Helpdesk Administrator, Office Angels

Helpdesk Administrator

Office Angels

Location:
United Kingdom, Livingston

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Helpdesk Administrator role providing facilities management and customer support as the first point of contact for building and service operations.

Job Responsibility:

Answering calls and helping people with their queries
Logging helpdesk requests
Coordinating engineers and contractors to get things fixed
Keeping clients informed
Creating reports, quotes, and keeping everything running
Using initiative to solve problems and escalate when needed

Requirements:

Experience in a facilities or FM helpdesk role
Top-notch communication skills-written and spoken
Confident with Microsoft Office and Teams
A team player who can also fly solo when needed
A positive attitude, attention to detail, and a love for helping others

What we offer:

Pizza Fridays
Christmas nights out
Free fresh fruit daily
Vibrant, friendly team
Real opportunities to grow your career and learn new skills
Company that values your ideas, your time, and your talent

Additional Information:

Job Posted:
September 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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