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The Apelon Terminology Server Administrator works closely with a team supporting the Indian Health Service, Health Information Technology Systems and Support (HITSS) project. The Apelon Terminology Server Administrator works in the development and augmentation of current Apelon-based mechanisms to enable the routine import of medium to large scale edits to Apelon content for any designated terminology using and enhancing, as needed, Terminology Query Language (TQL) based scripts, for example, consistent with the Apelon DB (future state operating procedure).
Job Responsibility:
Maintains server security and integrity
Contributes the requisite technical expertise in the implementation of security standards and guidelines
Integrates Apelon DTS content into IHS test and production environments
Maintains traceability of work and issues
Manages system performance
Reports on infrastructure capabilities to team as needed
Assesses System integration – current and future
Supervises all alerts related to application and system procedures and provide services proactively
Installs and prepares tools required for proper functioning of application, including Apelon DTS, on regular basis, documenting and communicating as needed
Application administration, support and maintenance
Lead the installation, upgrade, and maintenance of Apelon DTS and other enterprise applications and servers as needed
Develops expertise in Apelon software and Apelon DB
Develops and augments current Apelon-based mechanisms to enable the import of medium to large scale edits to Apelon content for any designated terminology
Bidirectionally Integrates Apelon DTS with locally developed Java terminology application (ATOM)
Design and implement tools to measure effectiveness of current and of new systems/processes or improvements to existing systems/processes
Organize and implement projects and provide assistance to all processes under guidance of the System Engineer, the Clinical Terminologist and the Project Manager
Assess existing infrastructure and system to identify opportunities for upgrade and consolidation of subsystems integration into cohesive entities
Provide data-driven recommendations regarding new health IT systems/processes and improvements to existing systems/processes
As part of routine workflow, creates, implements test plans and results, soliciting and incorporating team feedback at each step
Design and maintain content pipelines across application processes and systems
Administer and resolve applications issues, provide updates and perform root cause analysis
Provide production support in a 24 x 7 environment, maintain SLA, system availability, capacity management, and performance KPI
Perform root cause assessment and debug all issues on server domain, and availability of applications
Provide support and identify all issues and prepare appropriate documentation all issues and solutions
Identify and provide resolutions ranging in complexity from medium to high
Maintain SQL Server including some Administrator duties
Maintain General Server admin (mostly Windows patching, backups)
Work closely with team and vendor(s) to identify optimal system use
Gather and analyze HIT data to help federal customers with decisions of enterprise-wide impact
Understand and communicate regulatory and IT requirements affecting health business processes
Gather and document requirements for existing and new projects using agile tools and/or standard requirements documentation
Prepare analysis and findings using Microsoft products, such as PowerPoint, Visio, Excel and Word
Assist the project manager with the development and maintenance of backlog items used in agile development
Review and contribute to documentation, reports, and other documents for new and existing systems
Contribute to the development/modification of policies and procedures supporting new and existing systems
Contribute to the development and implementation of system training program and materials
Analyze problems for various projects to identify significant factors, gather pertinent data and recognize solutions
Understand and respond to a rapidly changing business environment and work closely with the project manager and project team on customized solutions
Perform miscellaneous administrative duties related to accomplishing tasks and any duties assigned by the project manager
Maintain good professional relationships with internal and external team
Support internal CMMI-related commitments to support cyclical audits and maintain quality assurance standards for existing documentation through peer reviews, audits, and checklists
Demonstrate flexibility to support emerging program needs and priorities
Requirements:
Must be able to obtain Public Trust Level 5 background clearance
System integration certification – desired certification from nationally recognized accrediting body
Experienced with terminology servers, system integration, database and application support and maintenance
Possesses knowledge to support current health information technology, recommend improvements and assists in upgrade/enhancements of current systems as needed
Expertise in system integration in which data pipeline traceability is essential
Strong Java programming is required
Experience with Git source code repository strongly preferred
Experience with a Java/Excel API is a plus
Expertise with terminology servers is desired, especially Apelon DTS
Experience with SQL databases, especially SQL Server, at both application- and DBA-levels
Expertise with application support, development and maintenance
Experience with end-to-end implementation and support
Possesses DB experience sufficiently enough to develop the required understanding of the relationship between the Apelon environment and the DB the current local software (ATOM) sits on
Experienced in information Modeling at both conceptual (e.g. UML Object modeling with class diagrams) and logical (entity-relationship, 3NF modeling) levels
Experienced in interaction modeling (e.g. using UML sequence diagrams)
Understanding and deep experience with infrastructure such as Windows Authentication
Engineering mindset – to organize complexity and keep it under control
Strong experience with at least one standard clinical terminology is desired (SNOMED CT, ICD-10-CM, RxNorm, LOINC, etc.)
Possesses excellent time management and organizational skills and has demonstrated ability to multi-task manage multiple projects and priorities and to meet specified deadlines
Excellent customer service and relationship-building skills
Excellent computer skills with proficiency using Microsoft Office, and very strong in MS Excel
Excellent verbal and written communications skills with ability to compose meaningful reports and to present information with clarity
Strong analytical, problem-solving, teamwork and communication skills
Ability to employ a collaborative, customer service approach and to work effectively with others in diverse and multi-functional roles
Understands need for and has the ability to maintain confidentiality of sensitive information
Ability to raise appropriately issues and concerns for resolution
Ability to work effectively, both independently and in a team environment for the successful achievement of goals
Nice to have:
System integration certification
Experience with Git source code repository
Experience with a Java/Excel API
Expertise with terminology servers, especially Apelon DTS
Strong experience with at least one standard clinical terminology (SNOMED CT, ICD-10-CM, RxNorm, LOINC, etc.)