Healthcare Advocate Job at Solace

Community Health Advocate

Community Health Advocates (CHAs) work one-on-one with high-risk patients to get...

Location

United States , Allentown

Salary:

18.50 - 35.29 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

High School Diploma required
long-time resident of assigned location and good knowledge of the resources of these communities
comfortable with home visits and outreach
prior experience as an outreach worker a plus
ability to exercise good judgment with patients, clinical care teams, others involved in the delivery of interventions
ability to effectively manage time and tasks, prioritize, and stay organized
excellent oral and written communication skills
exceptional active listening skills
proficient in MS Word and computer data entry
US work authorization

Job Responsibility

manage a caseload of patients and achieve established benchmarks for patient care
meet patients in their homes, at the hospitals or primary care clinic and conduct open-ended needs assessment to understand broadly what patients’ goals are for their health
use motivational interviewing to help patients create person-centered action plans for reaching their health goals
provide a wide variety of support (including emotional support, referral to community-based resources, social services, clinical services, etc.) based on CHW discretion and available resources
make weekly contact (follow‐up calls and/or home visits) to patients
coordinate and communicate with clinical care teams to provide relevant information about patient’s goals, clinical emergencies, and patients concerns, and to obtain medical information needed to inform CHW work
co-facilitate a weekly support group for patients, where applicable
work with other CHWs and staff to create a directory of community resources (e.g., food banks, housing assistance programs, childcare resources, etc.)
other duties, as assigned

What we offer

affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
no-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access

Fulltime

Call Center Service Advocate

The CC Service Advocate helps manage comprehensive care and provide an unmatched...

Location

United States

Salary:

17.00 - 31.30 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

High School diploma or equivalent required
1 year of customer service experience
Flexible and positive attitude
Friendly and nurturing attitude toward older adults
Ability to multitask, prioritize, and manage time effectively
Outstanding phone demeanor and etiquette
High level of integrity
Proficient PC skills, including basic Microsoft Excel skills
US work authorization

Job Responsibility

Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments
Provide courteous and professional service to patients
Accurately enter patient information and appointment details
Communicate appointment details and instructions to patients
Address and resolve scheduling conflicts
Work closely with medical staff
Conduct follow-up calls to confirm appointments
Maintain accurate records of patient interactions

What we offer

Paid vacation
Sick time
Investment/retirement 401K match options
Health insurance
Vision benefits
Dental benefits
Opportunities for leadership development
Continuing education stipends
Flexible work environments
Wellness screenings

Fulltime

Contact Center Service Advocate I

The CC (Contact Center) Service Advocate helps us meet the goal of successfully ...

Location

United States , Remote

Salary:

17.00 - 31.30 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

High School diploma or equivalent required, some undergraduate education preferred
1 year of customer service experience, call center environment experience preferred
A flexible and positive attitude
A friendly and nurturing attitude toward our patient population of older adults
Experience with EMR (Electronic Medical Record) documentation preferred
Ability to multitask, prioritize, and manage time effectively
Outstanding phone demeanor and etiquette
High level of integrity
Proficient PC skills, including basic Microsoft Excel skills
Spanish, Mandarin, Cantonese, or Polish speakers preferred

Job Responsibility

Appointment Scheduling: Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments
Customer Interaction: Provide courteous and professional service to patients, addressing their inquiries and concerns
Data Entry: Accurately enter patient information and appointment details into the scheduling system
Communication: Communicate appointment details and any necessary instructions to patients clearly and effectively
Problem Resolution: Address and resolve any scheduling conflicts or issues promptly
Collaboration: Work closely with medical staff and other departments to ensure smooth scheduling operations
Follow-Up: Conduct follow-up calls to confirm appointments and provide reminders to patients
Documentation: Maintain accurate records of all interactions and transactions with patients

What we offer

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

Call Center Service Advocate I

The CC Service Advocate helps manage comprehensive care and provide an unmatched...

Location

United States

Salary:

17.00 - 34.15 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

High School diploma or equivalent required
1 year of customer service experience
Call center environment experience preferred
Proficient PC skills and computer literacy
Basic Google Suite skills
Basic Microsoft Excel skills
Prior remote work experience
Ability to obtain high-speed internet and hardwire equipment to router/modem
Distraction-free and private remote work environment
Reliable dependent care during working hours

Job Responsibility

Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments
Provide courteous and professional service to patients
Accurately enter patient information and appointment details into scheduling system
Communicate appointment details and instructions to patients clearly
Address and resolve scheduling conflicts or issues promptly
Work closely with medical staff and other departments
Conduct follow-up calls to confirm appointments and provide reminders
Maintain accurate records of all patient interactions

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules

Fulltime

Field Care Supervisor

The role of the Field Care Supervisor is to support the delivery of the highest ...

Location

United Kingdom , London Borough of Southwark

Salary:

27925.00 GBP / Year

Noble Live-In Care

Expiration Date

Until further notice

Requirements

Experience in carrying out initial risk and needs assessments in respect of individual service users, either in the service user’s home or, where required, in other settings such as hospitals or residential/nursing homes
Work in partnership with service users, their family, carers, advocates, healthcare professionals and others to ensure the seamless delivery of holistic packages of individual care support

Job Responsibility

Support the delivery of the highest quality care support services by carrying out a range of functions in the field
Support the planning of realistic, effective care worker rotas
Carry out regular reviews of individual services, including repeated and renewed needs and risk assessments
Participate as required in multi-disciplinary review of service users’ needs
Shadow new care workers in the field to ensure their competence
Carry out the on-site observation and evaluation of care worker practice as part of routine supervision

What we offer

Thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses
Support to develop your career
Wellbeing resources
Financial advice
Up to 14% discount at over 40 retailers
22 Days Holiday (increasing to 25 days after 3 years’ service) plus bank holidays
Occupational Maternity Pay & Adoption Pay
Occupational Paternity Pay
Death in Service Payment
Occupational Sick Pay

Fulltime

New

Home health lpn

Location

United States , Green Bay; Aurora

Salary:

25.30 - 37.95 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

Licensed in the State of Illinois (or eligible for licensure)
Able to demonstrate compliance with state continuing education requirements
2 years of Med/Surgical clinical experience
CPR certified
Basic knowledge of computer use (i.e. Microsoft Word, email access and use)
Ability to learn and use computer based scheduling, and documentation system
Ability to communication professionally both verbally and through written reports, with strong documentation skills
Good interpersonal skills
Good time management and self organization skills
Proficiency in the ability to obtain lab draws and report results to primary nurse or clinical manager

Job Responsibility

Assuring/Improving Quality of Care: Facilitates the patient and family's right to receive quality cost-effective care following Advocates MVP of Stewardship. Working under the direction and supervision of the RN
Care and Service Coordination: Practices as an effective team member of the patient care team to formulate an integrated approach to care following Advocates MVP of Partnership
Leadership/Collaboration/Professional Development: Demonstrates respect and understanding for peers and other clinical disciplines and participates as an effective team member of the patient care team to formulate an integrated approach to care following the Advocate MVP of Excellence
Patient Relationship: Develops and maintains a therapeutic relationship throughout the healthcare continuum following Advocates MVP of Compassion
Business Development and Growth: Demonstrates behaviors that enhance productivity and an understanding of financial and economic conditions in the health care environment
Patient Education: Demonstrates a commitment to meet the learning needs of patients and their families. Application of a systematic process involving optimal level of self-care for patient and optimal quality of life of patient family and significant other under the supervision of the RN following Advocates MVP of Equality

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Senior Director, Client Services

As our Senior Director, you will work autonomously to develop and build client r...

Location

United States

Salary:

160000.00 - 200000.00 USD / Year

Vaniam Group

Expiration Date

Until further notice

Requirements

Bachelor's Degree
Working knowledge of digital marketing
Is flexible, adaptable, and “cool under pressure”
Ability to work on a large variety of global and US projects across multiple accounts
Results-oriented mindset with a commitment to accountability
Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization and with clients
Proficiency with the following computer programs and systems: MS Office (Word, Excel, PowerPoint, Outlook), Adobe, WebEx, and/or Zoom
Excellent oral and written communication skills
Demonstrate leadership skills and ability to prioritize and plan work activities, use time efficiently, plan for additional resources, set goals and objectives, organize other people and other tasks
Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutions

Job Responsibility

Oversee the development of proposals and tactical plans
Demonstrate a comprehensive understanding of multiple client’s businesses, their marketplace, and actively seek opportunities for further account development
Serve successfully as point of authority and/or source of advice for therapeutic area of assigned account(s)
Maintain a strong understanding of the healthcare industry business trends, best practices, and healthcare regulations
Communicate and advocate for Vaniam Group point of view
Ensure work is completed within budget by project
Monitor fee performance to encourage/ensure account profitability
Seek to optimize the agency’s services, processes, deliverables, and internal resources
Provide strong account leadership, effectively directing and motivating team members to accomplish desired goals and maintaining client expectations
Solve client issues, independently moderating conflicts with significant complexity and political sensitivity

What we offer

100% remote environment with opportunities for local meetups
Positive, diverse, and supportive culture
Passionate about serving clients focused on cancer and blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) plan and company match
Work-life balance and flexibility
Flexible time off policy for rest and relaxation
Volunteer time off for community involvement

Fulltime

New

Social Work Case Manager Ambulatory

The Social Work Case Manager, under the direction of the Social Work Manager and...

Location

United States , Kansas City

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

Master's Degree in Social Work
Licensed Social Worker(LBSW) - State Board of Behavioral Sciences LMSW or LSCSW

Job Responsibility

Accepts responsibility and accountability for achievement of optimal outcomes within their scope of practice
Follows policies, procedures, and standards
complies with Corporate Compliance program
Assumes responsibility for risk and safety issues associated with the position
Takes call as required by the department expectations
Performs job specific responsibilities and demonstrates accountability for own actions and decisions
Acquires and maintains knowledge and competence related to the expectations of their position and practices within their scope
Brings ideas and concerns to supervisor, participates in department decision making
Maintains current licensure
Completes psychosocial assessments of patient/family situations including social, psychological, emotional, financial and other related factors to facilitate patients return to the community

Parttime

Healthcare Advocate

Solace

Location:
United States

Category:
Health and Beauty

Contract Type:
B2B

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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