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Health Information Clerk

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Austin Health

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Location:
Australia , Heidelberg

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

58442.00 AUD / Year
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Job Description:

As a Health Information Services Clerk, you will be involved in collating, preparing and scanning patient information to make it available for patient care. You will have the opportunity to interact with both internal departments and authorised external parties. You will also be involved in release of patient information to external healthcare providers in accordance with our release of information policy. Working with our Team to support patient care by making patient information available either by scanning paper documents or responding to requests for information from external organisations. Some weekend work may be available as additional hours. Some travel to other campuses is also required.

Job Responsibility:

  • Releasing of patient information
  • Reception services
  • Maintaining our patient administration system and medical record systems
  • Preparing and scanning paper patient information
  • Uploading information to receive in electronic format
  • Quality checking processes and identifying process improvement
  • Assisting with Freedom of Information Requests and / or Transcription Services

Requirements:

  • Ability to determine priorities and organize workload effectively and efficiently
  • Experience in healthcare administration
  • Commitment to following procedures to ensure consistency in work practices
  • Proven problem-solving skills and a commitment to ongoing improvement
  • Entry level knowledge of computer products including Microsoft Office Suite (e.g., Word, Excel, and Outlook)
  • Understanding of the importance of confidentiality
  • Demonstrated ability in providing customer service
  • Possession of the following personal qualities: motivation, flexibility, initiative, professionalism, and reliability
What we offer:
  • Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation
  • A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
  • Onsite childcare at Austin Hospital, easy access via public transport and car parking options
  • Mentoring and career development opportunities

Additional Information:

Job Posted:
May 14, 2026

Expiration:
May 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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