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Eucalyptus Logo Eucalyptus · IT - Software Development

Healthcare Team Lead - AHPRA Registered Nurse

Australia, Sydney · Job Posted July 04, 2026
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Job Description

In this role you'll sit at the intersection of clinical excellence, patient experience, and public advocacy, a truly unique leadership role in digital healthcare.

Job Responsibility

  • Develop a team that delivers world class patient care
  • Lead and develop Sydney-based medical support team
  • Set the bar for clinical standards and the care our team deliver
  • Embed empathy into every decision by deeply understanding patient needs
  • Be the ultimate escalation point for complex patient enquiries across Sydney HQ and offshore support teams
  • Work cross-functionally with clinical, operations, and product teams to identify risks, drive process improvements, and ensure safe, high-quality care at scale
  • Provide clinical thought leadership by speaking at industry events, contributing to articles, or collaborating with marketing team to create compelling patient-centred content
  • Translate complex clinical concepts into stories that resonate with patients and the broader community

Requirements

  • Registered nurse (AHPRA) with 5+ years experience in a clinical or patient-facing role
  • Proven experience leading and managing a clinical team, including performance management and professional development
  • Previous experience in telehealth environment and with GLP-1
  • Skilled communicator who can navigate sensitive clinical and non-clinical conversations with empathy, clarity, and confidence - whether with a patient, a team member, or a cross-functional stakeholder
  • Strong clinical judgement and comfortable being the final escalation point for complex or high-risk cases
  • Natural problem-solver who looks for systemic improvements, not just case-by-case fixes
  • Excited about the intersection of technology, healthcare, and patient outcomes AND want to help us shape what best-in-class digital care looks like
  • Comfortable speaking in public: contributing to content, speaking at events, and representing EUC's clinical philosophy externally
  • Embrace change, thrive in ambiguous environment, and are motivated primarily by the positive impact new solutions can have on patients

Nice to have

  • Familiarity with offshore or distributed team operations
  • Experience as a media contributor, health writer, or public health communicator
  • Existing network in the Australian nursing or digital health community

What we offer

  • Learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture
  • Equity for everyone
  • Catered wellness talks, exercise classes, Whoops to track your wellbeing, free barista coffees, funded social clubs, and quarterly rooftop parties
  • Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare
  • Parental and miscarriage leave
  • Health, professional development, and personal days
  • Whoop membership
  • Employee Assistance Program
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