Help Desk Analyst, Robert Half

Help Desk Analyst

Robert Half

Location:
United States, Ramsey

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

We are looking for a dedicated Help Desk Analyst who will be responsible for supporting hardware and software systems, troubleshooting technical issues, and maintaining a smooth desktop environment for end-users. This position offers an excellent opportunity to contribute to our IT operations and provide exceptional technical support.

Job Responsibility:

Install, configure, and update software to ensure optimal performance
Diagnose and resolve hardware issues, including relocating and repairing equipment as needed
Provide end-user assistance by troubleshooting software problems and answering technical inquiries
Maintain accurate records of IT assets and ensure their proper functioning
Manage user accounts, permissions, and access levels to ensure system security
Deliver training sessions on applications such as Office, Windows 10, and the Service Management System
Assist in the implementation, support, and training of third-party applications
Offer remote technical support to off-site users and locations as required
Perform additional IT-related tasks as assigned by the manager to support overall operations

Requirements:

Proficiency in working with Microsoft Windows 10
Strong problem-solving skills and the ability to troubleshoot hardware and software issues
Basic understanding of user account management and system security
Familiarity with IT asset maintenance and record-keeping
Effective communication skills to provide technical support and training to end-users
Ability to support and implement third-party applications
Willingness to provide remote technical support when necessary

What we offer:

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Additional Information:

Job Posted:
May 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.