Help Desk Technician II, Robert Half

Help Desk Technician II

Robert Half

Location:
United States, Springfield

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Our client is hiring for a Help Desk Technician II to provide exceptional technical support and help optimize their internal systems. This is an excellent opportunity for someone with strong problem-solving skills, who thrives in collaborative environments, and is ready to elevate their career to the next tier of IT support.

Job Responsibility:

maintaining IT hardware and software applications
conducting basic network and system troubleshooting
identifying opportunities to enhance internal IT workflows and systems
ensuring effective communication between various internal departments
documenting technical solutions and processes for ongoing operational improvement

Requirements:

Active Directory
EDI systems
Office 365
IT hardware repair knowledge (computers, printers, laptops, scanners, etc.)
Basic VLAN, TCP/IP, DNS and DCHP understanding

What we offer:

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
July 04, 2025

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