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Pfizer Logo Pfizer · Sales

Health representative

Malaysia, Penang · Job Posted February 20, 2026
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Job Description

The Pfizer Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers.

Job Responsibility

  • The central contact in connecting customers within their accounts to therapies
  • Introduction of a new & promoted medicines and innovative digital service
  • Planning and executing an effective relationship strategy and building/ maintaining effective, long-term business relationships with assigned territory customers
  • Identifies and prioritizes Pfizer opportunities through understanding customers’ business and strategic imperatives
  • Developing and executing an effective sales planning for Channel and HCPs
  • Effectively identify and implement the most efficient virtual/in-person engagement strategies by customer
  • Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights
  • Effectively builds rapport and relationships with customers across virtual and F2F environments
  • maintains a methodical approach toward call objectives
  • Utilizes current digital tools effectively as well as adapts quickly to new/beta tools for successful customer engagement
  • leverages analytics to assist with developing insights and next best action plans
  • Compliantly engage key customers to grow business and drive product demand by proactively providing education
  • Develops and delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand
  • proactively provides insights for the development of new and innovative approved product messaging and resources
  • Maintain an in-depth of market knowledge, products and disease states that enable meaningful dialogue with key stakeholders
  • Deliver relevant, targeted messaging compliantly utilizing approved materials via customer engagement to drive product demand
  • proactively provide insights for the development of new and innovative approved product messaging and resources
  • Responsible for strategic deployment of Pfizer resources to support HCP
  • work effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines
  • able to integrate guidance from management and other support functions and technical solutions into call planning
  • collaborate effectively with other Customer-Facing (CF) colleagues
  • Present contract terms where appropriate, proactively answer on-label questions
  • proactively introduce customers to future state Pfizer Pro with access to appropriate targeted content
  • Collaborate effectively and compliantly with cross-functional colleagues, including Medical, Market Access, Marketing to address customer inquiries and advance Pfizer objectives
  • Able to connect rapidly with appropriate SMEs to address customer inquiries
  • Effectively use calendaring tools, leadership goals, and personal insights to address customer priorities calls effectively
  • and bring insights from customer surveys to leadership to improve model

Requirements

  • Bachelor’s Degree, preferred Pharmacy/ Science and Health background
  • Minimum 2 years of previous sales experience is added advantage
  • Have a history of promotional or sales success, territory management skills, effective communications skills, as well as demonstrated teamwork, leadership ability and accountability
  • Valid driver’s license and a driving record in compliance with company standards

Nice to have

  • Preferably with Pharmaceutical, biotech, sales, or relevant experience
  • Must live within the territory
  • Experience with therapeutic area and products associated with this role
  • Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations)
  • Develop comprehensive territory/customer plans to drive achievement of desired objectives
  • Strategically overcome obstacles to gain access to difficult to see health care providers and customers
  • Cultivate relationships with KOLs
  • build lasting relationships with top priority customers
  • Assess needs of target physicians, address needs with responsive approach, targeted skills, and appropriate resources
  • Demonstrated track record of strong business acumen, problem solving, strategic thinking, data analytical skills and project management skills, as well as excellent planning and prioritization skills
  • Demonstrated ability to engage, influence and support customers throughout sales process, excellent communication, and interpersonal and leadership skills
  • Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment
  • Strong organizational and analytical skills required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and able to adapt to Pfizer’s long-range technology adapting and learning to use new technology to deliver in bringing Pfizer information to market
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