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Heart Of House Specialist

China, Shanghai · Job Posted May 28, 2026
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Job Description

Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.

Job Responsibility

  • Creating a safe workplace
  • following company policies and procedures
  • upholding quality standards
  • ensuring uniform, personal appearance, and communications are professional
  • ensuring adherence to quality expectations and standards
  • developing and maintaining positive working relationships with other employees and departments
  • supporting team to reach common goals
  • listening and responding appropriately to the concerns of other employees
  • reporting accidents, injuries, and unsafe work conditions to manager
  • moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 50 pounds without assistance
  • standing, sitting, or walking for an extended period of time
  • reaching overhead and below the knees, including bending, twisting, pulling, and stooping
  • performing other reasonable job duties as requested by Supervisors

Requirements

  • No high school diploma or G.E.D. equivalent.
  • No related work experience.
  • No supervisory experience.
  • None

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