Healthcare Advocate Job at Solace

RN Healthcare Advocate

As an RN Healthcare Advocate for Solace, you will work with Medicare patients th...

Location

United States

Salary:

6800.00 - 7400.00 USD / Month

Solace

Expiration Date

Until further notice

Requirements

RN license in good standing
Deep understanding of Social Determinants of Health and experience working with diverse patient populations
Endless empathy for people, and a strong ability to fight for those who cannot
Strong clinical skills paired with exceptional organizational abilities
Pride in your technical savvy
An extreme bias toward action and execution
A willingness to provide fearless feedback
Applicants must be based in the United States

Job Responsibility

Learn the Solace systems, tools, technology, partners, and expectations, while also providing your unique expertise in every interaction
Build strong, trusting relationships with Medicare patients, where listening and empathy are the foundation for every interaction
Be able to identify and prioritize Medicare patients’ needs and assist them to maintain a streamlined care continuum
Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home
Build the systems of the future in working with Medicare patients

Healthcare Customer Service Advocate CSR

We are seeking a dedicated and service-driven Member Services Representatives (C...

Location

United States , Houston

Salary:

19.69 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Minimum of 2 years of customer service or call center / contact center experience
At least 1 year of healthcare-related experience supporting benefits, claims, eligibility, or authorizations preferred
Strong working knowledge of Microsoft Office including Word, Excel, and Outlook
Ability to work independently with minimal supervision
Strong data entry accuracy and moderate to advanced computer proficiency
Excellent written and verbal communication skills
Strong problem-solving ability with attention to detail
Ability to manage multiple priorities in a fast-paced environment

Job Responsibility

Manage incoming calls related to member benefits, eligibility verification, claim status updates, prior authorizations, and service concerns
Research and resolve claims-related inquiries by identifying issues, reviewing claim details, and determining appropriate next steps
Submit reconsideration requests and escalation documentation when necessary
Provide first-call resolution whenever possible to ensure a positive customer experience
Accurately document all interactions, updates, and follow-up actions within internal CRM and case management systems
Route inquiries electronically to the appropriate departments while maintaining complete and accurate records
Track recurring issues and communicate trends to leadership for operational improvements
Maintain compliance with privacy standards, confidentiality requirements, and internal service protocols
Collaborate with internal teams including claims, eligibility, authorizations, and operations support to ensure timely issue resolution
Deliver professional, courteous, and solution-focused service in every interaction

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Director of University Wellness

Tufts University is building a bold, university-wide vision for wellness and wel...

Location

United States , Medford

Salary:

155100.00 - 232600.00 USD / Year

Tufts University

Expiration Date

Until further notice

Requirements

Master’s degree in Public Health, Health Promotion, Psychology, Counseling, Higher Education Administration, or a related field
Minimum of 10 years of progressively responsible leadership experience in wellness, mental health, public health, student affairs, or related areas within higher education, healthcare, or similarly complex organizations
Demonstrated experience leading, building, or advancing wellness, wellbeing, public health, mental health, or student support initiatives within complex institutions
Proven ability to influence institutional culture and collaborate across academic and administrative units
Excellent communication, facilitation, and relationship-building skills
Knowledge of applicable federal and state regulations related to wellbeing

Job Responsibility

Lead the continued development, implementation, and advancement of a university-wide wellness and wellbeing strategy in collaboration with stakeholders across the institution
Serve as a strategic advisor to university leadership on wellness initiatives, emerging trends, and institutional priorities
Foster a collaborative culture that integrates wellbeing into academic, professional, and community life
Build strong partnerships across schools, campuses, administrative units, and university leadership to support shared wellness goals
Use assessment, institutional data, and emerging trends to help guide strategic priorities, resource alignment, and long-term wellness planning
Assess existing wellness initiatives and identify opportunities to strengthen alignment, coordination, and shared strategy across the university
Support the development and implementation of initiatives related to mental health, physical wellbeing, resilience, prevention, and community wellness
Partner with Human Resources, Faculty Affairs, Student Success, and other campus leaders to integrate wellness practices into institutional programs and initiatives
Ensure wellness efforts reflect the diverse needs and experiences of the university community
Lead wellness education, awareness, and engagement efforts across the university community

Fulltime

Principal Sales Engineer

Location

United States

Salary:

Not provided

Seismic

Expiration Date

Until further notice

Requirements

8 or more years of customer-facing experience in a presales or solutions consulting role within an enterprise SaaS environment
A demonstrated ability to engage at the executive level, with examples of navigating complex buying committees and influencing senior decision-makers
Proven experience owning and managing complex POC engagements end-to-end, including defining evaluation criteria, coordinating internal and external stakeholders, and closing the technical evaluation
Fluency with AI tools as part of your day-to-day workflow, whether that is for demo preparation, discovery synthesis, competitive research, or building custom environments
Comfort experimenting with and advocating for new approaches
A strong command of enterprise sales methodologies (MEDDPICC, Challenger, Solution Selling, or similar) and how presales fits into the broader deal strategy
Exceptional written and verbal communication, including boardroom-caliber presentation and storytelling skills
A track record of contributing beyond your own deals: mentoring peers, leading team initiatives, or taking ownership of programs that made the broader SE function more effective
Experience in sales or marketing technology is a strong plus, as is knowledge of Seismic's key verticals (financial services, healthcare, high-tech, insurance)
Bachelor's degree or equivalent experience

Job Responsibility

Own the technical and strategic dimension of Seismic's most complex, high-value enterprise opportunities, partnering closely with Account Executives to shape deal strategy, not just support it
Engage directly with C-suite and senior business stakeholders (CMO, CSO, CRO, CIO), leading executive conversations that connect Seismic's capabilities to their most pressing business priorities
Craft and deliver highly tailored product demonstrations and proof-of-concepts that go beyond feature walkthroughs, building solution narratives specific to a prospect's vertical, business model, and buying committee
Lead complex, multi-phase proof-of-concept engagements, including scoping success criteria with prospects, coordinating internal resources, managing timelines, and driving the evaluation to a clear technical win
Leverage AI tools and automation to accelerate demo environment setup, discovery preparation, and competitive positioning, modeling efficient and scalable presales workflows for the broader team
Act as a technical and strategic lead across multi-stakeholder evaluations, coordinating RFP responses, security reviews, and custom solution design with confidence
Step into a DRI role on cross-functional initiatives, whether that is launching a new vertical play, building out a competitive response framework, or establishing a repeatable POC process for the team
Participate in and lead tiger teams assembled around strategic deals, new product launches, or emerging market opportunities, bringing structure and senior judgment to high-priority efforts
Mentor and coach SEs at all levels on discovery technique, demo narrative, executive engagement, and technical depth
Actively invest in the growth of the people around you and contribute to a culture of continuous improvement

Fulltime

Float Oncology Nurse Navigator

The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowled...

Location

United States , BOSTON

Salary:

42.65 - 105.81 USD / Hour

Dana-Farber Cancer Institute

Expiration Date

Until further notice

Requirements

Associate degree, Nursing
Baccalaureate degree in Nursing strongly preferred
If Associate degree in Nursing, must complete BSN degree within 4 years
1 year of recent experience as a Registered Nurse
Ambulatory and/or oncology experience preferred
Licensed as a Registered Nurse in the Commonwealth of Massachusetts, or State of New Hampshire as appropriate required
AHA BLS required (AHA ACLS accepted as minimum requirement)
Professional nursing certification preferred (OCN, BMTCN, CPHON, AOCNP, CRNI, RN-BC)
Demonstrated ability to work as an effective member of an interdisciplinary team
Demonstrated skills in critical thinking, effective communication, organizational skills, problem solving, and ability to make appropriate independent decisions

Job Responsibility

Participates in day-to-day operations of the program including patient education and call triage
Participates in program evaluation and development of strategic goals consistent with DFCI’s mission and professional values
Participates in the QA/QI projects for the program
Supports the research activities of the program
Exhibits professional commitment through individual integrity, honesty and accountability to self and others
Delivers expert clinical care through evidenced-based practice partnerships with patients, families and colleagues
Assumes nursing care responsibilities for a defined group of patients within the program, including but not limited to assessment, education, coordination, and documentation
Facilitates individualized care within the context of functional status, cultural consideration, health literacy, psychosocial, reproductive/fertility, and spiritual needs for patients, families and caregivers
Supports a smooth transition of patients from active treatment into survivorship, chronic cancer management, or end-of-life care
Assists patients with cancer with issues related to treatment goals, advanced directives, palliative care, and end-of-life concerns using an ethical framework that is nonjudgmental and nondiscriminatory

Fulltime

Registered Nurse Operating Room

At CommonSpirit Health, we believe in the healing power of humanity. We invite y...

Location

United States , Cañon City

Salary:

32.01 - 57.62 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Associates Degree in Nursing required
Nursing Diploma or by endorsement
Bachelors Degree in Nursing preferred
Graduate of an accredited School of Nursing required for new graduates, preferred for experienced RNs
One year experience preferred
Nursing skills and knowledge base specific to specialty
RN License required
Current state nursing licenses or valid RN license from a participating state in the National Licensure Compact
Medium Work - (Exert up to 50lbs force occasionally, and/or up to 20lbs frequently, and/or up to 10lbs constantly)
Previous OR Experience required

Job Responsibility

Facilitating, communicating, and collaborating with both the healthcare team, and the patient/family to identify and meet the physical, emotional, and spiritual needs of the patient
Promote the optimal health, well-being and safety of the patient through use of the nursing process and in accordance with patient care standards, guidelines and the State Nurse Practice Act
Demonstrate personal accountability for relationship-based care, organizational mission, and core values
Circulate and/or Scrub on all cases
Mix of Surgical, Endoscopy. Lots of Ortho, Gen, OB/GYN, urology and podiatry
Giving breaks and/or providing additional supplies and sterile instruments as needed during operations
Assisting with room turnover and obtaining supplies for next day's cases
Acting as an advocate for patient before, during and after surgery

What we offer

Up to $8,000 in relocation assistance
Certification pay
Clinical Career Ladder
health/dental/vision
FSA
matching retirement plans
paid time off
tuition assistance
adoption assistance
medical

Parttime

Senior Account Executive

Microsoft’s Enterprise Account Team focuses on empowering customers on their AI ...

Location

United States , Multiple Locations

Salary:

107600.00 - 187500.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Technology, or related field AND 3+ years experience working in a relevant industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformation
OR Master's Degree in Business Administration AND 2+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformation
OR equivalent experience
Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties
Bachelor's Degree in Business, Technology, or related field AND 12+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
OR Master's Degree in Business Administration AND 8+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
OR equivalent experience
5+ years enterprise account management experience OR equivalent
5+ years experience making recommendations to and/or collaborating with mid-to-senior level executives
5+ years experience closing large, complex agreements/deals

Job Responsibility

Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met
Engages with internal and external stakeholders on business planning to promote mutually beneficial customer digital transformation strategies
Orchestrates full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft
Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business and industry priorities to drive new business opportunities/ drive growth/net new business
Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed
Delivers Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share
Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions
Gains deeper insights and knowledge through direct engagement in their customers’ business and operations
Embodies our culture and values

What we offer

Benefits and other compensation
Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Fulltime

Patient Relations Analyst

The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to ed...

Location

United States , Independence

Salary:

21.10 - 40.90 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
US work authorization

Job Responsibility

Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
Serve as internal resource in the clinic on insurance questions for providers and staff
Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient)
Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
Manage the welcome visit and orientation process for new Oak Street Health patients
Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
Support the clinic management team on operational activities as needed, including scheduling and billing
Provide exceptional customer service
Foster patient engagement through the design and execution of events, including center tours
Other duties as assigned

What we offer

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
bonus, commission or short-term incentive program

Fulltime

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