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We are hiring a health coach who knows caring for people with chronic conditions like diabetes and obesity isn’t a job, it’s a calling. You feel a deep desire to be a force of positive change for the individuals you care for, but also within the field of cardiometabolic health-at large. You speak compassionately but earnestly, committing yourself fully to helping people understand their conditions, but also have faith in what’s possible with the right support and resources.
Job Responsibility:
Provide motivational support and educational communications to 9amHealth members that are managing obesity, diabetes, hypertension, high cholesterol, and weight concerns via zoom
Use motivational interviewing, and coaching techniques to support lasting behavior changes in areas like nutrition, sleep hygiene, movement, and stress management using standards of care aligned with NBC-HWC
Maintain an up-to-date calendar to support member visit scheduling
Utilize member data to personalize sessions and support members in achieving their health goals
Complete accurate documentation of all member visits and interactions in the electronic medical record (EMR)
Reinforce nutrition and lifestyle plans developed by 9amHealth RDs, tailoring guidance to each member’s goals and preferences
Escalate member concerns and help deliver an exceptional care experience
Deliver empathetic, inclusive care that respects and reflects the diverse backgrounds, identities, and experiences of all members
Requirements:
Active certification in health coaching or related fields. NBC-HWC strongly preferred
Expertise in chronic conditions like diabetes, hypertension, high cholesterol, and obesity
5+ years of direct client care, ideally in clinical or telehealth settings focused on chronic disease coaching
Comfort with digital tools, including EMRs and coaching platforms
Strong relationship-building skills with compassionate, personalized communication
Self-directed and reliable, with a strong sense of ownership and accountability in delivering high-quality care independently
Virtual care experience, including chat, phone, and video
Dedicated, private workspace with reliable high-speed internet for confidential care delivery
Nice to have:
Prior work at a digital health company focused on chronic conditions
Multilingual capabilities to support diverse patient populations
What we offer:
Design a schedule that aligns with your lifestyle and commitments