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The Healthcare Academy Trainer will deliver training in line with company and regional capability plan to support business initiatives, as part of a flexible training team. They lead for developing others who put people first, exciting them to exceptional performance and unleashing the potential of people at all levels to create an unrivalled customer and patient experience.
Job Responsibility:
To work with the Learning and Development Manager and People Partners to deliver identified interventions, using in store time to coach leaders on capability development
Engage and lead the delivery of training, skills development and knowledge in line with the regional capability plan
Contributes to the delivery of clinical governance and patient safety in all pharmacy and healthcare training interventions providing feedback to the Clinical Governance Pharmacist, Area Manager and Store Leader where necessary
To provide feedback to Store Leaders and Area Managers on performance, attendance and contribution to training sessions
Feedback to Learning & Development Manager on the impact and content of training interventions, to inform future design and plans
Work collaboratively with wider capability stakeholders to deliver quality, cost effective interventions
Is an authentic, flexible leader who is famous for developing others, inspiring them to want to be part of the future we are creating through strong belief and actions that deliver outstanding results
Requirements:
A qualified pharmacist with 3 - 4 years broad grounding in a retailing environment and what makes legendary customer and patient care
Comfortable with presenting group training sessions
Organisation of and planning training interventions
Builds rapport easily with groups
Able to work collaboratively across the region
A passion for pharmacy led retail
Lives and breathes legendary customer and patient care
Able to link commercial context with training interventions
Running group training sessions
Commercial leadership
What we offer:
Generous Employee Discount
Enhanced Leave Entitlements
Company Pension
Access to a range of learning and development resources and programmes