Helpdesk Administrator, Office Angels

Helpdesk Administrator

Office Angels

Location:
United Kingdom, Livingston

Category:
Customer Service

Contract Type:
Not provided

Salary:

25000.00 - 27000.00 GBP / Year

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Job Description:

Helpdesk Administrator role providing facilities and customer support, being the first point of contact for building and service operations in a fast-paced, supportive environment

Job Responsibility:

Answering calls and helping people with their queries
Logging helpdesk requests
Coordinating engineers and contractors to get things fixed
Keeping clients in the loop
Creating reports, quotes, and keeping everything running
Using initiative to solve problems and escalate when needed

Requirements:

Experience in a facilities or FM helpdesk role
Top-notch communication skills-written and spoken
Confident with Microsoft Office and Teams
A team player who can also fly solo when needed
A positive attitude, attention to detail, and a love for helping others

What we offer:

Team treats including pizza Friday's
Christmas nights out
Free fresh fruit daily
Real opportunities to grow your career and learn new skills
Vibrant, friendly team that supports each other

Additional Information:

Job Posted:
November 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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