Job Description
Job Introduction: Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other – because we CARE. Caring: We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious: Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful: Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence: We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners. Role Responsibility: As a valued member of the Operose Health team, your key duties will include: Assisting with patient duties as required and support other team members such as clinical and Nurse Lead with patient care. Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained. You will be working with patients with long term conditions such as Diabetes etc. So must have experience in Phlebotomy. Provide clinical procedures such as new patient health checks, BMI, blood pressure, pulse and simple wound care. Completing administrative tasks such as new patient registrations, providing appropriate leaflets, stock control and ordering. About the Company: We provide local primary care, at scale. Operose Health delivers primary care to over 700,000 registered patients, across 82 locations in 16 ICB areas. We have over 250,000 attendances at our urgent care centres and support some of the most vulnerable people through our specialist GP surgeries. Our clinical model of localised delivery allows services to concentrate on local health needs, priorities and connections - whilst benefitting from the regional and centralised support that scale provides. We transform communities and reduce heath inequality. Our patients are our partners and we are committed to empowering and supporting them to lead healthier lives. We use patient feedback, our innovative data systems and scale to adapt services to meet local need, reduce health care inequality and drive integration within our neighbourhoods. We have a unique offering in the NHS. Through our reach, innovative data systems, scale and determination, we have the capability and insight to support the NHS with access and delivery challenges. We care. We care about our patients, our people, our communities and neighbourhoods, and the future of primary care. We are led by our values and are a trusted provider in the NHS.
