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We are seeking a passionate and dedicated Health Engagement Officer-Cancer Care Support. In this role you will provide culturally safe, holistic support for Aboriginal and Torres Strait Islander patients and their families throughout the cancer journey. This role focuses on patient navigation, cultural advocacy, and improving access to quality cancer care by ensuring culturally appropriate services within community-controlled healthcare settings.
Job Responsibility:
Guide Aboriginal and Torres Strait Islander patients through the healthcare system, ensuring timely and culturally appropriate cancer care
Provide emotional, social, and practical support to patients and their families, recognising the importance of cultural traditions and kinship
Advocate for patients’ needs within hospital, cancer services, and multidisciplinary teams to ensure cultural safety
Facilitate access to ‘Care on Country’, telehealth services, and alternative care pathways for patients in rural and remote areas
Ensure culturally appropriate cancer care is provided at all stages, diagnosis, treatment, survivorship, and palliative care
Collaborate with community to enhance cancer awareness and prevention efforts
Deliver or support community education services on cancer prevention, early detection, and treatment options
Work closely with nurses, GPs, oncologists, allied health professionals, and cancer specialists to ensure a coordinated, culturally safe approach to care
Requirements:
Strong understanding of the cultural, social, and health-related needs of Aboriginal and Torres Strait Islander communities
Proven experience supporting Aboriginal and Torres Strait Islander communities in navigating the healthcare system
Understanding of cancer care pathways, treatment processes, and survivorship care
Ability to build strong relationships with patients, families, and healthcare providers
Qualifications in health, social work, or community services
Effective communication skills to advocate for patients and influence culturally safe practices in cancer care settings
Experience working with Aboriginal Community Controlled Health Organisations (ACCHOs) or Aboriginal Medical Services
Ability to engage and empower Aboriginal and Torres Strait Islander communities in health-related matters
Ability to manage multiple priorities and navigate complex healthcare pathways
Strong problem-solving skills and adaptability to challenges in cancer care coordination
Current Working with Children Check, Working with Vulnerable People Registration and National Police Check
Current NSW Drivers Licence
Being vaccinated against Covid-19 is an inherent requirement of this role
Nice to have:
Aboriginality
What we offer:
Generous employment conditions, competitive rates, and access to salary packaging
Ongoing career development, education, and training
A collaborative, respectful, and inclusive team environment where you can thrive
Strong team values and community impact
Opportunities for professional growth
A welcoming environment that supports Aboriginal and Torres Strait Islander applicants
Competitive salary
Monthly RDOs (Rostered Days Off)
Paid Christmas shutdown period in addition to standard leave entitlements
Take advantage of up to $15,900 in tax-free income through salary packaging (NFP benefit)
Ongoing training, support, and career advancement opportunities
Opportunity to work within a supportive, dedicated team
Ongoing professional development and training
Access to a free Employee Assistance Program with confidential support for mental, emotional, financial, and physical wellbeing