CrawlJobs Logo

Health Services Technician

azblue.com Logo

Blue Cross Blue Shield of Arizona

Location Icon

Location:
United States , Phoenix

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Responsible for research and triage of records and other documentation to ensure requests are processed accurately, timely, professionally and according to regulations. Works with team, providers and members to provide services that put our member first.

Job Responsibility:

  • Identify, research, process, resolve and respond to customer inquiries and correspondence via telephone, written communication and/or in person
  • Answer a diverse and high volume of health insurance customer calls or correspondence on a daily basis
  • Maintain complete and accurate records per department policy
  • Maintains member information in a confidential manner and ensures HIPAA compliance at all times
  • Meet quality, quantity and timeliness standards to achieve individual and departmental performance goals as defined within the department guidelines and required by State, Federal and other accrediting organizations
  • Explain to customers a variety of information concerning the organization’s services, including but not limited to, contract benefits, changes in coverage, eligibility, claims, BCBSAZ programs, community resources, provider networks, etc.
  • Demonstrate ability to apply plan policies and procedures effectively
  • Consult and coordinate with various internal departments, external plans, providers, businesses, and government agencies to obtain information and ensure resolution of customer inquiries
  • Research, gather and conduct preliminary analysis of data for department and corporate reporting
  • Maintain all standards in consideration of State, Federal, BCBSAZ and other accreditation requirements
  • Ensure confidentiality and control access to sensitive information
  • Maintains productivity and accuracy requirements set for this level
  • Assists in development of procedures and or desk levels for assigned processes, as needed and develops and assists in implementation of new policies and or desk levels
  • Maintains effective communication (verbal and written), both formal and informal with internal and external customers
  • Maintains knowledge of activities in assigned area and possesses the ability to provide assistance as necessary
  • Able to work effectively and collaboratively with interdisciplinary teams
  • Positively adapts to a changing work environment with flexibility and recognizes the impact the change will have on the department process
  • Adapts to changing work environment with flexibility and recognizes potential impact with ability to accentuate the positive to maintain/increase staff morale

Requirements:

  • 1 year experience in healthcare, health insurance, or related customer service (Level 1)
  • 3 years experience in healthcare, health insurance, or related customer service (Level 2)
  • 5 years experience in healthcare, health insurance, or related customer service (Level 3)
  • High-School Diploma or GED in general field of study (All Levels)
  • Intermediate skill in use of office equipment including copier, fax machine, scanner, and telephones
  • Intermediate PC proficiency
  • Intermediate skill in word processing, spreadsheet, and database software
  • Maintain confidentiality and privacy
  • Practice interpersonal and active listening to achieve high customer satisfaction and departmental communication standards
  • Interpret and translate policies, procedures, programs and guidelines
  • Capable of investigative and analytical research
  • Navigate, gather, input and maintain data records in multiple system applications
  • Follow and accept instruction and direction
  • Establish and maintain working relationships in a collaborative team environment

Nice to have:

  • 1 years experience in healthcare, health insurance, or related customer service AND 1 year experience in claims examination, health insurance, customer service, call center, medical office, or other healthcare-related field (Level 1)
  • 4 years experience in healthcare, health insurance, or related customer service AND 2 years experience in claims examination, health insurance, customer service, call center, medical office, or other healthcare-related field (Level 2)
  • 6 years experience in healthcare, health insurance, or related customer service AND 3 years experience in claims examination, health insurance, customer service, call center, medical office, or other healthcare-related field (Level 3)
  • Associate's Degree in general field of study
  • Intermediate understanding of medical terminology
  • Intermediate comprehension of anatomy and medical practices
  • Knowledge of a wide range of subjects pertaining to the organization's service and operations
  • Analytical knowledge necessary to generate reports based on available data and then make decisions based on reported data
  • Ability to build synergy and interdependence with a diverse team, in a changing environment

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Blue Cross Blue Shield of Arizona - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Health Services Technician

Senior Field Service Technician

The role of the Senior Field Service Technician is to assist in developing and m...
Location
Location
United States , Torrance
Salary
Salary:
75000.00 - 85000.00 USD / Year
purina.com Logo
Nestlé Purina
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Bachelor’s degree in a technical field preferred
  • Strong knowledge of Microsoft Office Suite
  • 3+ years in troubleshooting, problem-solving, and appliance repair, with a preferred focus on espresso machines
  • Valid driver’s license required
  • Ability to work independently with minimal supervision
  • Works effectively with both technical and non-technical team members
  • Experience in continuous process improvement desired
  • Willingness to travel to customer sites 80% of the time, including potential travel outside the area 30%
  • Adheres to safety protocols to ensure the safety of the service team and clients
Job Responsibility
Job Responsibility
  • Perform installation, troubleshooting, repair services, and preventative maintenance on B2B machine line
  • Travel to B2C/B2B customer locations to provide services and assess customer needs
  • Provide field services as needed, including weekends and holidays, based on shift requirements
  • Accurately complete and submit service request forms with detailed data (travel, labor, parts, comments)
  • Regularly update team members, parts representatives, dispatchers, and customers on service request statuses
  • Perform routine maintenance and repairs on Nespresso B2B machines to ensure optimal functionality
  • Troubleshoot technical issues remotely and on-site, providing timely solutions to minimize client downtime
  • Conduct thorough training sessions for clients on machine operation, maintenance, and troubleshooting
  • Manage and maintain an inventory of spare parts for efficient repairs
  • Document all service activities, including maintenance schedules, repairs, and client interactions
What we offer
What we offer
  • 401k with company match
  • healthcare coverage
  • a broad range of other benefits
  • performance-based incentives
  • Fulltime
Read More
Arrow Right

Senior Field Service Technician

The role of the Senior Field Service Technician is to assist in developing and m...
Location
Location
United States , Newark
Salary
Salary:
75000.00 - 85000.00 USD / Year
purina.com Logo
Nestlé Purina
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Bachelor’s degree in a technical field preferred
  • Strong knowledge of Microsoft Office Suite
  • 3+ years in troubleshooting, problem-solving, and appliance repair, with a preferred focus on espresso machines
  • Valid driver’s license required
  • Ability to work independently with minimal supervision
  • Works effectively with both technical and non-technical team members
  • Experience in continuous process improvement desired
  • Willingness to travel to customer sites 80% of the time, including potential travel outside the area 30%
  • Adheres to safety protocols to ensure the safety of the service team and clients
Job Responsibility
Job Responsibility
  • Perform installation, troubleshooting, repair services, and preventative maintenance on B2B machine line
  • Travel to B2C/B2B customer locations to provide services and assess customer needs
  • Provide field services as needed, including weekends and holidays, based on shift requirements
  • Accurately complete and submit service request forms with detailed data (travel, labor, parts, comments)
  • Regularly update team members, parts representatives, dispatchers, and customers on service request statuses
  • Perform routine maintenance and repairs on Nespresso B2B machines to ensure optimal functionality
  • Troubleshoot technical issues remotely and on-site, providing timely solutions to minimize client downtime
  • Conduct thorough training sessions for clients on machine operation, maintenance, and troubleshooting
  • Manage and maintain an inventory of spare parts for efficient repairs
  • Document all service activities, including maintenance schedules, repairs, and client interactions
What we offer
What we offer
  • Performance-based incentives
  • Competitive total rewards package
  • 401k with company match
  • Healthcare coverage
  • Broad range of other benefits
  • Fulltime
Read More
Arrow Right

Commercial HVAC Foreman Service Technician

Step into a role where you don’t just work on HVAC systems; you redefine service...
Location
Location
Canada , Ottawa
Salary
Salary:
Not provided
berettaclima.it Logo
Beretta Clima Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED
  • 10+ years of HVAC Experience
  • HVAC 313A License
  • G2 Gas License/Certificate
  • (ODP) certification
  • Valid driver's license
  • Must be in good standing with Union Local 787, or eligible to become a member
  • Must be able to lift 50lbs and be able to stand, crawl, sit and squat for extended period of times
  • Must be able to climb a ladder and work with heights
Job Responsibility
Job Responsibility
  • Supervise and coach technicians
  • Be first point of contact for technician support
  • Demonstrate excellent time management and organizational skills while maintaining accurate reporting in our app
  • Provide proactive maintenance and repair services for a variety of equipment, including Chillers (air and/or water-cooled, and centrifugal), as well as other HVAC and refrigeration systems
  • Support a range of technologies, including Centrifugal and Scroll equipment, controls, and Variable Speed Drive (VSD) systems
  • Perform maintenance and repairs on light and heavy applied HVAC/R systems in commercial and industrial buildings
  • Apply proven problem-solving skills to diagnose and resolve complex system issues
  • Identify, estimate, and quote repair and upgrade solutions that extend equipment life and save energy for customers
  • Maintain positive, professional customer relationships and build trust by consistently meeting commitments
  • Support Carrier's Field Mechanical Services for startup and warranty activities
What we offer
What we offer
  • Union-Provided Benefits
  • Investment in Your Career: extensive factory OEM training
  • Additional Earning Potential: technician incentive commission program
  • Tools for Success: company van, an RST rugged laptop, and specialized equipment
  • Work-Life Balance: convenient on-call rotation
  • A Supportive Team: autonomy to execute, backed by camaraderie, continuous support, Carrier service engineering support and additional resources
  • Fulltime
Read More
Arrow Right

Mental Health Technician

Vital support for Behavioral Health's front and back office functions, assisting...
Location
Location
United States , Omaha
Salary
Salary:
16.83 - 23.77 USD / Hour
americannursingcare.com Logo
American Nursing Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Graduate and with at least 1 year of experience in mental health., upon hire
  • Basic Life Support - CPR, upon hire or Basic Life Support Instructor, upon hire
Job Responsibility
Job Responsibility
  • Provide basic medication triage, support services, and take vital signs for behavioral health patients
  • Manage front office reception, patient registration, insurance/copay processing, and telephones
  • Handle back office tasks like refill requests, injections, and accurate EHR documentation
  • Assist patients through a trauma informed care atmosphere in the development of individuality and appropriate methods of self-expression
  • Assist the patients in acknowledging and accepting responsibility for psychological and behavioral patterns
  • Provide appropriate emergency care and maintains a safe environment
  • Perform basic nursing tasks (i.e. but not limited to: vital signs, blood pressure, specimen collection, accu checks, weighing and assisting with ADL)
  • Assist the nurse in carrying out orders that are within the scope of practice
  • Provide trauma informed care and supervision to patients needing physical restraints or seclusion
  • Assist the patient in dealing with relationship difficulties, supports and teaches appropriate socializations skills
What we offer
What we offer
  • Up to a $900 Sign-On Bonus
  • Medical, prescription drug, dental, vision plans
  • Life insurance
  • Paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
  • Tuition reimbursement
  • Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings
  • Parttime
Read More
Arrow Right

Mental Health Technician

Vital support for Behavioral Health's front and back office functions, assisting...
Location
Location
United States , Omaha
Salary
Salary:
16.83 - 23.77 USD / Hour
americannursingcare.com Logo
American Nursing Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Graduate and with at least 1 year of experience in mental health., upon hire
  • Basic Life Support - CPR, upon hire or Basic Life Support Instructor, upon hire
  • First Aid, within 6 - months, upon hire
Job Responsibility
Job Responsibility
  • Provide basic medication triage, support services, and take vital signs for behavioral health patients
  • Manage front office reception, patient registration, insurance/copay processing, and telephones
  • Handle back office tasks like refill requests, injections, and accurate EHR documentation
  • Assist patients through a trauma informed care atmosphere
  • Assist patients in acknowledging and accepting responsibility for psychological and behavioral patterns
  • Provide appropriate emergency care and maintain a safe environment
  • Perform basic nursing tasks (i.e. vital signs, blood pressure, specimen collection, accu checks, weighing and assisting with ADL)
  • Assist the nurse in carrying out orders within scope of practice
  • Provide trauma informed care and supervision to patients needing physical restraints or seclusion
  • Assist the patient in dealing with relationship difficulties, supports and teaches appropriate socializations skills
What we offer
What we offer
  • Up to a $900 Sign-On Bonus
  • Medical, prescription drug, dental, vision plans
  • Life insurance
  • Paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
  • Tuition reimbursement
  • Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings
  • Parttime
Read More
Arrow Right

Mobile Service Technician

Mobile Service Technicians are responsible for assembling, supplying, and instal...
Location
Location
Australia , Ipswich
Salary
Salary:
Not provided
pirtek.com.au Logo
Pirtek Australia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in fitting, mechanical, hydraulics or relevant area
  • Hold a current manual Driver’s Licence and willing to obtain a Light or Medium rigid licence
  • Experience in operating plant machinery and using tools and measuring devices
  • Excellent literacy and numeracy skills
  • Strong verbal and written communication skills with a commitment to providing excellent customer service
  • Ability to anticipate problems and proactively find solutions
  • Excellent time management skills with the ability to plan and prioritise
  • Reliable and punctual
  • Have a strong work ethic and pride in the quality of your work
  • Neat and tidy presentation
Job Responsibility
Job Responsibility
  • Attending assigned service calls promptly, aiming to be onsite within 30 minutes or as agreed with your Manager upon receiving the work order
  • Generating sales on service calls by upselling additional servicing, products, or revenue streams to customers
  • Maintaining and operating the Mobile Service Unit (MSU) to the highest standards, ensuring all equipment is serviced, calibrated, and in good working order, especially during fieldwork
  • Maintaining the MSU to ensure it is clean, tidy, and well-stocked
  • Completing all logs regularly to ensure they are up-to-date
  • Assembling, supplying, and installing material transfer hoses and tubes per customer requests, utilising the most suitable equipment, products, and methods for efficient and high-quality work that meets customer expectations
  • Seeking advice and support from your Manager in order to clarify any questions you may have
  • Utilising pMOBILE for creating and updating all work orders to maximise efficiency and accuracy
  • Communicating effectively with customers and stakeholders to provide comprehensive information on Pirtek services and capabilities
  • Maintaining thorough customer records, including orders, quotes, and relevant dates
  • Fulltime
Read More
Arrow Right

Van Service Technician

In this role, you’ll be responsible for carrying out high-quality inspections, m...
Location
Location
United Kingdom , Nursling, Southampton
Salary
Salary:
Not provided
adamsmorey.com Logo
ADAMS MOREY LTD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in mechanical and electrical fitting
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and adapt to changing priorities
  • Have a strong understanding of Health and Safety requirements
  • Willingness to go on a MOT testers course if not already a qualified tester
Job Responsibility
Job Responsibility
  • Following a job card to carry out approved repairs
  • Removing and refitting parts across multiple brands of vehicles
  • Ability to understand and follow advised customers repair standards
  • Ability to problem solve and diagnose basic mechanical and electrical issues
  • Completing safety checks (Mechanical Inspections) on newly arrived vehicles
  • Ensure all repairs are carried out to a high standard and quality check your own work
  • Maintain a tidy and safe work environment
What we offer
What we offer
  • Employee Assistance program
  • Mental Health First Aiders within the business
  • Free Flu jabs if you are ineligible through the NHS
  • Free eye test plus £70 contribution towards glasses for display screen users
  • Employee discounts on a range of products and services including holidays, days out and supermarket shops
  • 30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33
  • Free Independent mortgage advice service
  • Pension Scheme
  • Salary Sacrifice (if eligible)
  • Staff Events
  • Fulltime
Read More
Arrow Right

Service Technician

The role of Service Technician is a new position within a new department at Dexo...
Location
Location
United Kingdom
Salary
Salary:
Not provided
dexory.com Logo
Dexory Using
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • In excess of five years experience in electromechanical assembly and service in a precision industry (including Motorsport, Aerospace, Railway, Automotive etc)
  • Ability for frequent travel onsite and abroad to client sites (have a passport without restrictions)
  • Strong electrical and mechanical diagnostic skills
  • Excellent oral and written communication skills
  • Impeccable attention to detail
  • Ability to work in a team, and to lead a team through tough challenges
  • Driven to succeed in dynamic growing organisation
  • Flexible attitude to working hours and location
  • Full Clean UK driving license
Job Responsibility
Job Responsibility
  • Perform on-site and off-site service and repairs for Dexory robots and equipment
  • Develop, implement and action work instructions for service and repair tasks
  • Develop and implement service plans in line with Engineering recommendations
  • Maintain product traceability records
  • Maintain product currency
  • Ensure team compliance with quality assurance processes and contribute to continuous improvement initiatives
  • Ensure team compliance with health and safety regulations
  • Fulfil additional duties, whether functional or administrative, as assigned by management in a fair and reasonable manner
What we offer
What we offer
  • Private healthcare via Bupa with 24/7 medical helpline
  • Life insurance
  • Income protection
  • Pension: 4+% employee with option to opt into salary exchange, 5% employer
  • Employee Assistance Programme - mental wellbeing, financial and legal advice/support
  • 25 holidays per year
  • Full meals onsite in Wallingford
  • Fun team events on and offsite, snacks of all kinds in the office
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy