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Heating Engineer

sureserve.co.uk Logo

Sureserve

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Location:
United Kingdom , Norwich

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Category:
Energy

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Contract Type:
Not provided

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Salary:

41000.00 - 43000.00 GBP / Year
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Job Description:

The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.

Job Responsibility:

  • Carry out service and maintenance works on a variety of domestic properties across the region
  • Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards
  • Communicate updates and progress of work, completing the required paperwork electronically and manually
  • Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work
  • To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements

Requirements:

  • Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1
  • Out of Hours evening and weekend cover on a rota basis is required as part of this role
  • A friendly and professional attitude to build strong relationships with clients & tenants
  • It is important that we complete all the appropriate criminal and reference checks before you start working with us
What we offer:
  • Company vehicle and fuel card
  • Uniform & mobile device
  • Support provided for professional qualifications
  • Employee wellbeing programme, occupational health support, telephone support- counselling for staff
  • Service level awarded annual leave
  • Enhanced maternity & paternity packages
  • Dental/Healthcare cash plan
  • Cycle to Work Scheme
  • Electric Vehicle Leasing Scheme
  • Gender & Equality Working Group
  • Sureserve Academy- a platform for development, career progression
  • Employee Voice programme
  • Social activities for all of our Teams
  • Sureserve Legends- celebrating the fantastic ways in which our employees live our values

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
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