Help Desk Job at Robert Half (Stuart)

IT Help Desk Technician

The IT Help Desk Technician will provide technical support and assistance to Mil...

Location

United States , El Segundo; Los Angeles

Salary:

29.82 - 43.87 USD / Hour

Boeing

Expiration Date

February 06, 2026

Requirements

Technical degree or 2+ years of experience working in a help desk role
Proficiency with Dell Computers utilizing Windows 10/11
Excellent oral communication skills
Detail oriented
Highly organized with strong ability to keep Help Desk tickets in order
Ability to diagnose and resolve basic computer, mobile devices, and printer technical issues
Ability to obtain a U.S. Security Clearance
U.S. Citizenship required

Job Responsibility

Manage Help Desk tickets in a timely and organized manner using Service Now ticketing system
Responds to customer issues via phone, email, and computer chat to provide customer assistance
Documenting customer interactions
Run diagnostics to resolve customer reported issues
Experience supporting new employee (Onboarding)
Escalate issues as needed to the next Tier of IT support
Install, make changes, and repair computer hardware and software
Follow up with customers to ensure issues are resolved

What we offer

Competitive base pay and variable compensation opportunities
Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Paid and unpaid time away from work
Generous company match to your 401(k)
Industry-leading tuition assistance program
Fertility, adoption, and surrogacy benefits

Fulltime

IT Help Desk Specialist

A growing healthcare organization is seeking a Healthcare IT Help Desk Specialis...

Location

United States , San Antonio

Salary:

75000.00 - 95000.00 USD / Year

Revel Staffing

Expiration Date

Until further notice

Requirements

High school diploma or GED required
associate degree in IT or related field preferred
MediClear Certification (or equivalent HIPAA certificate) required
1+ year of IT help desk, service desk, or technical support experience preferred
Experience supporting users in a healthcare or clinical environment strongly preferred (EMR/EHR, clinical apps, etc.)
Strong verbal and written communication skills with a clear, customer-first mindset
Ability to work from scripts, knowledge base articles, and standard operating procedures
Comfortable handling high call volumes and managing multiple tickets at once
Strong problem-solving skills and the ability to remain calm and professional under pressure

Job Responsibility

Answer inbound help desk calls, tickets, and emails from internal users (clinical and non-clinical)
Provide first-level support for common issues including: Password resets and account lockouts, EMR/EHR and healthcare application access issues, VPN, email, and basic connectivity problems
Troubleshoot software and basic hardware issues following documented procedures and knowledge base articles
Properly document all incidents, actions taken, and resolutions in the ticketing system
Escalate complex issues to higher-level support or application teams as needed
Deliver outstanding customer service to users of all technical skill levels and backgrounds
Maintain strict confidentiality and protect sensitive patient and organizational data in accordance with HIPAA and security policies
Support increased call volumes during peak periods and special projects

Fulltime

Help Desk Analyst II

The role involves assisting our team by managing customer support inquiries, tro...

Location

United States , Santa Monica

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Apple Macintosh operating systems
Demonstrable experience with Microsoft Windows 10
Basic Network Troubleshooting skills
Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum of 2 years of experience in a help desk or technical support role
Excellent problem-solving skills
Strong interpersonal skills
Familiarity with help desk software and remote access systems
Ability to work in a team
Willingness to work in shifts and be available for on-call duties

Job Responsibility

Provide assistance to the end users
Handle the setup of new PCs
Oversee basic network troubleshooting
Offer customer service support primarily through video calls and phone
Work in a fast-paced, close-knit team environment
Support iOS and Android devices
Manage assets
Perform tasks related to Active Directory
Ensure accurate documentation of all tasks and solutions
Utilize skills in Apple Macintosh, Microsoft Windows 10, and basic network troubleshooting

What we offer

Medical, vision, dental, life and disability insurance
401(k) or deferred compensation plan
Paid time off for vacation, personal needs, and sick time
Paid holidays

Fulltime

Help Desk Analyst

We are looking for a motivated and skilled Help Desk Analyst to join our team in...

Location

United States , Princeton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of experience in help desk or technical support roles
Proficiency in Windows operating systems and Office 365 applications
Familiarity with basic networking concepts and troubleshooting tools
Strong communication skills with a focus on providing excellent customer service
Ability to handle multiple tasks, prioritize effectively, and remain composed under pressure

Job Responsibility

Offer first-level technical support for issues related to hardware, software, networks, and user accounts
Diagnose and resolve problems with desktops, laptops, printers, mobile devices, and widely-used applications
Manage support tickets from initiation to resolution, maintaining clear and timely communication with users
Perform user account management tasks, including setting up accounts, resetting passwords, and updating permissions
Assist both remote and on-site employees, escalating complex problems to specialized teams when necessary
Install, configure, and maintain IT equipment, including workstations and peripherals
Document troubleshooting steps, solutions, and recurring issues to enhance team efficiency
Support onboarding and offboarding processes by ensuring IT setup and account adjustments are completed
Collaborate with system and network teams to address escalated issues effectively

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

Help Desk Analyst I

We are offering an exciting opportunity for a Help Desk Analyst I in the banking...

Location

United States , Waterbury

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least one year of experience as a Help Desk Analyst
Strong background in Basic Troubleshooting
Proficiency in Password Reset procedures
Previous experience in a Call Center Customer Service role is desirable
Ability to communicate effectively and professionally with all levels of an organization
Demonstrated problem-solving skills and the ability to manage multiple tasks simultaneously
Capable of working individually as well as part of a team
Possess a customer-oriented mindset with a focus on providing prompt and efficient service
Familiarity with common software and hardware used in office environments
Comfortable working in a fast-paced, high-stress environment with the ability to maintain composure and professionalism

Job Responsibility

Providing technical support to staff, faculty, and students on a variety of software platforms
Responding promptly to troubleshooting requests, hardware and software issues, and general tech support queries
Logging all tech support requests in our ticketing system to monitor maintenance needs and request volume
Setting up and breaking down computer labs in academic buildings, offices, and residence halls as necessary
Supervising computer lab during the scheduled workday and arranging for student worker coverage during after-hours
Installing and configuring new laptops (Windows 10) and adding these PCs to an Active Directory Domain or Azure Autopilot as required
Managing Antivirus software and assisting users with application usage and hardware troubleshooting
Providing technical assistance and/or training to staff, faculty, or students on using audio/visual equipment for events in classrooms and public spaces
Maintaining and inventorying equipment, recommending repair, storage, or replacement as necessary
Communicating with staff, faculty, and students about technology needs, problems, and scheduling requirements

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

IT Help Desk Analyst

A respected defense industry organization is conducting a confidential search fo...

Location

United States , Philadelphia

Salary:

30.00 - 40.00 USD / Hour

Revel Staffing

Expiration Date

Until further notice

Requirements

Previous IT support experience (internship, help desk, or technical support role)
VantageClear Certification (or equivalent U.S. defense-industry compliance credential) required
Strong verbal communication skills with the ability to manage a fast-paced call queue
Basic knowledge of Windows operating systems, Microsoft Office applications, and common enterprise software
Familiarity with ticketing systems and remote support tools
Ability to prioritize tasks, remain composed under pressure, and deliver excellent customer service

Job Responsibility

Serve as the first point of contact for users via phone, handling a high volume of inbound support calls
Provide initial troubleshooting for hardware, software, network, and account-related issues
Log, track, and update tickets in the IT service management (ITSM) system with accurate documentation
Escalate complex or unresolved issues to Level 2/3 support teams following established procedures
Assist users with password resets, account access, and basic application support
Deliver exceptional customer service by explaining technical information clearly and professionally
Follow standard operating procedures and contribute to internal knowledge base updates

Fulltime

IT Help Desk Manager

We are seeking a Remote IT Help Desk Manager to support the Internal Revenue Ser...

Location

United States

Salary:

Not provided

Talent Acquisition Concepts

Expiration Date

Until further notice

Requirements

Bachelors degree
Security Plus certification
8 years of help desk experience with 2 of those years in a management role
Technical skills to provide oversight and workload management for IT SERVICE DESK assigned Contractor resources
Supervisory skills and experience to assign work to other Contractors, ensure work is completed timely, monitor work and adjust schedules to meet objectives and goals of CSS Information Technology Service Desk
Ability to work independently and as a team lead\supervisor to maintain a good working environment
Ability to work remotely

Job Responsibility

Provide, maintain, and project scheduling of assigned contractors to ensure sufficient staffing appropriate to agency customer level and mission requirements
Attend meetings with senior-level officials, contractors, and employees. provide deliverable reports
Gather data from contractor staff daily and conduct an analysis of the data to determine the success of the assistance based on the daily performance of the Contractor staff
Provide supervisory guidance to contractors
Report all issues to the Government Technical Manager (GTM)
Provide administrative support for time and attendance
Provide a summary of ticket reviews to GTM
Work closely with GTM on conduct issues with contractor staff to resolution
Work closely with GTM on training development for contractors (e.g. new products and policies)
Monitor contractor staff on all pertinent IRS-CI systems, including the Call Routing Application (currently Cisco Unified Intelligence Center) and Remote Tool Service Delivery software (e.g. CyberArk, Beyond Trust/Bomgar) to ensure all US HD policies are followed

What we offer

health, life, disability, financial, and retirement benefits
paid leave
professional development
tuition assistance
work-life programs
award programs acknowledge employees for exceptional performance and superior demonstration of our service standards

Fulltime

Help Desk Support Technician

Loyalty Marketing company seeking a candidate for our Help Desk Support Technici...

Location

United States , Farmington

Salary:

Not provided

Entry Point Communications LLC

Expiration Date

Until further notice

Requirements

1-2 years prior experience in Help Desk support or call center highly desirable

Job Responsibility

Troubleshoot/Diagnose equipment following company defined procedures
Document all calls and close out activity upon completion of issues
Professionally communicate to customers and team members
Create operational reports as assigned
Work with third party service providers to schedule onsite service
Schedule parts shipments and returns

What we offer

competitive benefits

Fulltime

Help Desk

Robert Half

Location:
United States , Stuart

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 10, 2026

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Location:United States , Stuart

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 10, 2026

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Job Posted:
January 10, 2026