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Helpdesk Administrator

https://www.randstad.com Logo

Randstad

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Location:
United Kingdom, South Lanarkshire

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

25000.00 - 26000.00 GBP / Year

Job Description:

Randstad Construction & Property is working on behalf of a National Facilities Management company to find an experienced and collaborative Helpdesk Administrator to join their team. The successful candidate will play a key role in supporting the day-to-day operations and ensuring seamless communication across various sites.

Job Responsibility:

  • Provide front-line helpdesk support for facilities-related issues and requests
  • Monitor and track requests from clients, ensuring timely and effective resolution
  • Schedule and allocate work for maintenance teams across various sites
  • Ensure all work orders and activities are logged, updated, and closed in the management system
  • Liaise with vendors and contractors to coordinate necessary repairs or services
  • Respond to emergency requests promptly and escalate as necessary
  • Ensure compliance with health & safety standards during all operations

Requirements:

  • Previous experience in facilities management or a similar administrative role
  • Strong organizational and time-management skills
  • Excellent communication skills, both written and verbal
  • Proficiency with MS Office (especially Excel and Word) and facilities management software
  • Ability to handle multiple tasks and priorities in a fast-paced environment
  • Knowledge of building maintenance systems and processes is advantageous
  • Strong attention to detail and the ability to troubleshoot issues as they arise

Nice to have:

  • Flexible and adaptable to changing demands
  • A proactive and resourceful problem-solver
  • A strong team player, with the ability to work independently when needed
  • Professional, with a positive attitude and excellent customer service skills
  • Able to remain calm and efficient under pressure
What we offer:
  • Annual holidays (including bank holidays)
  • Employer pension contributions
  • Company sick pay
  • Overtime rates
  • Flexible working considered

Additional Information:

Job Posted:
May 29, 2025

Expiration:
August 04, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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