Help Desk Support Technician Jobs

Help Desk Support Technician

Entry Point Communications LLC

Location:
United States, Farmington

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Loyalty Marketing company seeking a candidate for our Help Desk Support Technician position based in Farmington, CT.

Job Responsibility:

Troubleshoot/Diagnose equipment following company defined procedures
Document all calls and close out activity upon completion of issues
Professionally communicate to customers and team members
Create operational reports as assigned
Work with third party service providers to schedule onsite service
Schedule parts shipments and returns

Requirements:

1-2 years prior experience in Help Desk support or call center highly desirable

Nice to have:

Solarwinds Web Help Desk experience a plus
Linux experience a plus

What we offer:

competitive benefits

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

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