Helpdesk Administrator, Office Angels

Office Angels

Location:
United Kingdom, Livingston, West Lothian

Category:
Office Administration

Contract Type:
Not provided

Salary:

25000.00 - 27000.00 GBP / Year

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Job Description:

We're on the hunt for a Helpdesk Administrator for one of our long-standing clients who's got a passion for facilities management, and a natural flair for all things customer service related. Whether you're early in your career or bringing years of wisdom, if you're ready for a new challenge in a fast-paced, supportive environment-this is your moment to shine.

Job Responsibility:

Answering calls and helping people with their queries
Logging helpdesk requests and making sure nothing slips through the cracks
Coordinating engineers and contractors to get things fixed-fast
Keeping clients in the loop and making sure they're smiling
Creating reports, quotes, and keeping everything running like clockwork
Using your initiative to solve problems and escalate when needed

Requirements:

Experience in a facilities or FM helpdesk role
Top-notch communication skills-written and spoken
Confident with Microsoft Office and Teams
A team player who can also fly solo when needed
A positive attitude, attention to detail, and a love for helping others

What we offer:

A vibrant, friendly team that supports each other
Real opportunities to grow your career and learn new skills
A company that values your ideas, your time, and your talent
A role where no two days are the same
Team treats... Think pizza Friday's, Christmas nights out and free fresh fruit daily

Additional Information:

Job Posted:
June 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Helpdesk Administrator