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Robert Half Logo Robert Half · IT - Administration

Help Desk Support Technician

United States, Bellevue · Job Posted April 12, 2026
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Job Description

Robert Half is searching for a Help Desk Support Technician to support a wellness/fitness client in Bellevue, WA! This primary responsibility of this Help Desk Support Technician is resolving incoming issues as received and work in a team environment offering excellent customer service with strong technical skills.

Job Responsibility

  • Provide on-site technical support for hardware and software
  • Provide end user desktop and networking support with other technicians via phone, email, and in person to a user base
  • Respond to calls, and email requests, for technical, desktop, and server support by working troubles tickets as directed
  • Setup and maintain printer queues for each site
  • evaluate the overall printing process
  • Perform other tasks as assigned

Requirements

  • Minimum of 2 years of experience in help desk or desktop support roles
  • Proficiency in Active Directory and Microsoft Windows operating systems (Windows 10 and 11)
  • Strong troubleshooting skills for both hardware and software issues
  • Experience with service desk ticketing systems, such as Spiceworks
  • Ability to manage and document IT-related products and configurations
  • Excellent communication and customer service skills
  • Capability to work independently and collaboratively in a fast-paced environment

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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