CrawlJobs Logo

Health Insurance & Authorization Representative III

urmc.rochester.edu Logo

University of Rochester

Location Icon

Location:
United States of America , Rochester

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

19.62 - 26.49 USD / Hour

Job Description:

The individual in this position manages and provides financial account management for all assigned caseloads. Accountable for coordinating all activities necessary to financially secure the defined accounts through verifying insurances, requesting deposits for non-covered services and co-pays. Identifies complex problems that include but are not limited to authorizations, coordination of benefits, baby not on policy, Cobra entitlement, Medicare Lifetime Reserve days, and Medicare Advantage issues. This role involves in-depth communication, collaboration, and follow-up with patients, families, third-party payers, governmental agencies, employers, social work, financial case management, clinical team and contracting. The Health Insurance & Auth Rep is ultimately responsible for minimizing any delays from admission/arrival until the final bill is produced and any payer denials associated with the above.

Job Responsibility:

  • Manages and provides financial account management for all assigned caseloads
  • Accountable for coordinating all activities necessary to financially secure the defined accounts through verifying insurances, requesting deposits for non-covered services and co-pays
  • Identifies complex problems that include but are not limited to authorizations, coordination of benefits, baby not on policy, Cobra entitlement, Medicare Lifetime Reserve days, and Medicare Advantage issues
  • Minimizing any delays from admission/arrival until the final bill is produced and any payer denials
  • Create a professional and effective customer-oriented environment
  • Confirm insurance information and discuss financial obligation
  • Review each visit for insurance history
  • Obtain benefits
  • pre-certification requirements and/or completes notification of admissions
  • Document demographic and insurance information
  • Identify and confirm uninsured and underinsured patients for appropriate referral
  • Notify and monitor patients for completion of adding newborns onto policy
  • Determine the primary payer
  • Notify Utilization Management of clinical requests by third party payers
  • Maintain a monitoring system for adequate benefit coverage and eligibility
  • Review payer denials and communication from PFS
  • Notify and monitor patients COBRA entitlement and assist with paperwork
  • Review Medicare for MSP questions and validations
  • Ensure compliance with the Office of the Inspector General guidelines
  • Ensure appropriate documentation is on file
  • Maintain a thorough knowledge of insurance carriers’ policies and benefit levels
  • Consistently monitor current admissions to ensure eligibility and additional clinical requirements
  • Develop a process to monitor caseload
  • Observe workqueue daily for potential cases
  • Identify barriers to securing cases and develop and implement a plan to successfully resolve issues
  • Utilize resources and investigational skills to solve unique and complex problems
  • Re-check Medicaid eligibility every 30 days for active coverage
  • May train or perform other duties assigned by management
  • Involves the communication and coordination of activities with multiple areas within the University of Rochester Medical Center System
  • External coordination includes patients, families, third party payers, Department of Social Services, Department of Health, attorneys, MVA and WC carriers, outside hospitals, governmental agencies, and external review agencies
  • Explain workflow and policies to areas of impact
  • Provide training and resources to all coverage and those within URMC/affiliates

Requirements:

  • High School Diploma or equivalent required
  • AAS Degree preferred
  • 2 years of related experience, preferably in a hospital setting, or equivalent combination of education and experience required
  • High degree of professionalism and motivation with excellent communication and customer service skills required
  • Strong computer skills and ability to type 45 words per minute preferred
  • Strong ability to multi-task and prioritize required
  • Medical terminology preferred
  • Flexible to work weekends, other assigned hours and/or responsibilities as needed required

Nice to have:

  • AAS Degree
  • Strong computer skills and ability to type 45 words per minute
  • Medical terminology

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Health Insurance & Authorization Representative III

New

Health insurance and authorization representative iii

Manages and provides financial account management for all urgent, emergent, and ...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma or equivalent and 2 years of related experience, preferably in a hospital setting required
  • Associate's degree preferred
  • Or equivalent combination of education and experience
  • High degree of professionalism and motivation with excellent communication and customer service skills required
  • Strong ability to multi-task and prioritize required
  • Flexibility to work weekends, other assigned hours required
  • Familiarity with Medical terminology required
  • Strong computer skills and ability to type 45 words per minute preferred
Job Responsibility
Job Responsibility
  • Manages and provides financial account management for all urgent, emergent, and pre-admission visits with a Surgery Admit and Inpatient/Outpatient levels of care
  • Coordinates all activities necessary to financially secure the defined case load through verifying insurances, requesting deposits for non-covered services and co-pays
  • Identifies complex problems, including but not limited to, authorizations, coordination of benefits, baby not on policy, Cobra entitlement, Medicare Lifetime Reserve days, and Medicare Advantage issues
  • Communicates, collaborates, and follows-up with patients, families, third-party payers, governmental agencies, employers, social work, financial case management, clinical team and contracting
  • Minimizes any delays from admission until the final bill is produced and any payer denials associated with the above
  • Reviews each visit for insurance history by utilizing the hospital system along with all third-party payer systems
  • Obtains benefits, pre-certification requirements, and/or completes notification of admissions
  • Documents demographic and insurance information in a timely, accurate manner in the hospital computer system, following department and hospital standards
  • Identifies and confirms uninsured and underinsured patients for appropriate referral to Financial Case Management for possible Medicaid application and/or Financial Assistance
  • Notifies and monitors patients for completion of adding newborns onto policy
  • Fulltime
Read More
Arrow Right
New

Health insurance and authorization representative iii

The individual in this position manages and provides financial account managemen...
Location
Location
United States of America , Rochester
Salary
Salary:
19.62 - 26.49 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent
  • 3 years of related experience, preferably in a hospital setting, or equivalent combination of education and experience
  • High degree of professionalism and motivation with excellent communication and customer service skills
  • Strong ability to multi-task and prioritize
  • Flexible to work weekends, other assigned hours and/or responsibilities as needed
Job Responsibility
Job Responsibility
  • Manages and provides financial account management for all assigned caseloads
  • Accountable for coordinating all activities necessary to financially secure the defined accounts through verifying insurances, requesting deposits for non-covered services and co-pays
  • Identifies complex problems that include but are not limited to authorizations, coordination of benefits, baby not on policy, Cobra entitlement, Medicare Lifetime Reserve days, and Medicare Advantage issues
  • Minimizing any delays from admission/arrival until the final bill is produced and any payer denials
  • Create a professional and effective customer-oriented environment
  • Confirm insurance information and discuss financial obligation
  • Review each visit for insurance history
  • Obtain benefits
  • pre-certification requirements and/or completes notification of admissions
  • Document demographic and insurance information
  • Fulltime
Read More
Arrow Right

Customer Account Manager III

The Customer Account Manager III, Germany will report directly to the German Cus...
Location
Location
Germany , Trier
Salary
Salary:
Not provided
exactsciences.com Logo
Exact Sciences
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in a field related to essential duties
  • or Associates Degree and 2 years of relevant experience
  • or High School Diploma or General Education Degree (GED) and 4 years of relevant experience
  • Demonstrated ability to exercise sound judgment in selecting methods and techniques to achieve effective solutions
  • Comprehensive customer service expertise, including: Strong understanding of customer service, billing, insurance, and data entry processes
  • Advanced proficiency in customer service systems
  • Deep knowledge of the drivers of customer satisfaction and the ability to serve as an internal champion for both the field sales team and health care providers
  • Demonstrated commitment to prioritizing the needs of those seeking information from the Company
  • Fluency in German and English required
  • Proficiency in Microsoft Office, to include Word, Excel, PowerPoint, Outlook, and SharePoint
Job Responsibility
Job Responsibility
  • Inspire and drive customer success culture across the commercial organization
  • Identify and execute effective solutions to address all client’s critical business issues
  • Advocate customer needs through cross-functional internal partnerships with commercial, services, operations, and logistics
  • Provide inside sales support to German assigned territory field sales staff: Regional Oncogenomic Liaisons (ROLs), Sales Manager & Country Manager
  • Define and track account KPIs to measure effectiveness of the account
  • be responsible for preparing and communicating executive summary of progress and achievements within accounts to commercial team
  • Partner with the Customer Service team to develop efficiency and process improvements to enhance the customer experience
  • Handle and resolve escalated complex customer requests or complaints, as appropriate
  • Answer incoming calls to the Customer service hotline during business hours and reply to phone messages left overnight when the phones are not staffed. Document all calls according to Customer Service Policy and Procedures
  • Oversee order fulfillment for all orders originating in Germany, including assistance with the retrieval of specimens from submitting hospital and collaborating with field sales to ensure the ordering experience of the customer is seamless, timely and effective
  • Fulltime
Read More
Arrow Right
New

Maintenance Supervisor

This position is the senior level maintenance person overseeing various sites an...
Location
Location
United States , Minneapolis
Salary
Salary:
Not provided
hayesgibson.com Logo
Hayes Gibson Property Services LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Leadership Skills: experience leading a maintenance team, with strong organizational and problem-solving abilities
  • Technical Expertise: hands-on experience in HVAC, electrical, plumbing, and other building systems, with the ability to troubleshoot and resolve complex issues
  • Communication & Teamwork: ability to effectively communicate with team, management, and residents
  • Attention to Detail: diligent in ensuring tasks are completed thoroughly
  • Experience: Previous experience as a Maintenance Supervisor or in a similar leadership role is preferred
Job Responsibility
Job Responsibility
  • Lead & Manage: Supervise and lead a team of maintenance technicians
  • Plan & Coordinate: Schedule and oversee routine maintenance, repairs, and inspections
  • Hands-On Support: Perform maintenance tasks as needed on HVAC, electrical, plumbing, and other systems
  • Ensure Safety & Compliance: Ensure work complies with safety regulations and maintain accurate records
  • Monitor & Optimize: Track maintenance performance metrics, manage budgets, and optimize operations
What we offer
What we offer
  • comprehensive health, dental, and vision insurance
  • 401k plan
  • paid time off (PTO) based on longevity
  • holidays off
  • Fulltime
Read More
Arrow Right
New

Associate Manager | Customer Experience

Ramp is hiring an Associate Manager to lead the frontline of our CX team — the a...
Location
Location
United States , New York, NY; Miami, FL; San Francisco, CA; Denver, CO; Remote (US)
Salary
Salary:
88000.00 - 132000.00 USD / Year
ramp.com Logo
Ramp
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to work evenings, weekends, and some holidays
  • Minimum 2 years of experience in a leadership role
  • Minimum 3 years of experience in a customer-facing technical support role
  • Excellent written and verbal communication
  • Proven ability to deliver tailored coaching that drives individual and team growth
  • Ability to juggle multiple tasks through effective time management and prioritization
  • Ability to confidently give and receive feedback across all levels, and to adapt ideas based on collective input
  • Comfort leading teams through fast-paced change and adopting new tools, including AI
Job Responsibility
Job Responsibility
  • Develop and coach your team — run 1:1s, deliver feedback that drives improvement, and mentor agents to grow while holding them accountable for results
  • Drive team performance and consistency — keep focus on key metrics (CSAT, QA, SLA, productivity) by reinforcing playbooks, SOPs, and coverage models, and addressing gaps quickly
  • Lead quality assurance for your team — own case grading, run QA sessions, and identify knowledge or behavior gaps that impact performance
  • Leverage data analysis to drive improvements — review performance trends and customer feedback to translate insights into coaching actions and process refinements
  • Cultivate a positive, motivating culture — build an environment where agents feel recognized, supported, and inspired to deliver their best work
  • Lead your team through change — ensure adoption of new workflows, tools, and AI-driven processes with clarity, communication, and steady leadership
  • Foster collaboration across peers and leaders — engage in and model open feedback, idea-sharing, and cross-functional problem-solving
  • Collaborate cross-functionally — partner with CX Ops, Product, and Engineering to surface issues, pilot improvements, and strengthen both the customer and agent experience
  • Stay connected to the work — handle escalations and occasionally take calls and tickets to remain close to customer needs and frontline realities
What we offer
What we offer
  • 100% medical, dental & vision insurance coverage for you
  • Partially covered for your dependents
  • One Medical annual membership
  • 401k (including employer match on contributions made while employed by Ramp)
  • Flexible PTO
  • Fertility HRA (up to $10,000 per year)
  • Parental Leave
  • Unlimited AI token usage
  • Pet insurance
  • Centralized home-office equipment ordering for all employees
  • Fulltime
Read More
Arrow Right
New

Signal Integrity and Power Integrity Engineer

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the...
Location
Location
United States , Raleigh
Salary
Salary:
100600.00 - 199000.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field AND 1+ year(s) technical engineering experience OR Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field AND 2+ years technical engineering experience OR equivalent experience
  • MS degree with minimum 3+ years of experience in silicon/package/system signal integrity and power delivery
  • BSEE degree with minimum 5 years’ experience in silicon/package/system signal integrity and power delivery
  • Strong foundation and expert in the field of Signal and Power Integrity and delivery, System design, IP design with knowledge on product development with minimum 5 years’ experience in design and electrical modelling
  • Good working knowledge in the field of end to end system SIPI Design and Architecture
  • Industry knowledge, trends and landscape of technologies to drive development across Silicon-IP, Advanced packaging, Substrate technology, Board technology and Platform design
  • Excellent interpersonal skills including written and verbal communication, teamwork, negotiation, and presentation
  • Experience with high-speed signal design and power integrity modelling for HPC products
  • Strong foundation in advanced packaging technologies as it relates to Signal and Power integrity
  • Experience with Foundry Silicon technologies, OSAT technologies and Substrate technologies
Job Responsibility
Job Responsibility
  • SIPI engineer for compute and AI SoCs and platforms – Implement strategies for end-to-end power delivery design and signal integrity design from Silicon to Package, and linking to Platform to System and Cloud
  • Deliver SIPI solutions that meet the HPC demands across the entire system
  • Drive future power and signal integrity solutions for chiplet architecture with advanced packaging and advanced silicon nodes
  • Design, model, and simulate SI and PI (i.e., incl. IP design, voltage regulator, motherboard, CPU package, silicon, and decoupling capacitor solution) for data center processors and corresponding platforms to ensure optimized performance
  • Performs DC, AC and transient simulation to provide noise, impedance profile of the whole power delivery path and link/electrical simulations to validate I/O performance from platform to silicon
  • Work closely with silicon and platform architects, motherboard and package designers, thermal architects and engineers, and power and performance engineers
  • Drives the execution of architecture solutions across product lines or multiple product groups across teams that account for design trends and future concepts by leveraging cross- functional expertise, industry best practices, and lessons learned from teams working across multiple product lines
  • Drives engineering system design decisions that require collaboration between internal and external stakeholders to account for platform-specific technology decisions and develop system models based on current and anticipated feature/design needs and trade-offs
  • Fulltime
Read More
Arrow Right
New

SEN Teacher

We are looking for a passionate SEN Teacher to join Haywards Farm School, our Of...
Location
Location
United Kingdom , Theale
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A degree or equivalent qualification in a specialist subject
  • Clear understanding of the national curriculum and how to adapt it for pupils with SEND
  • Robust knowledge of behaviour management techniques, theories and their practical application with children with complex needs
  • Sound knowledge of planning and assessment techniques, including personalised learning approaches
  • Understanding of safeguarding, child protection, health and safety and equal opportunities requirements
  • Relevant classroom teaching experience, particularly with young people with wide-ranging and complex needs
  • Ability to communicate effectively in both verbal and written formats
  • Confidence using ICT and a variety of teaching resources to plan, deliver and assess outstanding learning
  • Strong teamworking skills and the ability to work collaboratively to deliver a holistic educational package
  • Resilience and the ability to cope with competing emotional demands
Job Responsibility
Job Responsibility
  • Deliver high-quality, engaging teaching adapted thoughtfully to meet individual SEND needs in a small class setting
  • Use trauma-informed and therapeutic approaches to create a safe, nurturing learning environment
  • Manage behaviour with empathy and clear boundaries, helping children feel secure and able to learn
  • Work closely with our therapy team including speech and language therapists and mental health practitioners
  • Build strong, trusting relationships with pupils and their families, promoting personal development and wellbeing
  • Contribute to curriculum development and whole school improvement, upholding our values of safety, belonging and aspiration
  • Maintain accurate pupil records and fulfil all professional responsibilities with care and integrity
What we offer
What we offer
  • Life insurance (death in service) – 4x basic annual salary
  • Health cash plan (Health Shield) – after probation, eligibility applies
  • Training and development – induction and mandatory training, plus CPD, therapeutic support and further qualifications
  • Free holiday accommodation – company holiday home on the south coast
  • Discounts – Blue Light Card and local partner discounts
  • Employee Assistance Programme (EAP) – free, confidential 24/7 support helpline
  • Company pension with an award-winning provider and enhanced employer contributions
  • Company sick pay scheme – after 6 months’ service
  • Electric car scheme and Cycle to Work – salary sacrifice options
  • Recognition – Employee of the Month and long service awards
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Newton
Salary
Salary:
16.50 - 25.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
April 06, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus
  • Customer Service and Team Orientation
  • Communication Skills
  • Mathematical Reasoning
  • Problem Resolution
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • voluntarily traveling to stores in the market to work shifts as needed by the business
What we offer
What we offer
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
  • Parttime
Read More
Arrow Right