Health Worker 4

• Supervise a specific health or rehabilitation program
• plans, directs, and coordinates the educational, recreational, therapeutic and work projects of the program participants as directed by professional staff
• Supervise and train lower classification of paraprofessional personnel in the skills required for successful performance of their assigned duties
• assist in preparation of in-service training materials
• provide liaison with Team Leaders regarding function and performance of Health Workers I, II, and III
• Meet with representative of the local community and professional and social agencies to inform them of the scope of available treatment programs and to elicit their cooperation and support
• provide community education services
• Assist in planning and execution of programs and operations, research projects, and reports, as directed
• evaluate data and suggest programs in the preventive areas of social and health adjustments
• Interview and screen program clients, identifying general client condition
• perform crisis intervention activities under professional direction
• provide broad social counseling activities and assists in group therapy sessions
• Supervise the program on specified wards or units and/or assisting the director of the program when assigned to a specialized activity program

• Three (3) years of verifiable experience within the last five (5) years, performing a combination of at least two (2) of the following duties: Serving as a liaison between targeted communities and healthcare agencies
• Providing culturally appropriate health education/information and outreach to targeted populations
• Providing referral and follow up services or otherwise coordinating care
• Providing informal counseling, social support and advocacy to targeted populations
• Escorting and transporting clients
• Providing courier/dispatcher functions
• Performing pre-clinical examinations of vital statistics, such as measuring a patient's weight, height, temperature and blood pressure
• Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of the required experience
• Bilingual Proficiency in a variety of languages (for some positions)
• Ability to: work effectively in diverse, multicultural environments by understanding the ethnic, economic,and social factors affecting communities
• provide trauma-informed, culturally responsive, and equitable care
• establish and maintain effective and cooperative working relationships
• coordinate services and schedule appointments
• prepare, organize and maintain records
• implement activities and programs
• assess client needs through interviews and evaluations
• apply sound judgment to develop appropriate services or treatment plans
• interpret and apply office policies, laws, regulations and procedures
• read and review information such as forms and documents
• apply de-escalation or counseling techniques in sensitive or high stress situations
• train individuals, evaluate work performance, and provide constructive feedback
• lead, motivate,and supervise staff
• work with patients/clients with substance use disorders & behavioral health needs
• write effectively
• and/or utilize technology and work with data using various software and systems
• Knowledge of: principles of activity therapy
• and/or health and community services

Bilingual Proficiency in a variety of languages