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We are looking for a dedicated Health Information Specialist to join our healthcare team in Cooperstown, New York. In this long-term contract position, you will support the efficient management of patient health information while ensuring compliance with privacy regulations. This role offers an opportunity to work collaboratively within a team environment and contribute to the smooth operation of healthcare services.
Job Responsibility:
Process requests for patient health records in accordance with privacy and confidentiality regulations
Collaborate with a team of specialists to ensure timely completion of release of information requests
Utilize electronic document management systems to organize, retrieve, and distribute patient records
Provide exceptional customer service to patients, families, and authorized requestors
Verify and validate information to ensure accuracy and compliance with healthcare standards
Handle copying, scanning, and printing of documents as required for health information management
Respond to voicemail messages and inquiries related to release of information processes
Manage document queues and prioritize tasks to meet deadlines efficiently
Work with disability claims and TRICARE-related documentation as needed
Maintain professionalism and adhere to the business casual dress code in all interactions
Requirements:
At least 1 year of experience in a customer service-oriented role
Proficient in Microsoft Word and Outlook for document and email management
Familiarity with health information management processes and regulations
Strong organizational skills to handle multiple tasks and document queues effectively
Ability to operate and manage photocopying, scanning, and printing equipment
Excellent verbal and written communication skills for interacting with patients and healthcare professionals
Knowledge of release of information models and electronic document management systems
Attention to detail for verifying and processing sensitive patient information accurately
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