Healthcare Assistant Job at DMC Healthcare (Hull / North Lincolnshire / Goole)

Healthcare Assistant

DMC Healthcare

Location:
United Kingdom , Hull / North Lincolnshire / Goole

Category:
Nursing

Contract Type:
Not provided

Salary:

12.44 - 14.00 GBP / Hour

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Job Description:

Passionate about contributing to DMC’s service development across our Dermatology Service Team and more widely across the organisation, enabling you to be involved in the decisions that affect our care delivery. Empathetic to patients and a self-motivated team player, who can demonstrate our TRUST company values and are committed to making a difference to people’s lives. To assist the clinician in running the day-to-day operation of dermatology outpatient clinics. To organise the setup of each clinic ensuring everything is prepared prior to the clinic date, manage, record and process patient’s personal data. To support the patient throughout their care journey.

Job Responsibility:

Liaise with Referral Management Centre to ensure the appointments are correctly scheduled for the clinic
Ensure the PC/laptop is set up and ready for use
Manage stock control at each site
Ensure all other items such as emergency contact lists, patient survey, pathology forms and any other items are in place and ready for use
Ensure the room is adequately equipped and working for each consultation prior to the clinic starting
Ensure equipment is cleaned after use
Ensure daily checklists are completed
Make the consultant aware of any problems or possible problems during any clinics
Alert the consultant and other staff members of any issues of quality and risk
Will be required to transport certain equipment to and from clinic locations
Any other duties as the line manager may decide
To effectively manage own time, workload and resources
To undertake training as required including mandatory and statutory training, core skills training and ongoing developmental training
To assist the consultant during the clinic with any reasonable request
To meet and greet patients in the waiting area and show them through to the consultation room
Provide high-level customer service skills with the patient and full engagement with the clinician
Assist with minor surgical procedures as required
Ensure all DMC equipment is put away in the correct storage area at the end of each clinic
Ensure the room is left clean and tidy once the clinic has finished
Ensure every patient completes the electronic (or paper) patient survey after their appointment before they leave the clinic
To use patient electronical records SystmOne, in management of patients and dermatology clinic list
Communicates with other departments – for example, Estates, Supplies Department
To act as a chaperone in supporting both patients and clinicians during clinical procedures
Management of infection control and prevention on site
Adherence to management of cleaning and decontamination of clinic environment
To ensure the management of clinical stock levels through order, storage, and stock management
Involvement with local healthcare network visiting GP practices and creating awareness of DMC Healthcare Services with the objective of increasing referrals and improving patient care and experience
Adhere to policies and procedures developed for the service, standards and guidance
Identifying any possible improvements and innovation
Participate in audit where appropriate
Use own initiative
Flexible working approach for the needs of the service
Adhere to department procedures for the use of supplies and equipment to promote the effective and efficient use of resources
Share responsibility for key aspects of housekeeping and stock control demonstrating a good awareness of cost efficiency and safety
Undertakes routine and regular checks on patient trolleys and bed spaces ensuring all relevant equipment is clean, in good working order and in-tact and reports faults to managers
Performs checks on gas cylinders, replaces if required and escalates any issues
Sometimes works without direct supervision using own initiative within
Decide when to refer enquiries from the patient, carers and relatives to the senior management

Requirements:

Minimum GCSE or equivalent qualifications
Band 2, preferably Band 3 HCA
Minimum 6-month experience in the last 2 years in the UK, as an HCA
Hands on interaction with patients in a healthcare setting
Experience working in outpatient setting or hospital setting
High attention to detail and organisational skills to be able to effectively manage and prioritise one’s own workload
Excellent at time management & planning
Ability to work well under pressure and problem solve
Ability to apply regulatory requirements and escalate where appropriate
Excellent patient engagement, customer service and communication skills
Ability to build and maintain effective working relationships with staff at all levels
Empathetic approach to patients

Additional Information:

Job Posted:
January 16, 2026

Expiration:
March 12, 2026

Employment Type:

Parttime

Work Type:

On-site work

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