Help Desk/Desktop Support Analyst Level II Job at Robert Half (Enfield)

New

Help Desk/Desktop Support Analyst

We are looking for a Help Desk/Desktop Support Analyst to provide front-line and...

Location

United States , Aurora

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of experience in a Help Desk, Desktop Support, or similar IT support role with direct Microsoft 365 support responsibilities
Practical experience supporting Microsoft 365 environments, including user administration, troubleshooting, and service-related issue resolution
Background assisting with domain updates, rebranding efforts, tenant transitions, or other Microsoft 365 change-related projects
Strong troubleshooting knowledge of Windows 10 and Windows 11 in cloud-connected workplace environments
Working understanding of Active Directory, MFA, identity and access concepts, and their relationship to Microsoft 365 services
Ability to interpret end-user issues by linking device behavior, meeting performance, and access problems to underlying cloud or policy configurations
Strong communication and customer support skills, including the ability to work effectively with executives and other business stakeholders
Foundational knowledge of security-minded support practices related to account controls, approvals, and user lifecycle management

Job Responsibility

Deliver Tier I and Tier II support for Microsoft 365 users by resolving issues related to email, Teams, Outlook, access, and general productivity tools
Investigate and correct problems affecting Windows 11 desktops and laptops, especially when cloud applications or identity settings influence performance and connectivity
Assist with Microsoft 365 tenant integration efforts by preparing configurations, performing setup tasks, validating functionality, and supporting rollout readiness
Manage device configuration activities and help address identity and authentication issues within Entra ID and related access systems
Communicate clearly with employees and leadership regarding planned Microsoft 365 updates, branding changes, domain impacts, and user access considerations
Apply established security procedures when processing access adjustments, account changes, and deactivation requests to ensure compliance with approval standards
Handle day-to-day break/fix support in a primarily cloud-based environment, focusing on efficient issue resolution with limited dependence on physical hardware support
Partner with stakeholders and end users to explain technical changes in a business-friendly manner and maintain a high level of customer service
Support operational improvements by identifying recurring issues and contributing to a more stable and secure Microsoft ecosystem

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Help Desk/Desktop Support Analyst

We are looking for a Help Desk/Desktop Support Analyst to provide onsite technic...

Location

United States , Deerfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in IT support, including hands-on desktop or help desk work at a Tier II level
Working knowledge of Active Directory, Office 365, and Windows 10 administration and troubleshooting
Experience handling service desk tickets and resolving end-user issues related to access, software, and general desktop support
Strong troubleshooting ability across Microsoft-based environments, with confidence managing a range of technical issues independently
Effective communication skills and a customer-focused approach when supporting users with varying technical experience
Reliable and detail-oriented work habits, including punctuality, adaptability, and sound judgment in an onsite support setting
Comfortable completing physical onsite tasks and complying with workplace safety requirements
Familiarity with Windows 11 or Intune is helpful, though not required

Job Responsibility

Deliver in-person technical assistance to a local user population, addressing hardware, software, and access-related issues in a timely manner
Manage incoming service requests such as credential resets, application setup, connectivity troubleshooting, and support for collaboration platforms and business systems
Support workstation preparation and deployment efforts by imaging devices, installing updates, and resolving technical problems tied to operating system rollouts
Maintain clear, thorough communication with employees to ensure issues are understood, documented, and resolved with a high level of customer care
Troubleshoot Windows-based desktop environments and common productivity tools to minimize user downtime and improve day-to-day system performance
Work independently to diagnose and resolve a variety of Tier II support issues while escalating more complex problems when necessary
Perform occasional onsite technical tasks in operational areas while following required safety practices and wearing designated protective equipment

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Help Desk/Desktop Support Analyst

We are looking for a skilled Help Desk/Desktop Support Analyst to join our team ...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Active Directory, including account resets and access management
Strong knowledge of Microsoft Windows operating systems, including Windows 10 and 11
Experience with basic hardware troubleshooting and computer deployments
Familiarity with service desk ticketing systems and efficient resolution of technical issues
Ability to work independently while knowing when to seek guidance or escalate problems
Excellent communication skills to interact effectively with end-users and team members
Demonstrated ability to adapt to new technologies and processes
Previous experience in a Tier II support role or equivalent technical support capacity

Job Responsibility

Provide hands-on support for hardware troubleshooting and computer setup, ensuring smooth functionality for end-users
Manage Active Directory tasks, including resetting user accounts and addressing basic access concerns
Deliver Tier II level technical assistance, handling more complex support issues and resolving escalations as needed
Adapt to training and feedback, demonstrating a willingness to learn and improve processes
Work effectively within a Windows 11 environment, ensuring compatibility and optimal performance
Respond to service desk tickets promptly, addressing technical issues with efficiency and precision
Collaborate with team members to implement solutions and improve overall support processes
Maintain clear and thorough communication with end-users to resolve technical concerns in a timely manner
Identify recurring problems and propose strategies to prevent future occurrences
Ensure all support activities are accurately documented and tracked for reporting purposes

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

New

Sr. Estimator & Pricing Analyst

Job Summary: In this role, you will have an evolved position in the estimating a...

Location

United States

Salary:

70000.00 - 90000.00 USD / Year

CBRE Government & Defense Services

Expiration Date

Until further notice

Requirements

Bachelor's degree in Finance, Accounting, Business Management, Business Administration, or a related field
4 years of related experience
Proven experience in government contract pricing, with a focus on identification and formal submission phases
Understanding of Estimating Tools and Techniques (e.g., RS Means, WinEst)
Understanding of federal acquisition regulations (FAR) and government contracting processes
Ability to communicate complex pricing concepts to both technical and non-technical stakeholders
Excellent analytical and quantitative skills, with proficiency in cost modeling and financial analysis
Detail-oriented with a strong commitment to accuracy and compliance
Exceptional organizational and project management skills
Proficiency in relevant software and tools, such as Microsoft Excel, Pricing Software (e.g., ProPricer), and Estimating Tools (e.g., RS Means) is strongly desired

Job Responsibility

Collaborate with business development and project management teams to identify potential government contract opportunities
Conduct thorough market research and analysis to understand the competitive landscape and pricing benchmarks
Work closely with cross-functional teams to gather relevant information for accurate pricing assessments
Develop and implement pricing strategies during the proposal development phases to provide accurate cost estimates
Collaborate with subject matter experts to gather detailed cost data and validate assumptions
Support the pricing efforts for formal contract submissions, ensuring accuracy, competitiveness, and compliance with government regulations
Collaborate with proposal teams to integrate pricing strategies seamlessly into overall proposals
Ensure compliance with government regulations and contract requirements in all pricing proposals
Develop and implement estimating practices and methods utilizing the latest estimating tools and techniques
Conduct comprehensive reviews of pricing documents to identify and address any discrepancies or issues

What we offer

medical
well-being
financial planning
short-term incentives benefits

Fulltime

New

RtR Manager

We are looking for an experienced RTR Manager to join our Finance team and take ...

Location

Poland , Krakow

Salary:

Not provided

Alfa Laval

Expiration Date

Until further notice

Requirements

University degree in Finance, Accounting, or a related field
6–10 years of professional experience in the General Ledger / RtR area, ideally within an SSC environment
Proven people management experience (minimum 3 years) leading accounting teams
Strong practical knowledge of RtR processes, accounting principles, and financial controls
Ability to operate in environments with diverse ERP systems, coordinating team activities and resolving system‑related challenges
High numerical accuracy and attention to detail
Strong analytical and problem‑solving skills, including the ability to identify root causes, forecast impacts, and implement corrective actions
Strategic mindset with demonstrated proactivity, decision‑making capability, and the ability to drive change
Excellent communication skills and the ability to build effective relationships with business stakeholders
Strong organizational skills, including task prioritization, delegation, and workflow coordination

Job Responsibility

Lead and supervise all Reporting and General Accounting (RtR) activities for EMEA, ensuring timely and accurate month‑end close across assigned entities
Oversee operational effectiveness by monitoring KPIs, ensuring adherence to internal policies, IFRS, and a robust financial control framework
Ensure accuracy, timeliness, and high-quality execution of all RtR processes
Manage end-to-end RtR operations, including task assignment, workload balancing, and change management within the team
Act as the main escalation point for RtR-related issues, driving timely resolutions and stakeholder satisfaction
Maintain and continuously update process documentation and identify deviations from accounting principles and company policies
Conduct quality reviews, audits, and compliance checks to ensure consistent application of company policies and accounting principles
Identify enhancement opportunities and drive continuous improvement initiatives
Support standardization and optimization of RtR processes through process expertise, benchmarking, and knowledge retention
Proactively analyze the end-to-end RtR process and recommend improvements

What we offer

Work in a people-oriented team with dynamic and inspiring colleagues and leaders
Development opportunities within a fast-growing company
Hybrid working model (3 days from office weekly)
Benefits package including - private medical care for you and your family, sports card, life insurance, access to MyBenefit platform and lunch card

Fulltime

New

Electrician

We are looking for an experienced Electrician to join a small and supportive eng...

Location

United Kingdom , North London

Salary:

47981.82 GBP / Year

Goodman Masson

Expiration Date

Until further notice

Requirements

NVQ Level 3 in Electrical Installations or Electrical Engineering
Experience within an industrial or plant environment
Good fault-finding and repair skills
Ability to work independently and within a team

Job Responsibility

Carrying out electrical and mechanical maintenance and repairs
Fault finding and diagnosing equipment issues
Working on motors, pumps, fans, compressors, and other plant equipment
Completing maintenance records and digital work orders
Taking part in callout and overtime work when required
Working safely at height and in confined spaces

What we offer

Long-term career progression
Ongoing training
Opportunity to get involved in a variety of projects

Fulltime

New

Head of Finance and Resources

This is an exciting senior management opportunity to play a central role in ensu...

Location

United Kingdom , London

Salary:

Not provided

Goodman Masson

Expiration Date

Until further notice

Requirements

CCAB qualified (ACA/FCA, ACCA/FCCA, CIMA or CIPFA)
Proven leadership of high performing, cross functional teams in customer focused environments
Experience supporting organisational change and improving processes and systems
Experience overseeing ICT services or managing ICT suppliers
Strong communication skills, able to present complex financial information clearly
Excellent influencing, negotiation and relationship building skills
Decisive leadership that balances strategic insight with operational delivery

Job Responsibility

Oversee day to day financial operations including accounting, financial reporting, budgeting, management accounts and audit coordination
Lead the preparation of annual budgets and financial statements, ensuring compliance with statutory and regulatory requirements
Provide data for financial projections and long term business planning support, including maintenance of 30 year financial models and cashflow forecasts
Ensure consistent application of financial regulations, rent standards, and value for money principles
Ensure the delivery of high performing ICT services and infrastructure that meet evolving business needs
Oversee ICT service levels, supplier relationships, digital transformation projects and disaster recovery planning
Oversee the management and development of ccha’s office environment, ensuring it is safe, compliant and fit for purpose
Ensure full compliance with Health & Safety requirements and support ccha’s green agenda
Promote ccha’s values – Care, Adapt, Everyone, Resilience – in all interactions and leadership behaviours

New

Regional Business Manager - China - Sonihull

Sonihull, a member of the Alfa Laval group, is a global leader in ultrasonic ant...

Location

China , Shanghai

Salary:

Not provided

Alfa Laval

Expiration Date

Until further notice

Requirements

University degree, preferably in business management or engineering
Minimum 5 years of experience in sales, key account management, or business development within industrial or maritime sectors
Strong track record of driving growth through collaboration with sales organisations
Ability to operate effectively in a matrix set-up, balancing regional alignment with global product priorities
Excellent communication, networking, and influencing skills
Commercial and technical acumen with a drive for results
Fluent English (spoken and written) is essential
regional language skills are an advantage

Job Responsibility

Grow Sonihull’s business in South Europe by working hand-in-hand with Alfa Laval’s regional sales companies
Develop and execute action plans that generate profitable opportunities and ensure value-based sales
Support the regional sales teams with technical expertise, quotations, and pricing proposals within approval levels
Act as Sonihull’s regional application and process expert, representing the customer’s voice within the business
Manage and develop key accounts, fostering long-term customer relationships
Provide training and coaching to Alfa Laval sales colleagues, customers, and partners on Sonihull applications
Monitor market trends, competitor activity, and customer needs to identify growth opportunities
Represent Sonihull at regional conferences, exhibitions, and industry networks
Contribute insights on regional market demand to inform product development and innovation
Ensure all business activities uphold Alfa Laval’s quality and safety standards

Fulltime

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Help Desk/Desktop Support Analyst Level II

Robert Half

Location:
United States , Enfield

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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Help Desk/Desktop Support Analyst Level II

Robert Half

Location:United States , Enfield

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 13, 2026

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Regional Business Manager - China - Sonihull

Location:
United States , Enfield

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
March 13, 2026