Help Desk Analyst III Job at Robert Half (Norman)

Help Desk Analyst III

We are looking for an experienced Help Desk Analyst III to join our team in Farm...

Location

United States , Farmers Branch

Salary:

32.00 - 38.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

At least five years of recent experience in IT support roles handling infrastructure, systems, and applications
Proficiency with Active Directory, Microsoft Windows 10, and basic troubleshooting techniques
Hands-on experience with Intune and Multi-Factor Authentication systems
Familiarity with service desk ticket management and resolution processes
Strong understanding of Microsoft Windows environments and licensing
Ability to multitask and adapt to changing priorities effectively
Excellent communication skills, both written and verbal, for technical and non-technical audiences

Job Responsibility

Deliver expert-level technical support for escalated issues across hardware, software, and network systems
Diagnose and resolve complex IT problems related to Microsoft Azure, Active Directory, Exchange, Intune, and Multi-Factor Authentication
Provide clear and detail-oriented communication to teams and stakeholders, ensuring exceptional customer service
Collaborate with peers and management to address IT infrastructure needs and improve operational efficiency
Maintain and monitor IT systems to ensure optimal performance and adherence to industry best practices
Troubleshoot and analyze issues using advanced techniques and tools
Support Microsoft licensing and ensure compliance across systems
Manage service desk tickets, prioritizing tasks effectively and adhering to service level agreements
Assist with technology rollouts and AV system projects as needed
Contribute to the shared knowledge base to enhance team capabilities and problem-solving efficiency

What we offer

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan

Help Desk Analyst III

We are looking for an experienced Senior Deskop/Server Administrator to join our...

Location

United States , New Haven

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 4 years of experience in a technical support or server administrator role
Proficiency in managing Active Directory, including user account administration
Strong knowledge of Microsoft Windows 10 and troubleshooting techniques
Familiarity with service desk ticketing systems and workflows
Ability to diagnose and resolve hardware and software issues effectively
Excellent communication and interpersonal skills for working with diverse users
Detail-oriented with strong organizational abilities
Capacity to work both independently and collaboratively in a fast-paced environment

Job Responsibility

Provide technical support to users, addressing issues with hardware, software, and network connectivity
Manage and maintain Active Directory, including user account setups and permission changes
Troubleshoot and resolve problems related to Microsoft Windows 11 and other operating systems
Respond promptly to service desk tickets, ensuring timely resolution and accurate documentation
Assist in configuring and deploying new hardware and software systems
Conduct Windows server maintenance, administration, and troubleshooting
Monitor system performance and identify areas for improvement
Collaborate with other IT team members to implement solutions and improve processes
Educate users on best practices and preventative measures for common IT issues
Maintain detailed records of technical incidents and resolutions

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Help Desk Analyst III

We are looking for an experienced Help Desk Analyst III to join our team in Farm...

Location

United States , Farmers Branch

Salary:

30.00 - 40.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

At least five years of recent experience in IT support roles handling infrastructure, systems, and applications
Proficiency with Active Directory, Microsoft Windows 10, and basic troubleshooting techniques
Hands-on experience with Intune and Multi-Factor Authentication systems
Familiarity with service desk ticket management and resolution processes
Strong understanding of Microsoft Windows environments and licensing
Ability to multitask and adapt to changing priorities effectively
Excellent communication skills, both written and verbal, for technical and non-technical audiences

Job Responsibility

Deliver expert-level technical support for escalated issues across hardware, software, and network systems
Diagnose and resolve complex IT problems related to Microsoft Azure, Active Directory, Exchange, Intune, and Multi-Factor Authentication
Provide clear and detail-oriented communication to teams and stakeholders, ensuring exceptional customer service
Collaborate with peers and management to address IT infrastructure needs and improve operational efficiency
Maintain and monitor IT systems to ensure optimal performance and adherence to industry best practices
Troubleshoot and analyze issues using advanced techniques and tools
Support Microsoft licensing and ensure compliance across systems
Manage service desk tickets, prioritizing tasks effectively and adhering to service level agreements
Assist with technology rollouts and AV system projects as needed
Contribute to the shared knowledge base to enhance team capabilities and problem-solving efficiency

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Service Desk Analyst

The Service Desk Analyst is responsible for supporting the functional and operat...

Location

United States , San Antonio

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High School Diploma

Job Responsibility

Provides first level hardware and software technical support to include password resets in a professional and timely manner, while ensuring Five-Star Customer Service to both CHRISTUS Health and external customers seeking assistance from the Service Desk through phone calls, emails, or self service tickets
Provides effective Five-Star Customer Service by being polite, courteous, and friendly towards all customers at all times
Acknowledges customers immediately in order to determine need and helps the customer resolve issues or requests
Participates in departmental programs that promote and deliver exceptional customer service
Provides customers with assistance in understanding and making appropriate use of software tools and various applications and equipment such as, but not limited to MEDITECH, Microsoft Office Suite, WYSE/PC terminals, and printers to support end user and/or customer requests
Answers customer questions and concerns regarding system operations and responds proactively in resolving system issues by assessing the extent of problem and escalating the issue to next level support when necessary
Determines higher tiered or second level support group responsible if First Call Resolution does not occur
Adheres to all established Service Desk policies, procedures, and guidelines for processing, escalating, notifying and closing customer calls
Fully documents all associated resolutions and/or actions taken in the ticketing software system, including but not limited to, description of incident, information on the customer and hardware used, troubleshooting methods performed, and actions taken to final resolution and furthermore communicates resolution/escalation to the customer
Manages Support Teams Service Desk dockets to ensure customer SLAs are being adhered to

Fulltime

New

District Support Pharmacist

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Austin

Salary:

60.00 - 76.00 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
Ability to travel within a reasonable radius to support market staffing as business needs require
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety

Job Responsibility

Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC)
overseeing the pharmacy and serving as the Pharmacy Manager’s proxy during bench shifts without overlap
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
Proactively offering and delivering immunizations to keep patients healthy
engaging and supporting Pharmacy Technicians to learn to immunize
Supporting the effective management of pharmacy inventory in all pharmacies worked by following—and guiding the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic

What we offer

Medical
Dental
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Manheim

Salary:

16.50 - 25.00 USD / Hour

CVS Health

Expiration Date

September 05, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

New

Accountant

Location

United States , Chesterfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor degree in Accounting or Finance
2+ years of general accounting
Intermediate Excel skills with NetSuite preferred

Job Responsibility

Support month-end close, including journal entries and financial reporting
Perform account and bank reconciliations
Conduct financial analysis to identify trends and evaluate performance

What we offer

competitive salary
comprehensive benefits plan
medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

New

Mobile Associate - Retail Sales

This role supports retail operations by engaging customers and facilitating thei...

Location

United States , Lilburn

Salary:

18.00 - 23.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment. (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Also responsible for other duties/projects as assigned by business management as needed

What we offer

medical insurance
dental insurance
vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave

Parttime

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Help Desk Analyst III

Job Description

Job Responsibility

Requirements

What we offer

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Help Desk Analyst III

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