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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Wellness/Health Coach utilizes a collaborative process of assessment, planning, implementation, and evaluation to engage, educate, and promote members in decisions related to achieving and maintaining optimal health status. The goal is to help members achieve a healthy lifestyle and behaviors that align these lifestyle behaviors with individual wellness goals.
Job Responsibility:
Utilizes a collaborative process of assessment, planning, implementation, and evaluation to engage, educate, and promote members in decisions related to achieving and maintaining optimal health status
Conduct a comprehensive evaluation of member’s health status and risk with use of clinical tools and information along with data review
Establish a plan of care based on member’s health status, risks, education level, and support needs
Provide coaching and support to empower the members to make ongoing independent healthy lifestyle choices
Develops and monitors established plans of care, in collaboration with the member to meet the member’s goals
Follows internal policy and procedure in compliance with regulatory and accreditation guidelines
Requirements:
3+ years of health and wellness coaching experience required
must be experienced with face-to-face, onsite, telephonic, and group coaching
bachelor’s degree in health-related field (e.g., Health ed, Wellness, Health Promotion)
Certification in health and wellness coaching
Experience facilitating health/wellness presentations both in person and virtually
Experience in wellness related areas such as weight management, tobacco cessation, stress management, nutrition, physical activity, or health lifestyle behavior change
Advanced knowledge of computer skills including MS Office applications such as Excel, Word, PowerPoint and Outlook
Demonstrated ability to communicate, problem solve, and work effectively with people, use good judgment in challenging situations
Ability to communicate, problem solve, and work effectively with people individually as well as in a group setting, and able to navigate challenging situations
Must have own dependable and reliable transportation
Must be willing to stay overnight for onsite visits, if necessary
Nice to have:
Master's degree in Public Health, Exercise Physiology, Nutrition, or other health areas
Background in motivational interviewing, active listening skills, Transtheoretical Model, mindfulness, and other evidence-based coaching techniques
Possesses a Tobacco Cessation Coaching Certification
1-3+ years of experience with medical documentation in EMRs, especially Epic
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching