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Join Elsevier’s Clinical Solutions sales team as a Health System Account Manager, where you will be responsible for managing healthcare accounts, driving retention, and identifying expansion opportunities for innovative SaaS solutions across hospitals and healthcare systems.
Job Responsibility:
Develop proactive engagement strategies
conduct health checks
manage renewals
identify upselling opportunities
build relationships with stakeholders across healthcare organizations
develop and deliver proactive engagement strategies, health checks, and business reviews
analyze product usage and satisfaction to ensure renewals and long-term value
identify risk signals early and take action to mitigate churn
negotiate contracts
identify upselling and expansion opportunities aligned with customer goals
position additional Clinical Solutions products to meet emerging needs through consultative selling
lead sales motions from discovery through negotiation and closing
build deep, trusted relationships with stakeholders across clinical, administrative, and IT functions
serve as a consultative partner aligned to client objectives
study market trends and become an industry expert within your designated health system region
own the end-to-end sales process for renewals and expansions
coach sales executives on expansion opportunities that meet customer needs
accurately forecast and manage pipeline using Salesforce CRM
work closely with Sales Executives and Customer Success to drive results
share market feedback and help shape product improvements
may support coaching, mentoring and training of new team members
Requirements:
2+ years in healthcare sales or account management
strong presentation and communication skills
proficiency in Salesforce CRM
analytical skills to assess product usage
Bachelor’s degree required
MBA is a plus
experience with sales methodologies like MEDDPICC or Challenger is desirable
ability to travel overnight, generally up to 30% of the time
Nice to have:
MBA
experience with sales methodologies like MEDDPICC or Challenger
adopting sales methodologies such as MEDDPICC, Challenger, Miller Heiman and/or Franklin Covey within your workflow
What we offer:
Comprehensive health, retirement, and family benefits
a flexible, remote-first work culture
career growth and learning opportunities
a diverse, mission-driven team passionate about healthcare