Help Desk/Desktop Support Analyst Job at Robert Half (Los Angeles)

Help Desk/Desktop Support Analyst

We are looking for a dedicated Help Desk/Desktop Support Analyst to join our tea...

Location

United States , Appleton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Active Directory for account management and system configuration
Experience with Microsoft Windows 10 operating systems and related troubleshooting
Strong understanding of basic troubleshooting techniques for hardware and software
Familiarity with managing service desk tickets and providing timely resolutions
Excellent communication skills to assist end-users and provide clear technical guidance
Ability to work both independently and collaboratively within a team environment
Detail-oriented mindset to document issues and follow IT procedures accurately
Prior experience in a help desk or desktop support role is preferred

Job Responsibility

Provide first-line technical support for hardware, software, and network issues
Manage and resolve service desk tickets in a timely and detail-oriented manner
Troubleshoot and resolve basic issues related to Microsoft Windows operating systems and applications
Configure and maintain user accounts and permissions within Active Directory
Assist end-users with technical guidance and training to improve their system usage
Document technical issues and resolutions for future reference and knowledge sharing
Collaborate with IT teams to implement and maintain system updates and improvements
Ensure compliance with IT policies and procedures while handling support requests
Monitor system performance and escalate complex issues to appropriate teams
Maintain a high level of customer service and communication throughout support interactions

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Help Desk/Desktop Support Analyst

We are looking for a skilled Help Desk/Desktop Support Analyst to join our team ...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Active Directory management
Strong knowledge of Microsoft Windows 10 operating systems
Experience in basic troubleshooting techniques
Familiarity with handling service desk tickets effectively
Solid understanding of Microsoft Windows environments
Ability to communicate technical concepts clearly to non-technical users
Proven problem-solving skills in IT support scenarios
Commitment to delivering exceptional customer service

Job Responsibility

Respond promptly to service desk inquiries and resolve technical issues efficiently
Troubleshoot and support Microsoft Windows 10 systems and applications
Manage user accounts and permissions within Active Directory
Provide guidance and solutions for basic IT troubleshooting tasks
Document and track service desk tickets to ensure timely resolution
Assist in the installation and configuration of hardware and software
Collaborate with team members to address complex technical challenges
Maintain a high level of customer service while addressing user concerns
Monitor system performance and escalate issues as needed
Continuously update knowledge of IT systems and tools to improve support capabilities

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

New

Help Desk/Desktop Support Analyst

We are looking for a Help Desk/Desktop Support Analyst to join our team on a con...

Location

United States , Belmont

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Windows 10 and basic troubleshooting techniques
Experience working with Active Directory for user account management
Familiarity with handling service desk tickets and resolving technical issues efficiently
Knowledge of network basics and the ability to address connectivity problems
Strong interpersonal skills, with the ability to teach and communicate technology concepts to non-technical users
Willingness to travel to a secondary site every other week
Capable of working in a fast-paced environment, managing multiple priorities effectively

Job Responsibility

Deliver Level 1 technical support, resolving hardware and software issues for users in a timely and efficient manner
Assist a community of users with varying technical abilities, ensuring clear and empathetic communication
Manage service desk tickets, prioritizing and addressing up to 50 incidents daily
Provide onsite support five days a week, ensuring consistent availability for users
Travel to an additional site every other week to provide hands-on technical assistance as needed
Support users nationally through a call center environment, ensuring remote issues are resolved effectively
Troubleshoot basic network and system issues, ensuring minimal disruption to operations
Maintain and update user accounts in Active Directory to ensure proper access and security
Utilize Microsoft Windows 10 and other tools to diagnose and resolve technical problems
Collaborate with team members to improve support processes and enhance user satisfaction

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Help Desk/Desktop Support Analyst

We are looking for a skilled Help Desk/Desktop Support Analyst to join our team ...

Location

United States , Phoenix

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Active Directory for managing user accounts and system settings
Solid knowledge of Microsoft Windows 10 and related troubleshooting techniques
Experience handling service desk tickets and maintaining detailed documentation
Strong problem-solving skills with a focus on delivering effective solutions
Excellent communication and interpersonal abilities for user support
Familiarity with basic IT hardware and software installation processes
Ability to work independently and as part of a team in a fast-paced environment

Job Responsibility

Provide prompt and efficient technical support to resolve end-user issues related to hardware, software, and network connectivity
Manage and maintain user accounts, permissions, and security settings in Active Directory
Troubleshoot and resolve issues within Microsoft Windows 10 systems, ensuring minimal disruption to operations
Track and manage service desk tickets, ensuring timely responses and resolutions
Assist with the installation, configuration, and maintenance of desktop systems and related equipment
Deliver clear and thorough communication to users, documenting solutions and processes effectively
Monitor system performance and identify potential areas for improvement
Collaborate with team members to implement best practices and optimize IT support services
Educate users on basic troubleshooting techniques to enhance their understanding of IT systems and tools

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Help Desk/Desktop Support Analyst

We are looking for a skilled Help Desk/Desktop Support Analyst to join our team ...

Location

United States , Columbus

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Active Directory for account and access management
Strong ability to troubleshoot technical issues effectively
Knowledge of Microsoft Windows operating systems
Experience with service desk ticketing systems
Familiarity with basic network management tasks
Strong analytical skills for interpreting system data
Excellent communication and customer service abilities

Job Responsibility

Deliver on-site technical support to users with varying levels of IT knowledge
Diagnose and resolve issues related to hardware, software, and systems
Manage user accounts, including password resets and access control
Perform basic network tasks such as updating IP addresses
Generate, analyze, and utilize system and operational data reports
Collaborate in managing information systems and electronic processes
Support system audits and contribute to the evaluation of findings
Safeguard IT assets and uphold information security protocols
Assist the IT Manager with monitoring, planning, and improving IT workflows

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

New

Support Worker

This specialist supported living service has been purpose-built for young adults...

Location

United Kingdom , Church Stretton, Shrewsbury

Salary:

12.39 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Full UK manual driving licence held for at least 1 year
Access to your own vehicle (rural location)
Passionate about supporting people to live happy, fulfilled lives
Patient, caring, and a good listener
Confident communicator with individuals and families
Able to promote independence and daily living skills
Good IT skills and ability to use digital systems
Able to work independently and use initiative

Job Responsibility

Support individuals with daily living and independence skills
Promote inclusion and engagement in the wider community
Provide personal care where required
Build positive, trusting relationships with individuals and their families
Encourage participation in social and community activities
Work collaboratively within a supportive team environment

What we offer

Competitive hourly pay
High-quality training provided
Comprehensive induction with shadow shifts
28 days holiday in year one, increasing with service
Free and confidential counselling services
Health Cash Plan covering dental, optical, physio & more
Long service awards
Contributory pension scheme
Clear career development and progression opportunities
Regular supervision and team meetings

New

Marketing designer

Fundraise Up is a modern fundraising platform built to make donating to nonprofi...

Location

Serbia

Salary:

375000.00 - 445000.00 RSD / Month

Fundraise Up

Expiration Date

Until further notice

Requirements

5+ years of experience in communication or brand design
Strong understanding of how design solves business problems and communicates brand values
AI as a working tool: hands-on experience using neural networks to speed up workflows, generate assets, and optimize routine tasks (practical skills over theory)
Strong illustration skills: ability to draw by hand and advanced proficiency in Figma (working with complex gradients, shadows, and lighting)
Web & Marketing: experience designing websites, solid understanding of landing pages and marketing funnels
Multiformat experience: creating presentations, designing for offline events (booths, print materials), and basic motion design (building simple animations, tweaking easings)
Conversational English (B2)

Job Responsibility

Develop and evolve the brand’s visual ecosystem (website, blog, social media), owning storytelling and translating complex ideas into clear, accessible metaphors
Create graphic content and illustrations, actively leveraging AI tools to accelerate production workflows
Produce materials for conferences and events — from merchandise and booth design to motion videos
Collaborate closely with the team to ensure visual consistency across all channels

What we offer

31 days off
100% paid telemedicine plan
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
English learning courses
Relevant professional education
Gym or swimming pool
Co-working
Remote working
Stock options

Fulltime

New

Marketing designer

Fundraise Up is a modern fundraising platform built to make donating to nonprofi...

Location

Georgia

Salary:

8000.00 - 10800.00 GEL / Month

Fundraise Up

Expiration Date

Until further notice

Requirements

5+ years of experience in communication or brand design
Strong understanding of how design solves business problems and communicates brand values
AI as a working tool: hands-on experience using neural networks to speed up workflows, generate assets, and optimize routine tasks (practical skills over theory)
Strong illustration skills: ability to draw by hand and advanced proficiency in Figma (working with complex gradients, shadows, and lighting)
Web & Marketing: experience designing websites, solid understanding of landing pages and marketing funnels
Multiformat experience: creating presentations, designing for offline events (booths, print materials), and basic motion design (building simple animations, tweaking easings)
Conversational English (B2)

Job Responsibility

Develop and evolve the brand’s visual ecosystem (website, blog, social media), owning storytelling and translating complex ideas into clear, accessible metaphors
Create graphic content and illustrations, actively leveraging AI tools to accelerate production workflows
Produce materials for conferences and events — from merchandise and booth design to motion videos
Collaborate closely with the team to ensure visual consistency across all channels

What we offer

31 days off
100% paid telemedicine plan
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
English learning courses
Relevant professional education
Gym or swimming pool
Co-working
Remote working
Stock options

Fulltime

Help Desk/Desktop Support Analyst

Robert Half

Location:
United States , Los Angeles

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 01, 2026

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