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The Apelon Terminology Server Administrator works closely with a team supporting the Indian Health Service, Health Information Technology Systems and Support (HITSS) project. The Apelon Terminology Server Administrator works in the development and augmentation of current Apelon-based mechanisms to enable the routine import of medium to large scale edits to Apelon content for any designated terminology using and enhancing, as needed, Terminology Query Language (TQL) based scripts, for example, consistent with the Apelon DB (future state operating procedure). The work requires skills associated with understanding Apelon software and Apelon DB. Also, the Terminology Server Administrator will ensure the correct transfer of database content from the current locally developed database to the Apelon DB and back (current standard operating procedure). The Terminology Server Administrator will be able to understand the local software DB to the extent needed.
Job Responsibility:
Maintains server security and integrity
Contributes the requisite technical expertise in the implementation of security standards and guidelines
Integrates Apelon DTS content into IHS test and production environments
Maintains traceability of work and issues
Manages system performance
Reports on infrastructure capabilities to team as needed
Assesses System integration – current and future
Supervises all alerts related to application and system procedures and provide services proactively
Installs and prepares tools required for proper functioning of application, including Apelon DTS, on regular basis, documenting and communicating as needed
Application administration, support and maintenance. Lead the installation, upgrade, and maintenance of Apelon DTS and other enterprise applications and servers as needed. This includes installing new software releases and system upgrades, evaluating, and installing patches, and conducting application migrations, refreshes, and restores
Develops expertise in Apelon software and Apelon DB
Develops and augments current Apelon-based mechanisms to enable the import of medium to large scale edits to Apelon content for any designated terminology, utilizing an effective combination of Apelon Terminology Query Language (TQL) and other Apelon plug-ins preserving the integrity of the Apelon DB (future state operating procedure)
Bidirectionally Integrates Apelon DTS with locally developed Java terminology application (ATOM) (current standard operating procedure), maintaining traceability of requests through delivered results, with MS Excel reporting at various points for pipeline transparency Implement and maintain these integrations using a combination of: their native import/export/query tools and Java/JDBC. Document how and when these capabilities are used in the context of regular content update cycles. Routinely advise on feasibility of integration improvements and provide corresponding work estimates
Designs and implements tools to measure effectiveness of current and of new systems/processes or improvements to existing systems/processes
Organizes and implements projects and provide assistance to all processes under guidance of the System Engineer, the Clinical Terminologist and the Project Manager
Assess existing infrastructure and system to identify opportunities for upgrade and consolidation of subsystems integration into cohesive entities, based on work/team-driven requirements, to better meet organizational goals, increase quality and efficiency. Solicit feedback from team then proceed with plan, with subsequent evaluation for desired/untoward impacts
Provides data-driven recommendations regarding new health IT systems/processes and improvements to existing systems/processes, working closely with DTS team and in collaboration with other IHS based health information technology experts
As part of routine workflow, creates, implements test plans and results, soliciting and incorporating team feedback at each step
Designs and maintains content pipelines across application processes and systems
Administer and resolve applications issues, provide updates and perform root cause analysis
Provide production support in a 24 x 7 environment, maintain SLA, system availability, capacity management, and performance KPI
Performs root cause assessment and debug all issues on server domain, and availability of applications
Provides support and identify all issues and prepare appropriate documentation all issues and solutions
Identifies and provide resolutions ranging in complexity from medium to high
Maintains SQL Server including some Administrator duties
Maintains General Server admin (mostly Windows patching, backups)
Works closely with team and vendor(s) to identify optimal system use
Gathers and analyzes HIT data to help federal customers with decisions of enterprise-wide impact
Understands and communicates regulatory and IT requirements affecting health business processes
Gathers and documents requirements for existing and new projects using agile tools and/or standard requirements documentation
Prepares analysis and findings using Microsoft products, such as PowerPoint, Visio, Excel and Word
Assists the project manager with the development and maintenance of backlog items used in agile development
Reviews and contributes to documentation, reports, and other documents for new and existing systems
Contributes to the development/modification of policies and procedures supporting new and existing systems
Contributes to the development and implementation of system training program and materials
Analyze problems for various projects to identify significant factors, gather pertinent data and recognize solutions
Understand and responds to a rapidly changing business environment and works closely with the project manager and project team on customized solutions
Performs miscellaneous administrative duties related to accomplishing tasks and any duties assigned by the project manager
Maintains good professional relationships with internal and external team
Supports internal CMMI-related commitments to support cyclical audits and maintains quality assurance standards for existing documentation through peer reviews, audits, and checklists
Demonstrates flexibility to support emerging program needs and priorities
Requirements:
Must be able to obtain Public Trust Level 5 background clearance
System integration certification – desired certification from nationally recognized accrediting body
Experienced with terminology servers, system integration, database and application support and maintenance
Possesses knowledge to support current health information technology, recommend improvements and assists in upgrade/enhancements of current systems as needed
Expertise in system integration in which data pipeline traceability is essential
Strong Java programming is required
Experience with Git source code repository strongly preferred
Experience with a Java/Excel API is a plus
Expertise with terminology servers is desired, especially Apelon DTS
Experience with SQL databases, especially SQL Server, at both application- and DBA-levels
Expertise with application support, development and maintenance
Experience with end-to-end implementation and support
Possesses DB experience sufficiently enough to develop the required understanding of the relationship between the Apelon environment and the DB the current local software (ATOM) sits on
Experienced in information Modeling at both conceptual (e.g. UML Object modeling with class diagrams) and logical (entity-relationship, 3NF modeling) levels
Experienced in interaction modeling (e.g. using UML sequence diagrams)
Understanding and deep experience with infrastructure such as Windows Authentication
Engineering mindset – to organize complexity and keep it under control
Strong experience with at least one standard clinical terminology is desired (SNOMED CT, ICD-10-CM, RxNorm, LOINC, etc.)
Possesses excellent time management and organizational skills and has demonstrated ability to multi-task manage multiple projects and priorities and to meet specified deadlines
Excellent customer service and relationship-building skills
Excellent computer skills with proficiency using Microsoft Office, and very strong in MS Excel
Excellent verbal and written communications skills with ability to compose meaningful reports and to present information with clarity
Strong analytical, problem-solving, teamwork and communication skills
Ability to employ a collaborative, customer service approach and to work effectively with others in diverse and multi-functional roles
Understands need for and has the ability to maintain confidentiality of sensitive information
Ability to raise appropriately issues and concerns for resolution
Ability to work effectively, both independently and in a team environment for the successful achievement of goals
Bachelor of Science degree in Computer Science, Software Engineering, Information Science, Health Information Technology or other IT related field of study
Five (5) years of experience working in system integration and database design
Nice to have:
System integration certification
Experience with Git source code repository
Experience with a Java/Excel API
Expertise with terminology servers, especially Apelon DTS
Strong experience with at least one standard clinical terminology (SNOMED CT, ICD-10-CM, RxNorm, LOINC, etc.)