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Robert Half Logo Robert Half · Banking

Heloc Processor

United States, Boston · Job Posted May 27, 2026
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Job Description

We are looking for a detail-oriented Heloc Processor to support a non-profit organization in Boston, Massachusetts on a Contract basis. This role focuses on managing home equity line and consumer loan files with accuracy, timeliness, and strong compliance awareness. The ideal candidate brings hands-on mortgage processing experience and is comfortable working with lending platforms such as Fiserv Portico, and LendingQB in a fast-paced environment.

Job Responsibility

  • Review HELOC, consumer, FHA, and conventional loan files to confirm completeness, accuracy, and adherence to program guidelines before submission
  • Coordinate with borrowers, loan officers, underwriters, and third-party partners to collect required documentation and keep files moving efficiently
  • Enter, update, and maintain loan information across systems including Fiserv, Portico, and LendingQB while preserving data integrity
  • Prepare loan packages for underwriting by organizing supporting documents, identifying missing items, and resolving file deficiencies promptly
  • Monitor application pipelines and follow up on outstanding conditions to help ensure loans progress within established timelines
  • Apply DU and LP findings to support file readiness and align documentation with underwriting expectations
  • Communicate status updates clearly to internal stakeholders and assist in resolving processing issues that may affect closing schedules
  • Support operational workflow changes or platform-related process updates as needed within the processing function

Requirements

  • At least 1 year of experience in mortgage or consumer loan processing
  • Working knowledge of HELOC processing and familiarity with FHA and conventional loan products
  • Experience using Desktop Underwriter (DU) and Loan Prospector (LP) in a lending environment
  • Proficiency with Fiserv, Procore, and LendingQB, with LendingQB experience required
  • Strong attention to detail and the ability to manage multiple loan files with accuracy
  • Understanding of loan documentation, compliance requirements, and standard processing timelines
  • Effective written and verbal communication skills for coordinating with cross-functional teams

What we offer

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
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