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Healthcare Advisor

Ireland, Dublin · Job Posted January 26, 2026
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Job Description

Our application process Healthcare at Boots is changing! We are re-imagining the healthcare to make it more accessible and exciting in stores and online. Customers will experience healthcare in a re-inspired, modern environment where they can be offered personalised and expert advice. This is where our Healthcare Advisors come in with their in-depth knowledge across health and wellness to enhance every customer and patient’s experience

Job Responsibility

  • Provide outstanding customer care and advice within your store
  • Keep up-to-date with all the various new lines and promotions within store, so that you can always provide customers with the most up-to-date information
  • Take every opportunity to provide information to customers, referring them to the pharmacist when appropriate, to help them select the best products and services – with increased sales being the natural result
  • Play your part within the team, working together and taking action to help and support colleagues to deliver the best for customers
  • Be a role model for the ‘customer-led’ attitude
  • Ensure compliance with company and professional standards, relevant legislation and company procedures
  • Take responsibility with your colleagues, to ensure that the store is clean and tidy and queues are managed effectively
  • Share and celebrate your successes, and identify best practice across local stores, to ensure that outstanding customer care is always provided

Requirements

  • Energy and passion for finding the best solutions for your customers
  • Curious about patients, customers and their holistic health and wellbeing
  • Empathetic and able to interact sensitively
  • A team player that loves to contribute to the team and store’s success
  • Digitally savvy and comfortable embracing technology and the omnichannel offering
  • Sales-driven and focused on delivering a great customer experience
  • Be an ambassador for the Boots brand, with desiring to learn about everything health

Nice to have

Experience in a healthcare setting

What we offer

  • Pension membership (PRSA)
  • Partial paid maternity leave
  • Discretionary annual bonus
  • Generous employee discounts
  • Flexible benefits scheme

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