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Health Information Manager

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Signature HealthCARE, LLC

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Location:
United States , Portland

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Category:
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Not provided

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Salary:

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Job Description:

Signature HealthCARE of Portland Rehab & Wellness Center is a 112-bed long term care/rehab-to-home facility located in Portland, TN. Signature HealthCARE of Portland provides comprehensive behavioral services for dementia, Alzheimer's disease, and other related disorders. The vision, to radically change the landscape of healthcare, forever. Through education and empowerment, we earn the trust of every patient, family member, and the community we serve. Signature HealthCARE is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions. We are committed to advancing person-directed care and quality outcomes. Many of our facilities continue to receive high performance ratings and accreditations. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report, we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry.

Job Responsibility:

  • Assist in maintaining residents’ medical records in accordance with facility policies and with state and federal regulations
  • Serve as the designated Compliance Liaison for the facility
  • Meet the physical and sensory requirements stated below and be able to work in the environment described
  • Exhibit positive customer service both to internal and external customers
  • Identify and participate in process improvement initiatives that improve customer experience, enhance workflow, and/or improve the work environment
  • Manage all aspects of medical records throughout its lifecycle, including admission through discharge, and retention in long-term storage where applicable
  • Ensure accuracy, timeliness, completeness, security, and regulatory compliance
  • Upload paper-based patient records to the electronic chart promptly upon receipt
  • Maintain organized auxiliary clinical and administrative records in compliance with company retention policy
  • Manage long-term storage of paper documents by labeling and preparing files, and sending records to offsite storage
  • Follow up with hospitals and external providers to obtain documentation after transfers or appointments
  • Track and follow up on physician visits to ensure regulatory compliance
  • Conduct routine audits to verify required documentation
  • Coordinate all record requests by forwarding to facility management within 24 hours of receipt
  • Respond to approved medical record requests by retrieving and releasing records in accordance with company policy and confidentiality standards
  • Serve as a subject matter expert for staff and leadership on standards and regulations related to health information management
  • Act as Compliance Liaison for facility
  • Assist, when requested, in the annual Compliance risk assessment process
  • Assist in the completion of annual Compliance education
  • Assist in the periodic distribution of the code of conduct and compliance policies
  • Assist in the monthly distribution of Compliance Newsletter and Compliance Tips to stakeholders
  • Assist in Compliance investigations, by escalating allegations of violations of the Code of Conduct or policies to the compliance office
  • Function as a communication channel to and from the compliance office and assist compliance officer with addressing compliance questions

Requirements:

  • Associates degree or higher in Health Information Management, Healthcare Administration, or related field from an accredited college is required
  • Minimum of two years (2) experience in a health care facility required
  • Knowledge of legal, ethical, and professional practice standards as they apply to Health Information Management
  • Knowledge of medical terminology, anatomy and physiology, and regulatory requirements
  • Possess strong analytical, critical thinking, and problem-solving skills
  • Demonstrate intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook
  • Highest level of professionalism and personal integrity with the ability to use independent judgement and maintain confidentiality

Nice to have:

  • Registered Health Information Technician or Administrator (RHIT or RHIA) credential is preferred
  • Skilled nursing facility or other long-term care setting with Health Information Management experience is preferred
  • Experience with EMR and/or MatrixCare preferred
What we offer:
  • Medical, Dental and Vision – Voluntary Life/Disability
  • 401(K) and Roth 401(K)
  • Tuition Forgiveness/Education Reimbursement
  • A variety of additional specialized Insurances
  • Pay Advance and Next Day Pay
  • Paid Time Off (PTO)
  • Partner Perks and Discounts

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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