Lanarkshire

Category:
Office Administration

Contract Type:
Employment contract

Salary:

25000.00 - 26000.00 GBP / Year

Save Job

Apply Position

Job Description:

Randstad Construction & Property is working on behalf of a National Facilities Management company to find an experienced and collaborative Helpdesk Administrator to join their team. The successful candidate will play a key role in supporting the day-to-day operations and ensuring seamless communication across various sites.

Job Responsibility:

Provide front-line helpdesk support for facilities-related issues and requests
Monitor and track requests from clients, ensuring timely and effective resolution
Schedule and allocate work for maintenance teams across various sites
Ensure all work orders and activities are logged, updated, and closed in the management system
Liaise with vendors and contractors to coordinate necessary repairs or services
Respond to emergency requests promptly and escalate as necessary
Ensure compliance with health & safety standards during all operations

Requirements:

Previous experience in facilities management or a similar administrative role
Strong organizational and time-management skills
Excellent communication skills, both written and verbal
Proficiency with MS Office (especially Excel and Word) and facilities management software
Ability to handle multiple tasks and priorities in a fast-paced environment
Knowledge of building maintenance systems and processes is advantageous
Strong attention to detail and the ability to troubleshoot issues as they arise

Nice to have:

Flexible and adaptable to changing demands
A proactive and resourceful problem-solver
A strong team player, with the ability to work independently when needed
Professional, with a positive attitude and excellent customer service skills
Able to remain calm and efficient under pressure

What we offer:

Annual holidays (including bank holidays)
Employer pension contributions
Company sick pay
Overtime rates
Flexible working considered

Additional Information:

Job Posted:
May 29, 2025

Expiration:
August 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.