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Under supervision, the Health Worker 2 performs a wide variety of paraprofessional duties in a service program of the Department of Public Health; functions as a liaison between community residents and program staff; provides counseling and advice to patients regarding health problems; may supervise Health Worker 1; may drive or accompany patients between their homes, hospitals or other social agencies.
Job Responsibility
Participates in the health service training program
Provides information and resources to patients and others regarding health care and other facilities
assists patients in utilizing such services
makes follow-up contacts when required
Serves as liaison between the professional staff and the community
May provide language interpretation services in contacts with non-English speaking clients
Assists in gathering and evaluating data concerning the program to which assigned
May perform incidental clerical duties such as keeping records, answering the telephone and arranging client appointments
May transport ambulatory patients between their homes and clinics, hospitals or other social agencies
May transport staff members to meetings with administration approval
reports malfunctions of the vehicle to supervisor
May pick up and deliver supplies and equipment, including high-security pharmaceutical supplies, laboratory tests and mail
Requirements
One year of verifiable experience within the last five years performing a combination of at least two of the following duties: Serving as a liaison between targeted communities and healthcare agencies
Providing culturally appropriate health education/information and outreach to targeted populations
Providing referral and follow up services or otherwise coordinating care
Providing informal counseling, social support and advocacy to targeted populations
Escorting and transporting clients
Providing courier/dispatcher functions
Performing pre-clinical examinations of vital statistics, such as measuring a patient's weight, height, temperature and blood pressure
Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience
Nice to have
Bilingual Proficiency in English and a target language
Possession of a valid Alcohol and other Drugs Counseling Certification accredited by the National Commission for Certifying Agencies