Healthcare Experience Analyst Job at Robert Half (Eden Prairie)

Healthcare Data Analyst

As part of the Ecosystem division, the newly formed Healthcare Analytics team is...

Location

United States , Seattle

Salary:

105000.00 - 130000.00 USD / Year

Truveta

Expiration Date

Until further notice

Requirements

Undergraduate or graduate (preferred) education in data analysis, clinical informatics, epidemiology, public health, or a related field
Experience working with large relational database consisting of millions of patients' records
Experience building dashboards, benchmarks, or metrics to achieve measurable improvement in health system operations, quality outcomes, or population health
2+ years of experience wrangling and analyzing EHR data or other real-world data sources using SQL, R and Python
Knowledge of clinical terminologies such as ICD, SNOMED, LOINC, RxNorm, or NDC
A willingness to learn new coding languages including internal proprietary coding language to analyze data and build cohorts
Experience translating healthcare and operational concepts into analytic workflows
Strong communication skills to present insights and results to both technical and non-technical audiences
Ability to learn and adapt quickly in a dynamic start-up environment

Job Responsibility

Develop iconic analytic outputs (studies, dashboards, benchmarks) that demonstrate Truveta’s unique value and inspire members to replicate, customize, and apply insights to address common, high-priority health system challenges
Wrangle large-scale healthcare datasets and build reproducible queries using SQL, R, and/or Python to scope analytic use cases, assess feasibility, and deliver studies and dashboards within agreed timelines, while developing subject matter expertise in Truveta’s proprietary coding language and analytics platform
Engage with clinical, quality, and operational leaders by delivering case studies, interactive demos, and analytic output that showcase Truveta’s differentiated capabilities and highlight how Truveta can impact healthcare’s mission and margin objectives
Collaborate closely with cross-functional teams to validate data quality, investigate issues, and provide feedback that informs Truveta’s product roadmap
Use AI thoughtfully and strategically to spark new ideas and tackle problems. Apply AI to speed feedback loops, test hypotheses, and deliver insights faster, while balancing judgment, creativity, and an awareness of its limitations

What we offer

Interesting and meaningful work for every career stage
Great benefits package
Comprehensive benefits with strong medical, dental and vision insurance plans
401K plan
Professional development & training opportunities for continuous learning
Work/life autonomy via flexible work hours and flexible paid time off
Generous parental leave
Regular team activities (virtual and in-person)
Additional compensation such as incentive pay and stock options for certain roles

Fulltime

Healthcare Business Intelligence & Analytics Analyst

Premium Health Center, a rapidly growing FQCH in Brooklyn, is seeking a detail-o...

Location

United States , Brooklyn

Salary:

110000.00 - 145000.00 USD / Year

Premium Health

Expiration Date

Until further notice

Requirements

Bachelor's degree in Data Science, Public Health, Health Informatics, Computer Science, or a related field
4+ years of experience in a BI, data analyst, or similar role, preferably in a healthcare or FQHC setting
Strong proficiency in SQL, including complex joins, window functions, and data transformations
Hands-on experience with Power BI, or similar BI platform, including DAX, data modeling, and visualization design
Experience working with scripting languages (Python, R, etc) and APIs to support data integration and automation
Experience with semantic data modeling in Power BI
Strong analytical, critical thinking, and problem-solving skills
Excellent communication and data storytelling skills with the proven ability to present insights to non-technical audiences
Detail oriented with strong data troubleshooting and validation skills
Highly organized, with the ability to manage multiple tasks and deadlines

Job Responsibility

Design, develop, and maintain dashboards, reports, and data visualizations in Power BI (or similar tools)
Apply data visualization and storytelling best practices to create intuitive, user-friendly dashboards
Translate complex healthcare data into clear, actionable insights that support decisions for clinical, operational, finance, and executive teams
Develop and maintain semantic data models, KPIs, and performance metrics aligned with FQHC goals
Collaborate with stakeholders to gather requirements and recommend effective analytical and visual solutions
Analyze healthcare data from EHR systems (e.g., eClinicalWorks, Office Practicum, etc) and other sources to identify trends, gaps, and opportunities for improvement
Support UDS (Uniform Data System) reporting and other regulatory compliance requirements
Create sustainable reporting frameworks for recurring healthcare and operational metrics
Build and maintain light ETL and data integration tasks using SQL, APIs, and scripting tools
Write and optimize SQL queries to support analysis, dashboards, and data pipelines

What we offer

Medical, Dental, Vision and Life coverage
Paid Time Off and holidays
Employee Assistance Program
Flexible spending account
Public Service Loan Forgiveness (PSLF), NHSC Loan Repayment Program
403(b) Retirement Plans with employer matching

Fulltime

Help Desk Analyst

We are offering a long-term contract employment opportunity for a Help Desk Anal...

Location

United States , Philadelphia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in the Healthcare, Hospitals, or Social Assistance industry
Proven experience as a Help Desk Analyst or similar role
Proficiency in using Microsoft Suite, particularly Microsoft Access
Demonstrated skills in Call Center Customer Service
Familiarity with Active Directory and Configuration Management
Experience in troubleshooting and resolving connectivity issues
Strong problem-solving skills and the ability to work under pressure
Excellent communication skills and the ability to work collaboratively with other team members
Ability to provide high-quality customer service, demonstrating patience and problem-solving abilities
Willingness to stay updated with system information, changes, and updates

Job Responsibility

Address user issues across all departments within the health system, including corporate and hospital departments
Provide support to the patient portal, including password resets and navigation assistance
Uphold the health system's 'patient first' motto in all interactions and services
Apply your customer service experience from diverse backgrounds to enhance user satisfaction
Handle all communication over the phone, providing efficient and effective solutions to user inquiries
Manage your schedule to ensure availability during required hours
Utilize your technical skills, including Microsoft, Microsoft Access, Active Directory, Configuration Management, and Connectivity, to resolve issues and maintain system efficiency
Demonstrate an outgoing personality and comfort in speaking with people, contributing to a positive work environment and user experience

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Commercial Business Analyst

The Commercial Business Analyst at Big Health develops a deep understanding of p...

Location

United States

Salary:

125000.00 - 150000.00 USD / Year

Big Health

Expiration Date

Until further notice

Requirements

3-6 years of experience in healthcare analytics, healthcare business analysis, or data science (e.g., digital health, payer, provider, health tech)
Bachelor’s degree in a quantitative field (e.g., Statistics, Data Science, Health Informatics) or equivalent practical experience
Experience working with healthcare datasets (e.g., claims, EMR/EHR, digital engagement data)
Strong analytical skills and experience with data modeling and performance measurement in a healthcare context
Proficiency in SQL and experience with at least one analytics language (e.g., Python) for querying, transforming, and analyzing datasets
Experience building reports and dashboards in modern BI tools (e.g., Looker, Tableau, Power BI) to support data-driven decision-making
Familiarity with CRM and commercial reporting (ideally Salesforce), including connecting accounts, pipeline, and revenue metrics to program performance and outcomes
Demonstrated experience using or enabling LLM-based tools to accelerate analysis, insight generation, or content creation, and contributing to the design of AI-powered assistants or automated workflows
A track record of using data to deliver actionable insights and performance improvements in a fast-paced, high-growth environment

Job Responsibility

Define and maintain KPIs and metrics across the customer and patient lifecycle
Use BI tools (e.g., Snowflake, Looker, Salesforce) to build and maintain internal and external reporting, such as OKR dashboards, scorecards, and healthcare program performance
Work closely with Engineering and Product (Studio) teams on underlying data models, metric definitions, and data pipelines to ensure consistency across the organization
Support development of QBRs, executive business reports, and Board materials by assembling data, generating insights, building visualizations, and crafting clear narratives for clinical, operational, and financial KPIs
Design. launch, and operationalize LLM-enabled workflows and AI-powered assistants that turn raw data into usable narratives and insights (e.g., summarizing account performance, drafting QBR materials, synthesizing qualitative feedback), in close partnership with Studio
Evaluate emerging LLM/AI capabilities to automate or augment commercial reporting and decision-making (e.g., automated account health digests, opportunity risk flags, pipeline and utilization summaries)
Analyze data to identify trends, leading indicators, and risk signals related to program health, customer satisfaction, renewals, and expansion opportunities

What we offer

generous vacation policy
professional development fund
flexible working arrangements
stock options

Fulltime

Senior Business Analyst

We are hiring a Senior Analyst to partner closely with our Healthcare Product te...

Location

United States , Boston

Salary:

120000.00 - 155000.00 USD / Year

Whoop

Expiration Date

Until further notice

Requirements

4+ years of experience in a deeply strategic/analytical role, including partnership with clinical, product, data science, or engineering teams
Able to take broad questions, wrangle appropriate data, quickly isolate and model key insights, visualize results and communicate actionable recommendations
Strong storytelling skills – able to create compelling and concise presentations that convey actionable solutions to complex, ambiguous problems
Demonstrated success in influencing senior stakeholders and leadership on strategic direction based on analytical recommendations
Experience working with data engineering and development teams on complex datasets
Advanced skills in SQL and general understanding of ELT (dbt) and data warehousing (Snowflake) structures, as well as data visualization (eg. Amplitude, Sigma, Hex). Python is a plus
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

Job Responsibility

Collaborate closely with Product, Digital & Connected Health, Software, UX, Data Science, Marketing, and Strategic Finance teams to break down and prioritize the product strategy and roadmap
Develop a deep understanding of WHOOP's database and tools to effectively drive data-driven proposals to internal stakeholders on necessary changes
Help build and refine health-specific KPIs, including engagement with relevant features, adoption of recommended behaviors, and member-reported value
Uncover insights about key member segments — including those managing hormonal health, cardiometabolic health, or looking for more personalized wellness support
Create repeatable tools and processes for analytics across new health features and algorithms— from data pipelines to dashboards and weekly health performance reviews
Collaborate with a high-performance team in a fast-paced environment, providing thought leadership to identify the most impactful ways to drive decisions and improve retention

What we offer

equity package

Fulltime

Business Analyst - SME

Business Analyst – Subject Matter Expert (elsAI Foundry). Bridge business and te...

Location

India , Chennai City Corporation

Salary:

Not provided

OptiSol Business Solutions

Expiration Date

Until further notice

Requirements

Minimum 3 years of experience in the US Healthcare / Life Sciences domain
Proven background as a Business Analyst, SME, or Process Consultant in healthcare operations or life sciences workflows
Strong understanding of US healthcare processes (claims, RCM, clinical trials, compliance) and life sciences functions (drug development, regulatory submissions, data analytics)
Ability to define business rules, data mappings, and product requirements clearly
Excellent communication and presentation skills, with the ability to bridge domain and technical perspectives
Experience working in Agile/Scrum environments with cross-functional teams
Comfort working full-time or in a fractional consulting capacity, depending on project scope

Job Responsibility

Act as a Business Analyst – SME for the Healthcare and Life Sciences vertical, collaborating with product, engineering, delivery, and client teams
Understand and analyze complex business processes, pain points, and opportunities across provider, payer, life sciences, and BPO domains
Translate business needs into functional requirements, user stories, and process flows tailored to the elsAI platform
Identify and prioritize GenAI-driven use cases like document summarization, regulatory compliance, analytics, and intelligent data processing
Collaborate with product and engineering teams to ensure alignment with compliance standards (HIPAA, FDA) and scalable solution design
Create documentation such as SOPs, business rules, data flows, and hand-over materials for delivery teams
Support proof-of-concepts or pilot engagements with clients to validate solutions and gather feedback
Monitor adoption, measure business outcomes, and contribute to the continuous improvement of the elsAI solution
Stay updated on US Healthcare / Life Sciences trends and regulatory frameworks to guide product enhancements and client strategies

What we offer

Opportunity to work on cutting-edge AI solutions (elsAI) within the healthcare and life sciences space
Exposure to global clients and real-world healthcare transformation use cases
Work flexibility with both full-time and fractional consulting options
Career growth within a team that values innovation, learning, and impact

Fulltime

IT Business Support Analyst

As an IT Business Analyst specializing in Healthcare Experiences, you will play ...

Location

United States , Dallas

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

A college degree in Computer Science, Information Technology, or related fields, is preferred, although equivalent experience will be considered
Fundamental knowledge of Windows, PCs, SQL, client/server architecture, networking, operating systems, databases, and software applications preferred but not required
Experience in healthcare industry and mobile/web applications, AI would be a plus
Experience with creation and maintenance of functional and/or technical specifications
Experience with change control processes
Experience with project management methodologies
Able to work independently with minimal supervision
Strong oral and written communications skills
Strong time management skills and ability to triage priorities based upon business justification
Must possess excellent communication skills (listening, written and verbal) with demonstrated ability to build effective working relationships across various levels of the organization

Job Responsibility

Write clear and well-structured business requirements
Create process documentation to enable capability mapping and solution design
Independently lead small to medium sized healthcare IT related projects as assigned
Collaborate with cross-functional teams to address technical challenges
Communicate effectively with project members and end-users, providing clear instructions and guidance
Ensure timely resolution of incidents to minimize disruptions in healthcare services
Provide assigned support during system go-lives and upgrade projects, including off-hour releases as required
Develop ideas that enhance business operations based upon gathered requirements
Meet with key stakeholders to understand business and user needs and provide recommendations
Bridge the gap between business and IT by translating business needs into technical specs communicating technical information back to the business

Fulltime

Customer Experience Manager

As Customer Experience Manager, you will lead a growing team of Customer Experie...

Location

United States

Salary:

104000.00 - 121000.00 USD / Year

Avanos

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent relevant experience
7+ years of progressive customer service or experience leadership
At least 3 years managing direct reports
Proven success in driving customer satisfaction initiatives and managing escalations at scale
Strong knowledge of SAP (Order-to-Cash), Salesforce.com (Service Cloud), and customer experience metrics

Job Responsibility

Lead, coach, and develop a team of Customer Experience Analysts who serve as escalation points for both commercial and patient service operations
Establish performance standards, define measurable goals, and ensure team alignment with department KPIs and strategic objectives
Foster a culture of collaboration, ownership, and customer-first problem solving
Define the short- and long-term vision for customer experience excellence within the Service Center and Patient Care channels
Drive consistency in the way customer issues are escalated, diagnosed, resolved, and analyzed
Champion a proactive experience model by identifying root causes and implementing scalable improvements
Collaborate with key stakeholders across Sales, Planning, Marketing, Distribution, IT, and Compliance to advocate for the voice of the customer
Participate in strategic corporate initiatives such as product launches, acquisitions, and system enhancements
Support continuous improvement by embedding feedback loops and customer insights into internal planning
Develop and monitor real-time metrics for customer effort, NPS, and issue resolution

What we offer

Incentive compensation program
Comprehensive and competitive range of benefits
Health care benefits
Retirement plans
Work/life benefits
Generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting
Benefits on day 1
Free onsite gym
Onsite cafeteria
Uncapped sales commissions

Healthcare Experience Analyst

Robert Half

Location:
United States , Eden Prairie

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 01, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Healthcare Experience Analyst

Healthcare Data Analyst

Healthcare Business Intelligence & Analytics Analyst

Help Desk Analyst

Commercial Business Analyst

Senior Business Analyst

Business Analyst - SME

IT Business Support Analyst

Customer Experience Manager

Healthcare Experience Analyst

Robert Half

Location:United States , Eden Prairie

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 01, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Healthcare Experience Analyst

Healthcare Data Analyst

Healthcare Business Intelligence & Analytics Analyst

Help Desk Analyst

Commercial Business Analyst

Senior Business Analyst

Business Analyst - SME

IT Business Support Analyst

Customer Experience Manager

Location:
United States , Eden Prairie

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
March 01, 2026