Help Desk Consultant, Inetum

Help Desk Consultant

Inetum

Location:
Portugal, Lisbon

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

At Inetum, we believe in your potential and provide the perfect environment for you to thrive and develop your skills! We are in search of a dedicated and proactive Help Desk Consultant to join our dynamic team. The ideal candidate will play an important role in providing efficient and high-quality technical support, addressing user needs, and ensuring smooth resolution of hardware and software issues.

Job Responsibility:

Resolution of IT incidents and requests, either on-site or remotely when applicable
Updating tickets with detailed information on actions taken and findings
Keeping records up to date for the equipment serviced
Ability to work independently in stressful environments, occasionally without immediate support
Installation, troubleshooting, and resolution of printing issues

Requirements:

MS Windows - MacOS
HW and Printing
Basic knowledge of computer networks
Preference for ITIL knowledge or certification
Good English skills
Working Hours: 11:00 AM to 8:00 PM
Valid Driver's License in Portugal

Additional Information:

Job Posted:
April 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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