This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Our client is looking for an experienced Helicopter Operations Manager to oversee and coordinate all aspects of their ground operations. This role is critical in ensuring smooth day-to-day operations, managing a high-performing team, and delivering exceptional service to clients. You will act as a key liaison between clients, flight crews, and operational staff, ensuring compliance with aviation regulations and company standards.
Job Responsibility:
Client Communication: Serve as the primary point of contact for clients, ensuring excellent customer service and handling all operational queries
Flight Coordination: Manage and book flights, ensuring timely and efficient scheduling
Team Leadership: Lead and manage the ground operations team, providing guidance, training, and performance management to ensure operational excellence
Operational Planning: Oversee daily ground operations, including aircraft handling, logistics, and coordination with flight crews
Safety & Compliance: Ensure all operations comply with safety standards, company policies, and aviation regulations
Charter Management: Coordinate charter helicopter flights, liaising with clients and internal teams to deliver a seamless experience
Problem Solving: Address operational challenges promptly and effectively to maintain service quality and client satisfaction
Requirements:
Proven experience in aviation operations or a similar role within the aviation industry
Strong knowledge of regulatory requirements and operational compliance
Excellent communication and client relationship management skills
Ability to lead and motivate a team in a fast-paced environment
Strong organisational and problem-solving skills
Proficiency in flight booking systems and operational planning tools