Heating Engineer Job at CLC Group (Leicester)

Heating Engineer

CLC Group

Location:
United Kingdom , Leicester

Category:
Energy

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We’re looking for a skilled and customer-focused Heating Engineer to deliver high-quality servicing, breakdowns, and repairs across our Planned Works, Voids, and Responsive Maintenance (RM) programmes. Working within occupied and void homes, you’ll ensure gas appliances are safe, efficient and compliant. You’ll represent CLC on the front line, providing excellent customer service, ensuring first-time fixes wherever possible, and maintaining the highest safety and compliance standards. This role offers variety, autonomy, and the opportunity to be part of a team delivering essential housing services that make a real difference to residents and communities.

Job Responsibility:

Carry out servicing, breakdowns, repairs and replacements of domestic gas appliances (primarily boilers, heating systems and related controls)
Maintain a high rate of first-time fix, diagnosing and resolving issues efficiently
Undertake void property inspections and remedial gas works to ensure full compliance before re-let
Support planned maintenance programmes, including safety checks, upgrades, and compliance testing
Complete accurate and timely PDA and job documentation, ensuring all works are correctly coded and costed
Carry out health and safety self-assessments, risk assessments, and adhere to all CDM requirements
Wear and maintain PPE and promote a culture of safety and professionalism at all times
Communicate effectively with residents, clients and colleagues to ensure smooth delivery and excellent customer experience
Liaise with the Gas Supervisor to report progress, issues and customer feedback
Mentor and support apprentices or colleagues where required
Participate in the out-of-hours call-out rota on a rotational basis
Ensure all works are completed to industry standards and company policies, including Gas Safe, H&S, and environmental compliance
Identify opportunities for efficiency and cost reduction while maintaining service quality

Requirements:

Proven experience as a Domestic Gas Engineer within repairs and maintenance, planned works, or voids environments
Qualified and current with ACS certification (CCN1, CENWAT, CKR1, HTR1 as a minimum)
Demonstrable commitment to health, safety and compliance (knowledge of CDM, COSHH, and PPE use)
Strong customer service and communication skills, able to work sensitively in occupied homes
Ability to work independently, prioritise workloads and manage time effectively
Confident using handheld devices (PDA) for job management and reporting
Full, clean UK driving licence
Security clearance: Must hold (or be immediately eligible for) SC clearance and meet/maintain BPSS as a minimum
willing to undergo vetting and periodic renewals

Nice to have:

Previous experience working in social housing, MOD, or public sector contracts
Additional qualifications (Unvented Hot Water (G3), Energy Efficiency, DAH1, MET1)
Experience mentoring apprentices or supporting team development
Health & Safety training (Working at Height, Manual Handling, Asbestos Awareness)
LPG qualification (e.g., CONGLP1, RPH)
Oil qualification (e.g., OFTEC 101/105/600A)
Experience working on off-grid/rural heating systems

What we offer:

23 days’ holiday + Bank Holidays
Company vehicle and fuel card
PDA and uniform provided
Long-service awards at key milestones
Perkbox (free coffees, cinema tickets, discounts & more)
1 paid volunteer day each year

Additional Information:

Job Posted:
December 31, 2025

Expiration:
January 29, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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