Health Information Specialist Job at Rogers Behavioral Health (Oconomowoc)

Health Information Specialist

Rogers Behavioral Health

Location:
United States , Oconomowoc

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Health Information Specialist (HI Specialist) performs a variety of tasks supporting the quality of the electronic health record (EHR). Quality set by Rogers Medical Staff Bylaws, Joint Commission, Federal and State regulations. The HI Specialist is responsible for scan/index of loose documentation received from Rogers Behavioral Health (RBH) facilities and external sources, manage concurrent and post discharge analysis of documentation, pull charts for peer reviews, compile and email providers their deficient and delinquent documentation lists, perform medical record number merges and Quest combines. This position requires organization of multiple tasks and attention to detail. High critical thinking skills are necessary with the ability to understand the flow of documentation, following a patient from preadmission to post discharge. Strong interdepartmental teamwork, extensive communication skills and problem solving are vital.

Job Responsibility:

Scan/Index: Organization of transported documentation received from Rogers Facilities
Organization of incoming records from outside sources including fax and mail
Verification of loose documents by appropriate patient identification processes
Review of received documentation ensuring high quality of scanned images
Scan and Index of received Protected Health Information (PHI)
Identification and forwarding of unapproved forms designated to HIM Leadership
Adherence to set minimum volumes, strive to meet departmental goals ensuring timely turnaround time for scanned images
Provide audit checks of scanned images from the Units when using Advance Capture
Perform and complete duties or other projects as assigned
Analysis: Concurrent and post discharge chart analysis based on automated EHR task queue maintaining departmental turnaround time
Analysis of chart documentation for timeliness and compliance with State and Federal regulations
Notify HIM Leadership of patterns found by provider/staff for streamlined communication, education, and resolution of incorrect documentation
Perform quality checks EHR-monitoring for correct patient name, account number, document titles as well as correct folder/documentation
Correction of errors
Email providers of their deficient and delinquent documentation on a weekly basis
Pull charts for Peer Review and monitor the Peer Review dashboard on a monthly basis
Process Samanage tickets on a daily basis
Process Quest combines on a daily basis
Perform Medical Record Number (MRN) merges when necessary
Perform and complete other duties or other projects as assigned
Promote department and organizational goals as well as the mission of Rogers
Communicate goals to fellow staff members
Demonstrate measurable goal achievement
Maintain department policies and procedures
Ensure strategic anchors and fiscal goals such as clinical effectiveness, patient experience, financial sustainability and compassionate culture are being met
Demonstrate understanding of Joint Commission and other regulatory agency compliance regulations
Involve self in the learning and application of standards relevant to the Rogers Improvement System department
Participate in in-services, seminars and other meetings to increase involvement and awareness of regulations
Involve self in the education of other disciplines regarding the department’s regulations
Logging and reporting of time on tasks for Health Information Statistics reported organization wide
Participate in Rogers committees, performance team projects, improvement team meetings, and as directed
Demonstrate punctuality and preparedness
Demonstrate effective communication skills
Demonstrate good organizational skills
Contribute in a positive, solution-focused manner
Attend department meetings and daily department huddles by actively participating in discussions, recognize and contribute to activities leading to improvement
Participate in the performance improvement program
Gain understanding of the performance improvement process
Apply the performance improvement model to your department’s activities
Participate and/or create performance improvement teams that lead to improvement in other hospital areas
Educate and involve self in the hospital and department’s performance improvement plans
Conduct self in a professional manner
Demonstrate organizational skills that promote timely response to all inquiries and to task completion
Communicate with all individuals in a positive and professional manner
Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution
Communicate concerns and provide solutions
Attend outside seminars and/or educational classes to promote professional growth
Demonstrate a positive and professional attitude toward parties outside Rogers
Comply with the Rogers’ policies and procedures, including Human Resources, Infection Control, and Employee Health policies and programs
Project a professional image by wearing appropriate, professional attire

Requirements:

High school diploma or equivalent
Certification as a Health Information Technician (preferred)
Two (2) to three (3) years of health information experience (preferred) or experience in a healthcare setting
Experience navigating health records in a healthcare setting or related records administration, preferably in a psychiatric setting
Working knowledge of Federal and State Regulations and Joint Commission
Preferred past work experience using Cerner™ or other Electronic Medical Record software
Knowledge in Medical Terminology

Nice to have:

Certification as a Health Information Technician
Two (2) to three (3) years of health information experience
Experience in a psychiatric setting
Past work experience using Cerner™ or other Electronic Medical Record software

What we offer:

Health, dental, and vision insurance coverage for you and your family
401(k) retirement plan
Employee share program
Life/disability insurance
Flex spending accounts
Tuition reimbursement
Health and wellness program
Employee assistance program (EAP)

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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