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The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Job Responsibility:
Carry out service and maintenance works on a variety of domestic properties across the region
Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards
Communicate updates and progress of work, completing the required paperwork electronically and manually
Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work
To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements
Requirements:
Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1
Out of Hours evening and weekend cover on a rota basis is required
A friendly and professional attitude to build strong relationships with clients & tenants
It is important that we complete all the appropriate criminal and reference checks before you start working with us
What we offer:
Company vehicle and fuel card
Uniform & mobile device
Support provided for professional qualifications
Employee wellbeing programme, occupational health support, telephone support- counselling for staff
Service level awarded annual leave
Enhanced maternity & paternity packages
Dental/Healthcare cash plan
Cycle to Work Scheme
Electric Vehicle Leasing Scheme
Gender & Equality Working Group
Sureserve Academy- a platform for development, career progression
Employee Voice programme
Social activities for all of our Teams
Sureserve Legends- celebrating the fantastic ways in which our employees live our values
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