Help Desk/Desktop Support Analyst Level II Job at Robert Half (Enfield)

New

Help Desk/Desktop Support Analyst

We are looking for a Help Desk/Desktop Support Analyst to provide front-line and...

Location

United States , Aurora

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of experience in a Help Desk, Desktop Support, or similar IT support role with direct Microsoft 365 support responsibilities
Practical experience supporting Microsoft 365 environments, including user administration, troubleshooting, and service-related issue resolution
Background assisting with domain updates, rebranding efforts, tenant transitions, or other Microsoft 365 change-related projects
Strong troubleshooting knowledge of Windows 10 and Windows 11 in cloud-connected workplace environments
Working understanding of Active Directory, MFA, identity and access concepts, and their relationship to Microsoft 365 services
Ability to interpret end-user issues by linking device behavior, meeting performance, and access problems to underlying cloud or policy configurations
Strong communication and customer support skills, including the ability to work effectively with executives and other business stakeholders
Foundational knowledge of security-minded support practices related to account controls, approvals, and user lifecycle management

Job Responsibility

Deliver Tier I and Tier II support for Microsoft 365 users by resolving issues related to email, Teams, Outlook, access, and general productivity tools
Investigate and correct problems affecting Windows 11 desktops and laptops, especially when cloud applications or identity settings influence performance and connectivity
Assist with Microsoft 365 tenant integration efforts by preparing configurations, performing setup tasks, validating functionality, and supporting rollout readiness
Manage device configuration activities and help address identity and authentication issues within Entra ID and related access systems
Communicate clearly with employees and leadership regarding planned Microsoft 365 updates, branding changes, domain impacts, and user access considerations
Apply established security procedures when processing access adjustments, account changes, and deactivation requests to ensure compliance with approval standards
Handle day-to-day break/fix support in a primarily cloud-based environment, focusing on efficient issue resolution with limited dependence on physical hardware support
Partner with stakeholders and end users to explain technical changes in a business-friendly manner and maintain a high level of customer service
Support operational improvements by identifying recurring issues and contributing to a more stable and secure Microsoft ecosystem

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Help Desk/Desktop Support Analyst

We are looking for a Help Desk/Desktop Support Analyst to provide onsite technic...

Location

United States , Deerfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in IT support, including hands-on desktop or help desk work at a Tier II level
Working knowledge of Active Directory, Office 365, and Windows 10 administration and troubleshooting
Experience handling service desk tickets and resolving end-user issues related to access, software, and general desktop support
Strong troubleshooting ability across Microsoft-based environments, with confidence managing a range of technical issues independently
Effective communication skills and a customer-focused approach when supporting users with varying technical experience
Reliable and detail-oriented work habits, including punctuality, adaptability, and sound judgment in an onsite support setting
Comfortable completing physical onsite tasks and complying with workplace safety requirements
Familiarity with Windows 11 or Intune is helpful, though not required

Job Responsibility

Deliver in-person technical assistance to a local user population, addressing hardware, software, and access-related issues in a timely manner
Manage incoming service requests such as credential resets, application setup, connectivity troubleshooting, and support for collaboration platforms and business systems
Support workstation preparation and deployment efforts by imaging devices, installing updates, and resolving technical problems tied to operating system rollouts
Maintain clear, thorough communication with employees to ensure issues are understood, documented, and resolved with a high level of customer care
Troubleshoot Windows-based desktop environments and common productivity tools to minimize user downtime and improve day-to-day system performance
Work independently to diagnose and resolve a variety of Tier II support issues while escalating more complex problems when necessary
Perform occasional onsite technical tasks in operational areas while following required safety practices and wearing designated protective equipment

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Help Desk/Desktop Support Analyst

We are looking for a skilled Help Desk/Desktop Support Analyst to join our team ...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Active Directory, including account resets and access management
Strong knowledge of Microsoft Windows operating systems, including Windows 10 and 11
Experience with basic hardware troubleshooting and computer deployments
Familiarity with service desk ticketing systems and efficient resolution of technical issues
Ability to work independently while knowing when to seek guidance or escalate problems
Excellent communication skills to interact effectively with end-users and team members
Demonstrated ability to adapt to new technologies and processes
Previous experience in a Tier II support role or equivalent technical support capacity

Job Responsibility

Provide hands-on support for hardware troubleshooting and computer setup, ensuring smooth functionality for end-users
Manage Active Directory tasks, including resetting user accounts and addressing basic access concerns
Deliver Tier II level technical assistance, handling more complex support issues and resolving escalations as needed
Adapt to training and feedback, demonstrating a willingness to learn and improve processes
Work effectively within a Windows 11 environment, ensuring compatibility and optimal performance
Respond to service desk tickets promptly, addressing technical issues with efficiency and precision
Collaborate with team members to implement solutions and improve overall support processes
Maintain clear and thorough communication with end-users to resolve technical concerns in a timely manner
Identify recurring problems and propose strategies to prevent future occurrences
Ensure all support activities are accurately documented and tracked for reporting purposes

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

New

Program Manager - Demand Response

The Program Manager is responsible for managing Enel X's portfolios of flexibili...

Location

United States

Salary:

85400.00 - 128000.00 USD / Year

Enel

Expiration Date

August 31, 2026

Requirements

Bachelor's degree in Engineering, Business, Economics, or Statistics
Master's degree a plus
3+ of relevant work experience
2+ years of related experience in Energy and/or portfolio or asset management
Strong analytical and quantitative skills including financial modeling
Proficient working knowledge of Microsoft Office: Outlook, Word, Excel, PowerPoint
Excellent written and verbal communication
Strong client-facing and internal communication skills
Superior organizational skills and detail oriented to ensure accuracy and quality
Ability to work under occasional supervision

Job Responsibility

Manage Enel X's portfolios of flexibility assets (demand response, distributed energy resources, EVs) in electricity markets in North America
Developing innovative commercial opportunities
Maintaining strong relationships with utility and grid operator partners
Defining and delivering against the annual budget and business plan
Driving internal, cross-functional alignment necessary to achieve business success
P&L Management
Business Development
Energy Management and Optimization
Cross-Functional Alignment and Delivery

What we offer

Affordable, quality healthcare for you and your family
Life insurance and disability benefits
Retirement benefits
Flexible spending accounts
Tuition reimbursement and professional development allowance
Benefits effective as of day one
401k with match fully vested as of day one (Enel-NA matches 100% of the first 4% that you contribute up to set IRS limits)
Generous PTO that supports work/life balance including: 4 weeks annually of vacation as well as personal days, volunteer days, your birthday off, paid holidays, and sick time
Paid leave programs
Opportunity to grow and develop your career with the support and mentorship of senior leaders

Fulltime

New

Sales Director - Payer Solutions

Carex is partnering with a healthcare technology partner to hire a Sales Directo...

Location

United States , Boston

Salary:

120000.00 - 140000.00 USD / Year

Carex Consulting Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, healthcare IT, or a related field
equivalent experience may be considered
5–10+ years of experience in complex healthcare software sales and account management
Demonstrated success closing both net new business and expanding existing healthcare customer accounts
Experience selling into payer organizations strongly preferred
Strong understanding of healthcare IT, interoperability, integration platforms, and modern data exchange solutions
Ability to communicate effectively with both technical and executive stakeholders
Consultative sales approach with exceptional relationship-building skills
Experience managing long sales cycles and complex enterprise opportunities
Strong verbal, written, presentation, and negotiation skills

Job Responsibility

Identify and develop new business opportunities within health plans and payer organizations
Manage and grow strategic accounts through consultative account planning and expansion strategies
Build trusted relationships with executive stakeholders including CIOs, CTOs, Operations leaders, Clinical leaders, and Digital executives
Position interoperability and integration solutions that reduce complexity, improve data quality, and streamline payer workflows
Drive sales performance through disciplined pipeline management and forecasting
Align solutions with payer priorities including administrative and medical cost reduction, interoperability and compliance initiatives, provider experience improvements, data quality and analytics readiness
Lead proposal development, product demonstrations, contract negotiations, and opportunity strategy
Coordinate cross-functional resources and virtual selling teams to maximize client outcomes
Stay informed on healthcare payer market trends including FHIR/API adoption, interoperability mandates, and evolving care delivery models
Conduct consultative discovery, needs analysis, and solution presentations

What we offer

anticipated variable bonus of $150k (uncapped)

Fulltime

New

Full-Time Store Associate

As a store associate, you’ll be responsible for merchandising and stocking produ...

Location

United States , Louisville

Salary:

18.00 - 20.00 USD / Hour

Aldi

Expiration Date

Until further notice

Requirements

At least 18 years old required
High school diploma or equivalent preferred
Prior work experience in a retail environment preferred
Ability to provide prompt and courteous customer service
Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc.
Ability to interpret and apply ALDI operating policies and procedures
Ability to effectively communicate both verbally and in writing
Ability to perform basic arithmetic such as addition, subtraction, multiplication, and division
Ability to follow instructions and pay attention to detail
Ability to work both independently and with others

Job Responsibility

Merchandising and stocking product
Cashiering
Cleaning to keep the store looking its best
Enhancing the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service
Models and fulfills all customer service principles and escalates concerns to store management as necessary
Informs store management of loss due to outdated or damaged products
Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors
Adheres to cash policies and procedures
Follows the line policy and opens additional check lanes as required to ensure an efficient checkout
Stocks shelves and displays neatly while following merchandising planograms to maximize sales

What we offer

401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance

Fulltime

New

Data Entry Clerk

We are looking for a detail-oriented Data Entry Clerk to join a manufacturing or...

Location

United States , Boise

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in data entry, clerical support, or a related administrative role
Strong typing ability with the accuracy needed to enter numeric and text-based information efficiently
Proficiency using computer systems, databases, and standard office software for data entry tasks
Ability to identify errors, inconsistencies, and incomplete records with strong attention to detail
Comfortable managing confidential information with professionalism and discretion
Capable of organizing work effectively and meeting productivity goals in a deadline-driven environment
Strong written and verbal communication skills to support coordination with internal team members

Job Responsibility

Input and update accounts receivable information in company databases and related systems with a high level of accuracy
Examine records for missing details, mismatched entries, or other discrepancies and make timely corrections
Maintain organized documentation so financial and data records remain complete, current, and easy to retrieve
Protect sensitive business information by following established confidentiality and data handling standards
Conduct routine data reviews and quality checks to help ensure consistency and reliability across records
Provide administrative support to the team by assisting with clerical and operational tasks as needed
Track assigned workloads and complete tasks in alignment with established daily and weekly accuracy expectations
Coordinate with team members to resolve data issues and improve the overall quality of accounts receivable information

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Full-Time Store Associate

As a store associate, you’ll be responsible for merchandising and stocking produ...

Location

United States , Hurricane

Salary:

17.50 - 19.50 USD / Hour

Aldi

Expiration Date

Until further notice

Requirements

At least 18 years old
High school diploma or equivalent preferred
Prior work experience in a retail environment preferred
Ability to provide prompt and courteous customer service
Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc
Ability to interpret and apply ALDI operating policies and procedures
Ability to effectively communicate both verbally and in writing
Ability to perform basic arithmetic such as addition, subtraction, multiplication, and division
Ability to follow instructions and pay attention to detail
Ability to work both independently and with others

Job Responsibility

Models and fulfills all customer service principles and escalates concerns to store management as necessary
Informs store management of loss due to outdated or damaged products
Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors
Adheres to cash policies and procedures
Follows the line policy and opens additional check lanes as required to ensure an efficient checkout
Stocks shelves and displays neatly while following merchandising planograms to maximize sales
Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers' vehicles from the staging area
Maintains zone standards and merchandising standards at all times
Assists store management in achieving operational efficiency goals
Assists store management in achieving total loss goals

What we offer

401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance

Fulltime

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Help Desk/Desktop Support Analyst Level II

Robert Half

Location:
United States , Enfield

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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Help Desk/Desktop Support Analyst Level II

Robert Half

Location:United States , Enfield

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 13, 2026

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Location:
United States , Enfield

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
March 13, 2026