Help Desk Technician Job at Robert Half (Woodlands)

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IT Help Desk Technician

The IT Help Desk Technician will provide technical support and assistance to Mil...

Location

United States , El Segundo; Los Angeles

Salary:

29.82 - 43.87 USD / Hour

Boeing

Expiration Date

February 06, 2026

Requirements

Technical degree or 2+ years of experience working in a help desk role
Proficiency with Dell Computers utilizing Windows 10/11
Excellent oral communication skills
Detail oriented
Highly organized with strong ability to keep Help Desk tickets in order
Ability to diagnose and resolve basic computer, mobile devices, and printer technical issues
Ability to obtain a U.S. Security Clearance
U.S. Citizenship required

Job Responsibility

Manage Help Desk tickets in a timely and organized manner using Service Now ticketing system
Responds to customer issues via phone, email, and computer chat to provide customer assistance
Documenting customer interactions
Run diagnostics to resolve customer reported issues
Experience supporting new employee (Onboarding)
Escalate issues as needed to the next Tier of IT support
Install, make changes, and repair computer hardware and software
Follow up with customers to ensure issues are resolved

What we offer

Competitive base pay and variable compensation opportunities
Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Paid and unpaid time away from work
Generous company match to your 401(k)
Industry-leading tuition assistance program
Fertility, adoption, and surrogacy benefits

Fulltime

IT Help Desk Technician

We are conducting a confidential search for an experienced IT Help Desk Technici...

Location

United States , Portland

Salary:

85000.00 - 125000.00 USD / Year

Revel Staffing

Expiration Date

Until further notice

Requirements

2+ years of IT helpdesk or technical support experience
Strong troubleshooting and diagnostic skills
Comprehensive knowledge of Windows desktop systems
DataClear Certification (or equivalent) required
Moderate knowledge of cloud platforms and networking/firewall administration
Excellent communication skills, patience, and customer service orientation
Must be based in the Portland/Vancouver area and able to travel to client sites as needed

Job Responsibility

Provide remote and onsite end-user technical support (approx. 70% remote / 30% onsite)
Perform systems monitoring, reporting, and issue resolution
Troubleshoot desktop, network, and cloud application issues quickly and effectively
Support and manage Windows desktops and common business applications
Assist with cloud services administration (Office 365, Google Workspace, Dropbox, etc.)
Configure and maintain networking systems including routing and firewalls
Provide occasional support for VoIP, macOS, and Linux environments
Maintain strong documentation of issues, resolutions, and system updates

What we offer

Quarterly profit-sharing bonus
Full employer-paid health insurance
401(k) retirement plan
Paid time off (PTO)
Relaxed and supportive work environment

Fulltime

Help Desk Technician

Helpdesk Technicians work directly with our clients, as well as other system eng...

Location

Salary:

Not provided

Atlas Professional Services

Expiration Date

Until further notice

Requirements

1+ years of technical support experience
Able to work on support tickets independently and update status accurately
Ability to manage priority of support requests in a fast paced, fast-growing environment
Able to learn and adapt quickly
Excellent communication skills – verbal and written
Ability to explain complex IT concepts in simple terms
Technical certifications (CompTIA A+ and Network+ preferred)
High school or equivalent (Preferred)
Customer service: 2 years (Preferred)
IT support: 1 year (Preferred)

Job Responsibility

Recurring Server/Network Maintenance
Basic Active Directory Support (New/Term Users, Password Resets)
Basic MFA Support (New Setups, New Devices, Unlock Users)
Basic Hardware – Support and troubleshooting including identifying, using and connecting hardware components and devices as well as setup and install common peripheral devices
Basic Windows Operating Systems – Install and support Windows OS including command line and client support
Desktop Support (Windows 10 and 11)
Server Support (Windows Server 2008, 2012, 2016, 2019, 2022)
Basic Software Troubleshooting – Troubleshoot PC and mobile device issues
Basic Support of MS Office and Office 365 suite
Basic Support of Spam Filtering

What we offer

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Fulltime

IT Help Desk Technician

Aspire of WNY is looking for a full time Help Desk Technician at our Fredonia lo...

Location

United States , Fredonia; Jamestown

Salary:

18.41 - 25.78 USD / Hour

Aspire of WNY

Expiration Date

Until further notice

Requirements

Minimum of two (2) years’ experience in a professional IT work environment
Associate degree in computer science preferred
IT experience within a multi–location organization, advanced knowledge of networking principles and operating systems and experience with administration of wireless access points preferred.

Job Responsibility

Providing on-site technical support to users
Prioritizing and escalating help desk requests based on how critical they are to our business processes
Installation and maintenance of technical systems
Troubleshooting common problems related to Internet connectivity, hardware and software, operating systems, and data security.

What we offer

Medical insurance through Independent Health
Dental insurance
FSA
100% agency paid life insurance
Both long term and short term disability insurances
403b retirement with Agency match
Continuing education reimbursement
15 paid holidays
Separate sick, personal and vacation time

Fulltime

Help Desk Technician

We are offering an opportunity for a skilled Help Desk Technician to join our te...

Location

United States , Ames

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in using a Ticketing System for managing and resolving issues
Capability to perform Basic Network Troubleshooting to identify and fix common network problems
Familiarity with Network Hardware such as routers, switches, and hubs
Competence in Network Troubleshooting, including the ability to diagnose and resolve more complex network issues
Ability to perform Computer Data Entry tasks quickly and accurately
Experience in Data Entry, demonstrating attention to detail and organizational skills
Ability to handle High-Volume Data Entry tasks efficiently without compromising on accuracy or speed
Strong Customer Service skills, with a focus on providing helpful and responsive service
Track record of providing Superior Customer Service, demonstrating the ability to exceed customer expectations and resolve any issues effectively

Job Responsibility

Troubleshoot and resolve a variety of Windows environment issues
Assist end-users with networking, IP addresses, routers, hookups, and connectivity problems
Provide excellent customer service and respond to inquiries in a timely manner
Utilize ticketing systems to track and resolve issues effectively
Conduct basic network troubleshooting and maintain network hardware
Manage high-volume data entry tasks with accuracy and efficiency
Collaborate with team members in a fast-paced, dynamic environment
Monitor customer accounts and take appropriate actions when necessary
Document all actions and solutions for future reference
Contribute to the growth and success of the team by sharing knowledge and skills

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Help Desk Technician

We are offering a long term contract employment opportunity for a Help Desk Tech...

Location

United States , Ames

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in handling a Ticketing System
Demonstrable ability in Basic Network Troubleshooting
Familiarity with Network Hardware
Capability in comprehensive Network Troubleshooting
Proficient in Computer Data Entry
Experience in Data Entry
Capability to handle High-Volume Data Entry
Excellent Customer Service skills
Ability to provide Superior Customer Service

Job Responsibility

Efficiently troubleshoot network issues and ensure connectivity
Handle high-volume data entry tasks with accuracy
Utilize ticketing system to manage and resolve customer queries
Provide superior customer service by addressing customer issues promptly
Collaborate in a team environment to enhance the quality of service
Contribute to maintaining accurate customer credit records
Assist in setting up routers and other network hardware
Actively participate in enhancing the functionality of various Windows Environments
Use problem-solving skills to handle complex technical issues
Monitor customer accounts and take necessary action when required

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Help Desk II Technician

Beacon Technologies is seeking a Help Desk II Technician for our client partner....

Location

United States

Salary:

Not provided

Beacon Technologies

Expiration Date

Until further notice

Requirements

Excellent customer service skills
Two years support experience with Windows 10, and Microsoft Office 2019
Two years' experience with Network and Printer troubleshooting
Must be proficient is typing skills and be able to multi-task
MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense

Job Responsibility

Performs Level One troubleshooting and support for all provided hardware and software solutions
Provides Level 1 support to employees from 160 locations, ~10,000 employees
Expected to work any shift during business hours SHOULD THE NEED ARISE

What we offer

Career advancement opportunities
Extensive training
Excellent benefits including paying for health and dental premiums for salaried employees

Fulltime

Help Desk Support Technician

Loyalty Marketing company seeking a candidate for our Help Desk Support Technici...

Location

United States , Farmington

Salary:

Not provided

Entry Point Communications LLC

Expiration Date

Until further notice

Requirements

1-2 years prior experience in Help Desk support or call center highly desirable

Job Responsibility

Troubleshoot/Diagnose equipment following company defined procedures
Document all calls and close out activity upon completion of issues
Professionally communicate to customers and team members
Create operational reports as assigned
Work with third party service providers to schedule onsite service
Schedule parts shipments and returns

What we offer

competitive benefits

Fulltime

Help Desk Technician

Robert Half

Location:
United States , Woodlands

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 02, 2026

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Robert Half

Location:United States , Woodlands

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Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 02, 2026

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Location:
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Contract Type:
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Job Posted:
January 02, 2026