Healthcare Advisor

• Deliver complete care by giving advice on healthcare products and services
• Provide outstanding customer care and advice within your store
• Keep up-to-date with all the various new lines and promotions within store, so that you can always provide customers with the most up-to-date information
• Take every opportunity to provide information to customers, referring them to the pharmacist when appropriate, to help them select the best products and services – with increased sales being the natural result
• Play your part within the team, working together and taking action to help and support colleagues to deliver the best for customers
• Be a role model for the ‘customer-led’ attitude
• Ensure compliance with company and professional standards, relevant legislation and company procedures
• Take responsibility with your colleagues, to ensure that the store is clean and tidy and queues are managed effectively
• Share and celebrate your successes, and identify best practice across local stores, to ensure that outstanding customer care is always provided

• Energy and passion for finding the best solutions for your customers
• Curious about patients, customers and their holistic health and wellbeing
• Empathetic and able to interact sensitively
• A team player that loves to contribute to the team and store's success
• Digitally savvy and comfortable embracing technology and the omnichannel offering
• Sales-driven and focused on delivering a great customer experience
• Be an ambassador for the Boots brand, with desiring to learn about everything health

Experience in a healthcare setting

• Pension membership (PRSA)
• Partial paid maternity leave
• Discretionary annual bonus
• Generous employee discounts
• Flexible benefits scheme