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Health Worker 2

United States, San Francisco 74490.00 - 90532.00 USD / Year · Job Posted March 04, 2026
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Job Description

Under supervision, the Health Worker 2 performs a wide variety of paraprofessional duties in a service program of the Department of Public Health; functions as a liaison between community residents and program staff; provides counseling and advice to patients regarding health problems; may supervise Health Worker 1; may drive or accompany patients between their homes, hospitals or other social agencies.

Job Responsibility

  • Performs a wide variety of paraprofessional duties in a service program of the Department of Public Health
  • functions as a liaison between community residents and program staff
  • provides counseling and advice to patients regarding health problems
  • may supervise Health Worker 1
  • may drive or accompany patients between their homes, hospitals or other social agencies.
  • Participates, but to a lesser degree than Health Worker I, in the health service training program
  • Provides information and resources to patients and others regarding health care and other facilities available to them
  • assists patients in utilizing such services
  • makes follow-up contacts when required
  • Serves as liaison between the professional staff and the community
  • May provide language interpretation services in contacts with non-English speaking clients
  • Assists in gathering and evaluating data concerning the program to which assigned
  • May perform incidental clerical duties such as keeping records, answering the telephone and arranging client appointments
  • May transport ambulatory patients between their homes and clinics, hospitals or other social agencies
  • May transport staff members to meetings with administration approval
  • reports malfunctions of the vehicle to supervisor
  • May pick up and deliver supplies and equipment, including high-security pharmaceutical supplies, laboratory tests and mail.

Requirements

  • One (1) year of verifiable experience within the last five (5) years, performing a combination of at least two (2) of the following duties: serving as a liaison between targeted communities and healthcare agencies
  • providing culturally appropriate health education/information and outreach to targeted populations
  • providing referral and follow-up services or otherwise coordinating care
  • providing informal counseling, social support and advocacy to targeted populations
  • escorting and transporting clients
  • providing courier/dispatcher functions
  • performing pre-clinical examinations of vital statistics, such as measuring a patient's weight, height, temperature and blood pressure.
  • Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience.
  • Bilingual Proficiency in English and a target language.
  • Possession of a valid Alcohol and other Drugs Counseling Certification accredited by the National Commission for Certifying Agencies

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